Airtel Prepaid/Postpaid Customer Care Info

To reach customer care of Airtel Prepaid/Postpaid you can use either of these methods

As an Airtel customer you have the convenience to access our 24-hr customer service number 121 from your Airtel phone.
You could also send an SMS to short code 121 and our Customer service executive will get back to you.
Email your questions, comments or suggestions to us at 121@airtel.in and we will get right back to you. Mention your mobile no. like 9810012345 in the subject of the mail without any space or any special characters between the digits for a quick response.
We aim to resolve complaints at first point of contact. In case you don’t get satisfactory resolution of your query / complaint at the customer service centre you can get in touch with our Nodal officers.
In case you are not satisfied with the resolution given at Nodal level, you may get in touch with Appellate Officers for redressal of appeal.

For mobile related discussion visit Mobile Forum

April 14, 2008 · Filed under Tips

304 Comments »

Rupam Said,

June 26, 2008 @ 12:06 am

Postpaid bill problem (Mobile No- 9902808044)

I have Airtel Postpaid connection from last 3 months. Since I have taken this connection, I have not received the hardcopy or softcopy of my postpaid bill. This is the worst service I ever received from any service company.

When I have taken the connection I have given my email address to get the softcopy of my bill. After 1 month, when I did not receive the bill, I have called the customer care and with my surprise I have found that it is a different email address registered with them. I asked them to change it. After a few days I have activated my online account with Airtel. Unfortunately, the account database was still registered with the wrong email address. To rectify this I called the customer service again and enquired about the previous request and asked them to delete the wrong email address and update the right one in their database. Finally it was communicated to me that my email address was changed and from next month I should get my bills. But I was not that fortunate.

On the second month, I have received an Airtel Postpaid detailed bill of someone else. I could not believe my eyes. A well-established company like Airtel actually does not care about the privacy of their customers. They might have sent my customized postpaid bill to some other email address. And this is going on and on. This is the third month with Airtel postpaid connection and without any difference this month also I have received another customer’s postpaid bill. To pay my bill I have to log in to their website and check my detailed bill. That is the only option I have left out and I am doing the same for last three months. I am so frustrated now that it does not make any sense to call the customer service and get a new request number (I already have plenty of the… I have even spoken to the supervisors few times).

Please let me know how to resolve the issue.
DVS Murthy Said,

July 4, 2008 @ 11:17 am

Airtel Postpaid Connection Complaints – non receipt of bill fo the month of June 2008
Review all Airtel Postpaid Connection complaints
Airtel Postpaid Connection
Posted: 2008-07-03 by DVS Murthy [send email]
non receipt of bill fo the month of June 2008
Dear sir/ madam,

I have not received the bill for the month of June 2008 for my mobile no 9810496315(post paid number being operated from gurgaon) . Hence i have not paid the bill. as you can see all my bills are paid well within the due date, except this one.

i request a duplicate bill may be sent to me and the late charges may be wavied off.

Also small unwanted items have been activated like Missed call alerts, discounted local calls etc., All these may please bedeactivated with immediate effect.

Hope to receive an early reply from your end.

with regards,
DVS Murthy
9810496315
Read comments
Samarth G. Sawant Said,

July 4, 2008 @ 5:38 pm

card deactivated

I have submited the sim card to airtel office to change from pre- to post, paid the activation charge, however its 3 weeks there is no response.
They have deleted my life time pre- # from their data base and not activated the post card. Since 3 weeks I am out of the world.My sim is deactivated and the customer cae is not handling the case.
I dnt know what to do ?
Is this my fault that I had believe in Airtel India?
as Cusomer should i bear the loss?

samarth…+919960435888
Dheeraj Kumar Said,

July 5, 2008 @ 3:19 pm

I was Airtel customer (9910059978)but now i am abroad for 1 year and i have requested the customer care people in may 2008 when i was leaving India to send me the final bill on my e-mail address.But this is july and i have not received my bill yet.I want to pay Airtel but not received the bill those who does not want to pay receive the bill on time…STRANGE
Khaifil Elmi Jamil Said,

July 14, 2008 @ 1:22 am

I’m a Malaysian Diplomat working in Chennai for Consulate General of Malaysia (Malaysian Trade Commission). I have called your customer care more than 20 times,sent email to 121@airtelindia.com,went to airtel centre,talking to your executive etc regarding my ISD connection. The feedback that I received everytime I called/met your so called customer care that “don’t worry sir your ISD will be connected within 2 hours”.I even have paid Rs7500 to activate my International roaming. However until today which it has been almost 1 month I still can’t get ISD connection. Thus I’m wondering what is happening with my request. Is it to difficult to connect my number for ISD?.Is there any documents that I need to submit(which for your information I did it already).
So again, I request kindly connect my ISD connection for my number 9003037771 immediately and I mean IMMEDIATELY. It is shameful for such a big company like airtel can’t do this simple request.

Thank you.

Khaifil Elmi Jamil(Mr)
Vice Consul
Malaysian Trade Commission
Teynampet,Chennai
urmil Said,

July 14, 2008 @ 1:06 pm

July 14,08

I got international roaming activated on my mobile no 9871911934. As soon as I started using it, I have been receiving unsolicited SMS ( Advertisements)and would end up paying huge amounts to AIRTEL. I never received these SMS while in India. I request airtel authorities to simply block the advertisement related calls or SMS to my mobile no 9871911934. Unless done quickly… I have no option except to get it disconnected permanently.
cant call, cant send sms - India Mobile Forum Said,

July 21, 2008 @ 4:17 pm

[...] being charged. Best is to call the nodal officer of your respective circle from below given link. Airtel Prepaid/Postpaid Customer Care Info | Mobile India I hope they’ll help. __________________ Using Vodafone Corp Plan349 free 2000 local mobile [...]
nidhi Said,

July 24, 2008 @ 1:02 pm

please let me know how to change a newly taken airtel prepaid connection into postpaid connection without going anywhere. is there any way?
Muthu Said,

