Motorola Mobile Phones India
Motorola mobile phones are available in India under both cdma and gsm technology. There Razr and Rokr series of gsm technology are quite popular in India however in cdma they are mostly known for lower end priced phones available on cdma players like Reliance mobile and Tata Indicom. Recently they introduced Moto Q in Tata Indicom the high end Pda. For more Discussions on Motorola click here.
Sir,
I purchased a Motorola mobile phone as per bill No 2346 dated 12/9/08 from New Mobile collections, Penta Menaka,Shanmugham Road,Kochi,Kerala.The model of the mobile is W230 Standard bearing serial No.F71AJL2KQT.As the shop does not have a
Computer ,they could not connect it to show me that the computer detected the memory card. After reaching home I downloaded the necessary software from the net &connected the mobile to my laptop for transferring music But the computer failed to detect the memory card.After returning to Trivandrum I approached your service center “Redington India Limited” at Trivandrum and registered the complaint. They informed me that as the date of purchase is only 7 days back ,They will request for DOL. and gave me the receipt for the work order No TV/MO/08/01407 dated 20/9/08, after a few days I visited the service center to check the position of DOL, and they informed me that the company have accepted the request for DOL and they received the communication regarding the same.
They also told me that they have already sent the mobile to chennai for DOL, and I could get a new one within a week.
After One week when I visited the service center to get the mobile, they changed their stand on DOL and informed me that the company rejected their request for DOL and they will repair my mobile and I could get back my repaired mobile within a fortnight. I visited service center on 29/10/08 to collect back my mobile and they informed me that they have received message from company that they have repaired the mobile and have dispatched the mobile and I could collect it on 1/11/08.Yesterday ie. On 1/11/08 I visited the service center to collect the mobile and they informed me that they have not received the mobile from the company. I curse the moment I decided to purchase a Motorolla Mobile Phone.
As my work do not permit to live without mobile, I purchased one cheap LG Mobile set
And it is working perfectly. I request you to be kind enough to send me back my repaired Mobile so that I could sell it in seconds market and get rid of the headache and cut short my loss at the earliest.
Please download the attachments to verify the connected Bills