July 24, 2008 @ 6:18 pm

Sir. I am Spoke with customer care more than 5 time. regardsing prepaid card bill details this is my mobile No. 9894020533 . I need a Bill Details ( Incomming & Outgoing )Dertails for some statutory clarrification. So plz send meto my mail Id.
M.Muthu.
Saeed Imthiyaz Ahmed Said,

July 28, 2008 @ 4:37 pm

I informed disconnection of my post paid mobile connections: 9791004451 & 9791004452, on 12th July 2008 from your AIRTEL SHOP and settled all the dues to me. Still both are active and Bill is raised to my BANKER for ECS debit. In fact I recieved calls from your Customer care and I confirmed for the same very next day. Why this has been done now. How should I claim the extra amount charged and debited from my ACCOUNT through ECS.
Sudhanshu Said,

July 29, 2008 @ 10:21 pm

I am using Airtel postpaid number for last one month. This is the first time when i used Airtel service. It is one of the worst service i have seen ever.I have taken a postpaid plan of 444Rs. I did not even use 444rs. Still, I have to pay around 900 rs. What the hell is provided by Airtel to the customer. They do not let us know the plan in proper way. Can you let me know what’s the benefit of it.
We should raise a voice against Airtel service. We are completely fed of by this service.The far-far better service is being provided by IDEA and HUTCH. Please we just request to Airtel, Improve your maths skills and service.
Ashu Gupta Said,

August 3, 2008 @ 10:31 pm

Dear Team,

I am using an airtel number 9872885245 since last 4 years approximately. I have opted for F& F services for which a rental of Rs 50+ service tax has been charged. I gave a request to disconnect my this service on 29/10/2007 vide complaint no 14336375 for which i received a confirmation message that this service has been deactivated. After that somehow i was not able to see my bill and deposited whatever the bill amount is. In the month of May 2008 i saw my bill and there were charges for same service then i again made a request on 30/05/2008 vide complaint no. 688678260 but again there were charges in the next month after that on receiving next bill i was surprised that service is still active and i am paying for that again made a call on 29/06/2008 vide complaint no 710298081 and charges for that month were waived and now again bill for July 2008 contains the same charges.

Even by complaining again and again Airtel is not deactivating F&F service and i am left with two options either to pay what i am not using or to call them again and again from my precious time as Airtel customer care executives are not approachable easily.

Please do the needful.
–
Mohita Das Said,

August 5, 2008 @ 1:30 pm

Hi,

I have been shifted from MUmbai to pune location. I need soft copy of my last month bill. My MDN is 9987796620. Request you to send this urgently ..

Thanks in advance….

Mohita
sanjay kr.Nautiyal Said,

August 5, 2008 @ 3:02 pm

M, SANJAY KR.NAUTIYAL MY NO# 9958895387

SUBJECT : AUTO CHANGE MY TRIFF PLAN WITHOUT ASKING ME

DEARESTED SIR,
MY DUE DATE AMOUNT BILL 2885.74.IS WRONG AMOUT, PLZ CHECK MY PREVIOUS TRIFF BILL & THIS BILL
I CALLED TO CUSTOMER CARE NO RESPONCE CONCERN PERSON
chandrapal singh Said,

August 10, 2008 @ 10:02 am

chandrapal singh mob.no.9810337660

SUBJECT : regarding wrong bill of data one card Without voice(corporate scheme)

DEARESTED SIR,
I have taken postpaid connection Data one card on june 2008 My first bill recived me in july showing Rs.1508.In this bill 416 SMS and GPRS 249 is shown both are incorrect Please rectify the bill as said of Rs 99+texes only Otherwise I will discontinue this service . this is the wrost service I want discintinue my five years long connection MOBILE NO.9818241925 also .
I CALLED TO CUSTOMER CARE NO RESPONCE CONCERN PERSON
Satish Verma Said,

August 14, 2008 @ 7:26 am

Subject: Regarding wrong deduction of amount for GPRS services.

Dear Sir,
I have activated GPRS connection on my mobile and the terrif charges for GPRS connection is 14.99 per day, but i am facing a problem relating to false deduction of my account.
My prepaid account got deducted for Rs75 and Rs60 in a single day for GPRS services. I have call the customer care first on 7th Aug 2008 evening and informed them about the false deduction of VAS (value added services)charges from my account and ask them to clarify, in return CC (customer care) executive told me to call after 24 hrs as there system is not updated. on the same day at night my prepaid a/c again been deducted thrice for VAS and same was informed to the CC executive.
I have called again on 8th Aug but get the same reply to wait for 24hrs as there system is not updated.

I didn’t get any reply or information through SMS for the CC executive relating to this problem till 13th Aug…
On 14th Aug I am experienced the same problem this time my account get deducted for 45 Rs in a single day. Same was informed to CC executive but no response as there system is not updated.
anil Said,

August 22, 2008 @ 6:57 pm

my no is 995044026 sim has blocked …need puk no
Tushar Das Said,

August 24, 2008 @ 12:53 pm

Hello my name Tushar Das i have been taken connection of airtel post paid in 23/08/08 .But still i have not get any activated in my mobile . please do the favour i need urgent activated in my mobile.46594871 office no these is my office no. plz do the favour urgently.
prasad Said,

October 4, 2008 @ 8:36 pm

hi this prasad in last 5 days 2 times i send a request for FFA till now offer is not activated and i maintained balance more them 45 rupees i had called to customer care centr they are not giving proper solution so what i have to do now please
Jyotsna Said,

October 13, 2008 @ 6:16 pm

Dear Sir

I am using an airtel number 9724720180 since last 1 Month approximately. i wants to stop some unwanted call. So can u help me how to stop it and what is process for it
Suresh J Said,

October 22, 2008 @ 12:06 am

Hi i am Suresh. J. Naidu and my mobile no. is 9890723054 registered in the name of Janakiraman Naidu.(Father)
Recently i got an SMS from airtel(64611025) which stats the following: You have been renewed for(ResubscribtionF or AFC, TextBasedServices) subscription service on airtel IVR. You have been charged Rs 25/-
So I was not able to find out for what reason the charges are been debited since i haven’t asked for any one of those. I spoke to the CSA name Meenakshi (Around 11pm-21 Oct 2008) so said the reason for the same and also logged my complaint for the same since I never asked for it. While giving information she was so pathetic on the call, she was just chatting and giggling around with her colleague and was in so hurry to disconnect the call. Listen Guys this is something very poor. So I asked her to transfer the call to the senior s as I can have a word in accordance with that. But she was she laughing on the call and replied that the senior are not available and started for forgiveness. But I stood on my way that I want to hear the same from the senior but finally as Expected this Stupid Girl without even caring what gonna happen disconnected the call. Again I called the Customer Care but this time I didn’t got any response from other side but I can still hear some vulgar conversation going out there on the Floor. What is this? I mean is this the service which airtel provide. The Girl also gave me the Complaint no.1021445651 and 102144565200 which I am sure that this numbers are Fake one.
I want explanation on the same and I am also attaching the Audio Clip with this mail since document support. Hope so that at least you guys will not give this kind of treatment. And I also want my complaint to be resolved as early as Possible. Or else I have to make my step to higher authority (Having the Audio Clip).

Regards and Thanks,

Suresh. J
Vijayabaskar Said,

November 7, 2008 @ 5:00 pm

SIM CARD UPDATE STARTED
==============================

Dear Sir,
Now facing different problem in my Sim card(AirTel Card)…
last week i was lost my mobile so i get the duplicate number from Airtel… after activation insert the card to my mobile(Nokia 6233 or Nokia 1108) its shows display for my mobile “SIM CARD UPDATE STARTED” … after the Msg Signal is disconnected after 10 or 15 mins take for signal…

Pls help me wat we Do…

My Mail: vijay.baskar@yahoo.com
Thanks
Vijayabaskar G
9894120440
arun kumar Said,

November 19, 2008 @ 3:39 pm

we need check our airtel bills
Kingshuk Gupta Said,

November 21, 2008 @ 7:35 pm

Dear OtherCustomer,

Pls never take airtel connection. Esspecially from the Airtel shop in kalkaji main market New Delhi. I am trying for the last 9 months for my Rs1500 refund but nobody listens. They disconnect the phone. The service girl named Rhea is very arrogant and is a complete lair.

My mobile number -9818409667.

This Kalkaji airtel centre only makes false promises.

If anybody can help me regarding this kindly do so.

Regards
Kingshuk Gupta
Raghavendran Said,

November 27, 2008 @ 2:49 pm

Hello Sir/madam , My name is Raghavendran .. my mobile number is 9894448929 , now i m in chennai, Regularly i m getting wrong calls from 9791732847 at least daily 40 to 50 times ,i m planing to give police compliant also . help me
Lekh Raj Said,

January 13, 2009 @ 3:28 pm

This complaint is regarding the AIRTEL postpaid connection. Customer care executive have activated on my mobile 9818364290 the 36 months scheme without any intimation. When I said to close this number, they are not closing and asking for scheme amounht which dont want. Even several time AIRTEL person came to my home asking for scheme money. When I not paid the amount then they have send the legal notice, what is this. this is customer care mistake why I will pay for that. Really Bad service AIRTEL. I will say to all my Known person not to have AIRTEL service. Really Really BAD AIRTEL.
Tabrez Akhtar Said,

January 19, 2009 @ 5:55 pm

Dear Sir / Madam,

i am sorry to say from last 3 month we have received a message through mobile that your MCA services is going to update and will deduct 15 rs. from my amount in every month..

Why you deduct the same without my permission. Please close the same with immediate effect and confirm the same through mail or mobile.

Regards/Tabrez Akhtar
9818785098
Sudhir Said,

January 22, 2009 @ 12:16 am

My cell number is 9890401112. This is a special number selected by me.I use this for 3 years.Since I and then I was relocating in Dubai, I have decided to convert my post paid connection to prepaid. I have complited all the formalities for the conversion from post paid to pre paid.(considering that In prepaid the international roaming is a default feature).when I was in India every day I is to follow up with Airtel. But my prepaid didnt got activeted. Then I shifted to Dubai and started followup with Airtel from Dubai( Spent considerable amount of money). But still it dosent activated. Now again I started following up for my prepaid activation , and surprisingly I came to know that Airtel has assigned this number to somebody else.

I have lost link with my all friendship circle.This is a big loss for me.

How can airtel assign my number to other person ,before 6 months of deactivation.
selvam Said,

January 24, 2009 @ 1:02 pm

From

b.selvam
My mobile number is 9790753205
Pattalam – aria
Chennai – 12

Sub:- wrongly easy recharged

Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
So please do fast active my conation
And he is not respond answer

Dealer name – mr.rakesh mobile number – 9840028375

As soon as
Do need full

Tq.

b.selvam
anindya bose Said,

January 27, 2009 @ 3:29 pm

Since I have been transferred from Gurgaon to Kolkata I had asked ur helpline to disconnect my connection 9910410279 with effect from 23.01.09 but still now the connection has not been disconnected.
To inform you that I will not pay any monthly charges if anything charged against this connection after 23.01.09.
Also request u to send any correspondence to below mentioned address.
Anindya Bose
Cargill India Pvt Ltd
1/17 Price Gulam Mhammad Road
Opposite Lake Market
Kolkata-700026
selvam Said,

January 28, 2009 @ 5:17 pm

From

b.selvam
My mobile number is 9790753205
Pattalam – aria
Chennai – 12

Sub:- wrongly easy recharged

Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
Actual rs-75.00 balance in my mobile and we need same number
So as soon as rectify
So please do fast active my conation
And he is not respond answer

Dealer name – mr.rakesh mobile number – 9840028375

As soon as
Do need full

Tq.

b.selvam
Mohammed Akram Said,

January 31, 2009 @ 11:02 am

Dear Sir

Good morning

I have Airtel postpaid connection no……. in hYd I would
like know how can I check my call history and bills kindly help me in this regards.

Thanks/Regards
Sathish.H.N Said,

February 4, 2009 @ 12:16 pm

Sir i am using the airtel sim . The sim is working correctly. My problem is when i am calling to customer care to take intemession about using the internet or making the recharge to the sim. And they will dedicate the amount of my main balance of 50 rs 100rs when i am questioning them they will not tell correctly. I will make the 3-4 times to identification then they will barred my call to customer care. Its the way to treat the person.we are asking about the airtel we are asking any personal. And we are not threatning the peoples of customer care. And now from my mobile the call is not going to customer care. Customer care excutives they are working for our different problems of we are using the airtel sim. So please make it fast .
Sathish.H.N Said,

February 4, 2009 @ 12:17 pm

Sir i am using the airtel sim . The sim is working correctly. My problem is when i am calling to customer care to take intemession about using the internet or making the recharge to the sim. And they will dedicate the amount of my main balance of 50 rs 100rs when i am questioning them they will not tell correctly. I will make the 3-4 times to identification then they will barred my call to customer care. Its the way to treat the person.we are asking about the airtel we are asking any personal. And we are not threatning the peoples of customer care. And now from my mobile the call is not going to customer care. Customer care excutives they are working for our different problems of we are using the airtel sim. So please make it fast . My phone no 9008358823
selvam Said,

February 9, 2009 @ 7:59 pm

From

b.selvam
My mobile number is 9790753205
Pattalam – aria
Chennai – 12

Sub:- wrongly easy recharged ( airtel )

Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
Actual rs-75.00 balance in my mobile and we need same number
So as soon as rectify
Again05/02/09 we pay rs:-48.00 but not recertify my problem
So please do fast active my conation
And he is not respond answer

Dealer name – mr.rakesh mobile number – 9840028375

As soon as
Do need full

Tq.

b.selvam
sharique umar Said,

February 16, 2009 @ 3:26 pm

respected sir/mam,
i wanna say u that i am using a airtel number 0976095896 last 6-7 monthes.
but i have a problem now . Yesterday i subscribe ISD pack of 225Rs. at my number.
by using isd pack 225 we can call anywhere in world.now i am able to call suadi arab but ican’nt call
brunei darussalam (near singapore) at number 006738635464.
i talk to customer care number , but they did’nt provide me suitable answer.
somebody told me u can call only suadi,not in singapore, somebody told me this should be vcc card.
this is vcc card or not , ido’nt know.
plzzzzzzzzz tell me about this problem.
Thanks
Heera LaL Dangi Said,

February 20, 2009 @ 12:52 pm

I am Heera LaL Dangi
Father’s Name- Gattu Mal Dangi

My Postpaid No. +919799499612
My Bill Payment Due.

I am Reqvest———–
To Paymentfor Date- 25/08/2009 In Deposite.

Plz. My Helf me For
My no. 9799499612 In All Bill Details Form:-

Email Id- neel.hitesh@Yahoo.in
Heera LaL Dangi Said,

February 20, 2009 @ 12:55 pm

Plz. My Helf me For
My no. 9799499612 In All Bill Details Form:-

Email Id- neel.hitesh@Yahoo.in
uttam kumar Said,

February 21, 2009 @ 10:41 pm

Hi my name is uttam kumar ihave airtel pre-paid number-9845372733 i want to activate my romaing How?
prabhat kumar Said,

February 22, 2009 @ 4:25 pm

costomer care exec not answer to me prabhat
prabhat kumar Said,

February 22, 2009 @ 4:25 pm

I ALSO COMPLAIN 121 TO BAD NETWORK : MY PROBLEM ARE NOT SOLUTED IN 1 YEAR
I COMMLAIN IN 2008 very poor network in bhilai maroda tank 4900006 my mobile no +919893183108
dist durg chattisghar (prabhat kumar, abhayjeet singh +919893943134, +9993682816 (SANTOSHI)
MAXIMUM PEPOLE ARE DESTORY THE SIM ON THIS TIME

very poor network in bhilai maroda tank 4900006 my mobile no +919893183108
dist durg chattisghar (prabhat kumar, abhayjeet singh +919893943134

PLEASE CALL ME SIR 9893183108 & 9993682816(SONTOSHI

AUUR KEETANI BAAR E MAIL KAROO COMPLIAN PRABHAT KUMAR : 9893183108
prabhat kumar Said,

February 22, 2009 @ 4:27 pm

costomer care exec not answer to me prabhat time of call 4.24 pm 22 feb 2009
prabhat kumar Said,

February 22, 2009 @ 4:28 pm

costomer care exec not answer to me prabhat time of call 4.24 pm 22 feb 2009

i am complaing to 121
prabhat kumar Said,

February 22, 2009 @ 4:29 pm

I ALSO COMPLAIN 121 TO BAD NETWORK : MY PROBLEM ARE NOT SOLUTED IN 1 YEAR
I COMMLAIN IN 2008 very poor network in bhilai maroda tank 4900006 my mobile no +919893183108
dist durg chattisghar (prabhat kumar, abhayjeet singh +919893943134, +9993682816 (SANTOSHI)
MAXIMUM PEPOLE ARE DESTORY THE SIM ON THIS TIME

very poor network in bhilai maroda tank 4900006 my mobile
prabhat kumar Said,

February 22, 2009 @ 4:32 pm

MARODA TANK BHILAI POST .CIVIC CENTER DIST DURG CHHATISHGAR
VERY POOR NATWORK IN MY AREA I COMPLAIN IN 121 TO 01 YEAR NOT RESPONSE COSTOMER CARE
naveen Said,

February 28, 2009 @ 10:15 am

sir,
my mobile number is ‘9900492223′ i need the outgoing and incoming calls details for my post paid number for last four months please send it its very urgent.

thank you,
PRABHAT KUMAR Said,

March 5, 2009 @ 5:07 pm

prabhat kumar Said,
February 22, 2009 @ 4:32 pm

MARODA TANK BHILAI POST .CIVIC CENTER DIST DURG CHHATISHGAR
VERY POOR NATWORK IN MY AREA I COMPLAIN IN 121 TO 01 YEAR NOT RESPONSE COSTOMER CARE
PRABHAT KUMAR Said,

March 5, 2009 @ 5:08 pm

MARODA TANK BHILAI POST .CIVIC CENTER DIST DURG CHHATISHGAR
VERY POOR NATWORK IN MY AREA I COMPLAIN IN 121 TO 01 YEAR NOT RESPONSE COSTOMER CARE

VERY BAD NETWORK IN MARODA TANK FOR COMPLAIN
PRABHAT KUMAR Said,

March 5, 2009 @ 5:09 pm

MARODA TANK BHILAI POST .CIVIC CENTER DIST DURG CHHATISHGAR
VERY POOR NATWORK IN MY AREA I COMPLAIN IN 121 TO 01 YEAR NOT RESPONSE COSTOMER CARE

VERY BAD NETWORK IN MARODA TANK FOR COMPLAIN PLEASAE ANSWER ME
RAN VIJAY SINGH Said,

March 11, 2009 @ 8:33 pm

My Mobile No 9766242634. I am residing at Ojhar, Nasik. False commitment, unfriendly customer associates and managers, useless service. On this Holy festival what happened with me that I took this decision of leaving Airtel for through out my life is like this. I was trying to contact customer care whereas I was getting irritating messages. I would like to bring in your notice of illegally debiting money from my prepaid number by sending message without any call or message from the phone. My balance is getting deducted in front of me without doing anything and I am able to do nothing.
Firoz.Pyada Said,

March 23, 2009 @ 5:28 pm

Sir,i firoz.Pyada,my mobile number is 9748657709.The number had been closed by The person customer care even Then on this number,some activate services from 1 months ago at that time i request you to take some action against customer care,my no: 9748657709
heet Said,

March 26, 2009 @ 1:47 pm

dear sir, i m ur airtel prepaid customer pls send me my incoming and outgoing detail of my num of dec to jan 10 my num is 9724437226
Prem Said,

April 4, 2009 @ 4:46 pm

Dear Sir,

Iam recieving unauthorised calls from airtel prepaid number in chennai 9841722305. While the same number is called back the person is cutting the call.I need to trace the number and the person details and raise a complaint. pls helps
Smita Said,

April 11, 2009 @ 4:59 pm

I want to stop getting calls from a particular number. I want to know how to do it.
Anurag Abhinav Said,

April 12, 2009 @ 2:16 pm

Hi,

My Name is Anurag Abhinav and I have been a long time subscriber of Airtel for the past four years. I have a post paid mobile connection with Airtel and I am highly dissatisfied with the behavior of Airtel Customer Care Representatives and collection agents as well as the services I am receiving from Airtel from past four years.

My bill amount is always very high and always track my usage records of my Airtel postpaid mobile services. However, most of the time, I get the bill amount unexpectedly very high and beyond my expectation on the Airtel monthly invoice.

In-between my services with Airtel, I requested two times to cancel my Airtel mobile service as I do not want to continue receiving services from Airtel due to wrong bill charges, very poor customer services, terrible behavior of Airtel customer Executives and Collection Agents. Whenever I requested to cancel my services permanently and I am ready to make my final settlement payment; but Airtel executives always dishonored my request and forced me to continue the services and not to cancel the services in spite of that I never wanted to continue this worthless service with Airtel.

I am not using my mobile postpaid services from past three months but then also I got an overall past due bill amount of Rs.1906.00 without any usage. Airtel most of the time charged me incorrectly. Without giving me information, executives directly reaches my residence to collect the amount due, in spite of I always paid my bills on time and if it is late, then also I made my payments with the complete applicable late fine charges. Within my service period, Airtel mostly charged me for those services which I never requested to provide me like.

They regularly charged me for the Hello Tunes on monthly basis…but I had never requested for proving me this service on my mobile. Airtel Always charged me for missed call Alerts services on monthly basis, but I never requested them to provide me this facility, Airtel regularly charged me for Internet and data services, however, I never requested Airtel to activate these services on my mobile number. I am just fed up using the horrible telecom services of Airtel and wish to get out of Airtel without wasting even a single second as I am continuously being cheated by them.

This is the second time I am receiving a letter from Airtel for making the payment against my overall due balance remaining on my Airtel mobile postpaid service account. Two representative’s numbers and names are also mentioned there in the letter for the clarifications if any. From last 5 to 6 days I am continuously trying to contact those Airtel representatives on the given contact numbers but they never receives the phones and it always continuous ringing and ringing.

I immediately want to make the payment against the overall incorrect total due amount charged on my mobile postpaid service account; and wish to cancel the mobile service with Airtel with immediate effect. But, the representatives not receiving my call and I am trying to contact them from past 5 to 6 days.

When they are not ready to receive their customer’s calls on their contact numbers then, why the hell their names and phone numbers are mentioned on the letter Airtel sent me twice. Ridiculous service and worst customer service amongst all the leading telecom service providers in this country.

Today morning, again I tried to make the call to the give contact numbers of the Airtel executives, and fortunately on the second number, my call was picked up by one of the Airtel’s customer representative. I requested him to come and please collect the final payment against my postpaid mobile service and cancel the service with immediate effect. Then he replied very badly that go and make the payment in the nearest retail centre of Airtel in your area.

I told him that I don’t get enough time after my official works schedules and due to which, I won’t be able to go and make the payment in your retail centre. So, kindly come and receive the payment from me through the cheque and cancel my service with immediate effect after receiving full and final payment against the total due balance reflecting on my Airtel mobile Postpaid service account.

The rep said.., I will not come today and give me a call again tomorrow in the morning in this regard. He also told me that why don’t you contact the other executive who’s number is mentioned on the letter. I was shocked and amazed that even being such a long time customer of Airtel, which kind of customer service and behaviour I am receiving from these Airtel reps.

I am ready to make the payment and they are not ready to come and the collect the payment from me and cancel my account. However, Airtel has enough time to send me letters and letters which contains threatening language pertaining that Airtel will pass the matter to their solicitors with instructions to commence legal proceedings and actions against me and the same will be done without further warning to me.

Finally, I just wanted to mention here that I was; and I am, always ready to make the payment against the overall due balance amount reflecting on my Airtel Mobile Post Paid Service Account. The Airtel representative can come at my residence with prior intimation to me about their visit at my residence for collecting the payment from me and proving me confirmation proof that my Airtel Post Paid Mobile services got cancelled and closed with immediate effect after I make the payment.

After closing my relationship with Airtel, I will never prefer to re-establish my any kind of relationship with Airtel Telecom Service Provider Company. In past four years of my relationship with Airtel, the experience I had with Airtel is very disappointing and dissatisfying.

I wish Airtel all the very best and advice them to think over the words I had mentioned in this letter if they really wish to achieve the expectation level of their customers; else will lose their customer’s one by one like me.

From a dissatisfied Airtel Post Paid Customer…….;

Anurag Abhinav
Airtel Post Paid Mobile Number: 9910408110
Airtel Post Paid Account Number: 102-102054463
Email ID: anuragabhinav@in.com
vinay kumar Said,

April 15, 2009 @ 12:07 pm

HI pleas can u change the address to my name, because rite now my cell number is in my friend name, plz can u change in to my name because i have some prob in this change of address i’m unbale to pay the bills in my office because its in my friend name thats why, plz as per soon let me no about this.
yogesh Said,

April 15, 2009 @ 9:30 pm

after 3 months of waiting airtel has chnaged my post paid connection to prepaid(according to them there is short supply). sim has been changed on 14th april, 2009 (at 11.00 am). post paid sim is not working and new prepaid sim is also not working properly. whenever i dial 123 and entering my number, they replies that the number is not valid, some time after entering the number they ask me to enter the number again and again.i have contacted the centre at Town Hall, Udaipur even they coud not succeed to resolve the problem and suggested me to wait of for 24 hrs, after passing 24 hrs they told me to wait for another 24 hrs.
yogesh 09.30pm, 15th april,2009
prathap kannukere Said,

April 20, 2009 @ 1:16 pm

Lavanya P
Customer Care Executive
Bharti Airtel Limited

Have feedback to share about your e-mail interaction with us?
Please visit http://www.airtel.in

Dial *121# (toll free) from your mobile and get instant information for your Prepaid or Postpaid Account on your Mobile Screen.

———Original Message———-
From: prathap@inflexiontech.com
To: 121@airtelindia.com
Cc:
Sent: 10/04/2009 16:55:59
Subject: Re: REF NO. 040263875. [|BAL|9980165895|80420096506|]

Dear lavanya
All the information which you are asked we have given all the details We spoke with bank clearing department they dint received the cheque as of now the manager as told still they (airtel)dint deposited that cheque for further assistance please give a call to my no.9972317556 I hope you will make sure that find the resolution as the earliest because we already 9th time send a mail to your customer care and 8th time spoke with customer care people and 7th time we rushed into airtel relationship center please tell me what should we take next step (company).

Mobile no. Cheque no. Cheq Date. Amount.
+919980165895 321859 16 3 2009 1366.43
+919980165898 321858 16 3 2009 1352.53
+919972044525 321869 23 3 2009 1878.00

Bank name of the cheque: A.B.N Amro bank Airtel Drop Box: Indiranagar Airtel relationship center

From: 121@airtelindia.com
Sent: Friday April 10 2009 4:27 PM
To: prathap@inflexiontech.com
Subject: Re: REF NO. 040263875. [ BAL 9980165895 80420096506 ]

Dear Sir

Thank you for contacting Airtel.

We understand from your previous interaction you had expressed concern over the cheque payment made for your Airtel number 9980165895.
satheesh babu Said,

April 22, 2009 @ 6:26 pm

I have taken a new postpaid connection at Chennai through the Airtel Executive One Mr.Jegannathan,His mobile number is +919940644246. I have submit all the documents and also deposit money on 16/04/2009.I’m asking 9003045590. But still now it’s not activated.. Then i’ve to deside cancel my connection and i told Mr.Jegannathan and one Mr.Nakesh (9894010002). Mr.Nakesh was not responding to my call. Now i would like to cancel my New connection.
sriniwas Said,

April 28, 2009 @ 7:22 pm

can i get the details of 9755971110.
Sunil Said,

April 28, 2009 @ 9:43 pm

I did not receive the mobile bill for the month of April but they have deducted the bill amount from my bank thru ECS. Airtel Mobile service is the one and only worst mobile service in the world. Airtel Customer care is the one and only worst customer care in the world. Do not choose airtel mobile service.
madanpal sharma Said,

May 2, 2009 @ 9:23 pm

I would like to inform airtel company that my mobile phone is lost(no 9898938034 prepaid connection)today with my handbag containing my other documents and some cash. so i would like to inform that this connection should be terminated with immediate effect .

termination report should be informed to me on my another connection 09725697459 and on my e mail add as well .
manish chabra Said,

May 3, 2009 @ 7:21 pm

my no is 09818844766 its been week time iam giving call every day on your help line no. well there are 6 t0 7 no witch are by the name of mr manish chabra he is the boss of our company an iam one of his employee first as per ur information the out standing amount of these 6 no. were 26000 or so wich has been paid by check to you but my outgoing was discnected again whn i.ve cldup to custcr they said tht there records are showing bal of 78000 don kno why an how they told me tht my no is showing roming calls an all but ths imposbl b coz i.ve never been out of the country thn too even if i.ve done calls abroad how is it possible to make call worth around 78000 iam using air tel service since 8years i .ve never face such problem waiting for ur reply soon b for i take any kind of action aginst ths unvalid bill thnks
Bipasa Das Said,

May 4, 2009 @ 3:47 pm

Please unsubscribe me from site

http://tashan.co.in/pmswapdev_india/pmsdata.html?1302948705:target=tashan/tn/desidigi_chkpin.html&svc_listname=test2_default&svcname=videshi_cam&subject=Click%20Link&message=http://tashan.co.in/3pt/indexall.wml?tid=web-videshitashanfree

from 25-04-2009. It was the scheme for the free Digital Camera. I really don’t need this facility.Please take it as immediate action to unsubscribe me. My mobile number is 9818349070.

Thank you
Bipasa
Baratwaj Said,

May 9, 2009 @ 12:24 am

Dear Nodal officer,

I have three mobile numbers in my family i.e two are postpaid and one is prepaid. Today, i was facing some network problem in your services.i was tried to communicate your postpaid service centre but i was unable to access that number also from postpaid number. I have urgent oncall from US regarding my project. I called from my prepaid number to your customer number and somebody respond to my call and they have another number to solve that problem.Again i called to that number and there also i got another number .Again i made a call to that number also .They were trying to give another number .I was literally struggled more than half an hour and i have to attend call from US to same mobile which i was facing network problem. Finally, i was respond bit harsh and your customer care people(Ms.Suchita at 8.10Pm 0n 08/05/2009 )respond badly and put down the phone with answering to me.

Upto that point its fine. But there were crossed their limits and they were sent two SMS to my mobile number and they were removed to access facility of customercare number with my mobile.
Those Two SMS’s Are saying to me.
1.Thanks for using (jokes,Alert) SubscriptionService on airtel voice.You have been charged Rs.20
2.Thanks for using (VASPACK,Alert) SubscriptionService on airtel voice.You have been charged Rs.99.

Finnaly ,I loose the money Rs.119 with out doing anything with my mobile. I was literally struggle 40 minutes with your service and with your customer care number.Because of that ,i may behviored bit harsh with your customer service people( I said ‘This is third time . iam calling regarding the same issue.Some another idiot keep on giving another numbers and waste my time”). She responded mind your langauge and she was cut the phone.

Upto that point its fine.after that she has done the follwong things.

1.she has removed accessing of my mobile to talk with your customercare people.
2. She fined me Rs.119/- without saying anything about her.

I said only who are the Idoits giving the wrong number.in that sentense ,i didnt say anything about her.Please check your recording audio in your customercare centre.

After that i spoke with your customer care number from another number and filed case with Ms.Nita.

Kindly go through those audio records and take necessary action againest Ms. Suchita and add Rs.119 to my mobile number ( The amount deducted from my account after 8.10PM on 08/05/2009 only and if you want confirm check it out your records also).

Otherwise i am using two postpaid numbers i know how i can get that money ( I will fine Rs.5000 extra on you people).

I am demanding two demands from you people and you should convey the same message what ever you have taken action againest Ms.Suchita and about my money.

Regards,

9860098187
Baratwaj from Pune Said,

May 9, 2009 @ 12:32 am

Dear Nodal officer,

I have three mobile numbers in my family i.e two are postpaid and one is prepaid. Today, i was facing some network problem in your services.i was tried to communicate your postpaid service centre but i was unable to access that number also from postpaid number. I have urgent oncall from US regarding my project. I called from my prepaid number to your customer number and somebody respond to my call and they have another number to solve that problem.Again i called to that number and there also i got another number .Again i made a call to that number also .They were trying to give another number .I was literally struggled more than half an hour and i have to attend call from US to same mobile which i was facing network problem. Finally, i was respond bit harsh and your customer care people(Ms.Suchita at 8.10Pm 0n 08/05/2009 )respond badly and put down the phone with answering to me.

Upto that point its fine. But there were crossed their limits and they were sent two SMS to my mobile number and they were removed to access facility of customercare number with my mobile.
Those Two SMS’s Are saying to me.
1.Thanks for using (jokes,Alert) SubscriptionService on airtel voice.You have been charged Rs.20
2.Thanks for using (VASPACK,Alert) SubscriptionService on airtel voice.You have been charged Rs.99.

Finnaly ,I loose the money Rs.119 with out doing anything with my mobile. I was literally struggle 40 minutes with your service and with your customer care number.Because of that ,i may behviored bit harsh with your customer service people( I said ‘This is third time . iam calling regarding the same issue.Some another idiot keep on giving another numbers and waste my time”). She responded mind your langauge and she was cut the phone.

Upto that point its fine.after that she has done the follwong things.

1.she has removed accessing of my mobile to talk with your customercare people.
2. She fined me Rs.119/- without saying anything about her.

I said only who are the Idoits giving the wrong number.in that sentense ,i didnt say anything about her.Please check your recording audio in your customercare centre.

After that i spoke with your customer care number from another number and filed case with Ms.Nita.

Kindly go through those audio records and take necessary action againest Ms. Suchita and add Rs.119 to my mobile number ( The amount deducted from my account after 8.10PM on 08/05/2009 only and if you want confirm check it out your records also).

Otherwise i am using two postpaid numbers i know how i can get that money ( I will fine Rs.5000 extra on you people).

I am demanding two demands from you people and you should convey the same message what ever you have taken action againest Ms.Suchita and about my money.

Regards,

9860098187
PUNE

Pune
meghan gupta Said,

May 9, 2009 @ 5:05 pm

i dont know how to pay the bill.
my phone’s calls keep getting cut off because i dont pay the bill. who do i write the cheque in favour of?
Sanket Bhasin Said,

May 9, 2009 @ 8:26 pm

Hi Sir,

From last 4-5 days i am chasing the customer care people for my itemized bill. I have logged a complaint also for the same.

They are not able to trace the complete bill and giving me all kind of excuses.

Kindly help me to get my itemized billl ASAP.

Regards

Sanket
sanjay agarwal Said,

May 11, 2009 @ 10:49 am

sir, my mobile has been lost in which i was using airtel pre-paid life time sim. sim number is : 9897330895 and this is registered from saharanpur, uttar pradesh, india. sir my mobile lost on 2nd may, 09 and stolen person received a call from mobile number 09412509934 on my airtel sim on 4th may, 09. sir i want to know the region in which on that day it received a call.

sir please help me out to find my mobile. please do fast.

thanking u

with regards

sanjay agarwal
praveena Said,

May 13, 2009 @ 5:57 pm

Hi,

My number’s 9963590434, i gave for pre paid to post paid transformation, but it never happened since ten days. Do the needful
msedcl wardha Said,

May 16, 2009 @ 3:01 pm

the group from mob. nos 9960680216,9960680217,9960680218,9960680220,& 9960680221 were disconnected before 4 days & reconnected as well but still showing the sim card registretion failed. so kindly do the needfull urgently.
ashutosh Said,

May 17, 2009 @ 6:35 pm

sir my ph no. is 9794239782. it is blosk due to wrong pin code. so i want puk no. so please help me.
gokulkarthik Said,

May 20, 2009 @ 12:28 pm

i want to the address of this number 9840412802… pls mail the address or contact to this number 9940014229.. pls help me ..
joshi Said,

May 22, 2009 @ 8:31 am

i want to the loction on this no. 9928752693 Plz urgnt plz. Help
m.pachaiappan Said,

May 25, 2009 @ 10:10 am

my mob no is :9952933777

i was missed my mobile yesterday.so will u please deactivate the number immediately.

thanks
pachaiappan.m
Manige Bhaskar Said,

May 30, 2009 @ 5:30 pm

Sir i want itemwise summary of my postpaid phone bill no-981011xxxx
anupreet singh Said,

May 31, 2009 @ 12:34 pm

sir/madam i have a airtel prepaid card and my no. is 9872902973.my nokia 3500c phone need a puk code .i have entered my pin code 3 times wrong and know it need a puk code.which i read frm net,it is given by your coustmer care plzzzz help me.i wait for your response.
a Said,

June 3, 2009 @ 11:06 pm

Good day,Can you pls help me out to know which GSM provider provides the cheapest ISD tariff to gulf on prepaid specially qatar if i top up with higher value recharges i.e 5000 plus.Are there any schemes/packs on higher recharge with talktime and call prices to gulf from HP.
p.jha Said,

June 6, 2009 @ 10:21 pm

sir,

i have airtel prepaid card no so many time i try to call customer care but there is no body pick my call even applite office no always switch off from last two week .. i sended mail to applite officer but no reply even today send one reminder,, my problem is i have prepaid coonectction and every day payment cut which is i not use any other site

if my problem not solw then i must be close my airtel service . beacuse day by day airtel service going poor

this is my mail copy which i was sent to applite officer but no reply and his mobile always switch off..

will u tell me this is airtel service ?????

SIR..

WITH REFRENCE TO MY PREPAID CONNECTION NO 9622363490 AT JAMMU ..I HAVE FACING LOTS OF PROBLEM WITH AIRTEL HELP LINE FOR EXTRA DEDECTION OF MY MONEY IN THIS MONTH OF MAY I WAS CALL TO AIRTEL HELP LINE @20/05/2009 AND THEY INSURE TO ME NOW MY PAYMENET NOT DEDECT BUT STILL EVERY DAY MY BALANCE GOING LESS DUE TO CUTS OF EXTRA PAYMENT FROM AIRTEL .. SO MANY TIME I TRY TO SAY THEM AND THEY RETURN PAYMENT AS SOON AS POSSIBLE I TOLD THEM WHY DONT U STOP THIS SYSTEM THEY INSURE ME BEFORE 26 MAY ALL EXTRA PAYMENT WILL BE STOP AND FUNTION WILL GOING SMOOTHLY .. BUT SIR STILL MY BALANCE CUT FROM AIRTEL WHICH IS I NOT USED SERVICES “”WHY SHOULD I PAY EXTRA CHARGES FOR THE SERVICE I M NOT AVAILING FROM AIRTEL??.”"..

ONE THING I USE AIRTEL LIVE BUT ONLY “”FRENZO SERVICE “” WHICH I GIVE PAYMENT PER MONTH 40/- BUT AFTER I DONT KNOW WHY AIRTEL CUTS MY PAYMENT EVERY DAY ..(( IS THIS TIME I WROTE MAIL I GOT ONE SMS FOR ANIMATION DOAWLOAD CHARGES CUT AND I CALL THEM AND ASK THEY TOLD ME COMPLAIN FORWARD TO SERNIOR OFFICER ..
I CALL TO MY FRIEND HE IS STAY IN OTHER STATE AND HE CALLED TO AIRTEL HELP LINE AND TAKE YOUR CONTECT NO AND MAIL ID …WHICH IS LOCAL AIRTEL HELP LINE DIDNT GIVE ME ..

SIR EVEN I CALL U LOTS OF TIME BUT YOUR MOBILE NO ALWAYS SWITCH OFF . I DONT UNDER STOOD YOU ARE EXCUTIVE OFFICER AND YOUR PHONE SWITCH ..THEN HOW I CONTECT U ?? HOW I SOLW MY PROBLEM ?? .. EVEN WHEN I ASK TO HELP LINE OFFICE FOR YOUR CONTECT NO THEY SAID WHY NEED OUR SENIOR NO . WE HERE FOR YOU .. SIR THEY DONT GIVE ME ANY HELP .. AND THEY DIDNT RESPONCE PROPERLY AND CUT THE CALL LINE ..I M TOTALY HELP LESS FOR MY EXTRA PAYMENT WHICH IS I NOT USED ANY EXTRA SERVICE

SIR HELP ME PL STOP MY EXTRA CHARGES WHICH ARE I NOT USED ..
PL DO NEED FULL AT YOUR END ..

THNAKING YOU
jitender singh Said,

June 12, 2009 @ 9:38 am

I want to new postpaid conation and new plan thanks 9953529053
m.johnwilson Said,

June 12, 2009 @ 7:58 pm

Respected sir
this is john from banglore kammanahalli one month back i bought one sim card for airtel now it’s have some problem on that every time i recharge Rs.50 i am speak RS10 only Rs40 it’s automatically debit on my accountso kindly REFUND my account i am already Rs300 lost so kindly refund my account
thankyou
M.johnwilson
Raj Said,

June 19, 2009 @ 2:50 pm

Respected Sir/Madam,

Nice Day,

I am a BSNL-mobile prepaid line user in Chennai.
I would like to check my last month Dialed and received phone numbers to find some important phone numbers. I had tried with some of e-mail way. But couldn’t recive any answer from other. So,Now I come and request with you to find correct solution.
Kindly help and advise to me, How to find the last month Dialed and received phone numbers for BSNL Mobile prepaid line?
Can I check using any website link?

Please be advice to me. I really very appreciate for your kind co-operation.

Thanks,
By,
Raj.
Narendra Purbia Said,

June 19, 2009 @ 5:54 pm

please deactivate this text based services on airtel wap at my mobile No.9829771959
Naveen Kumar Meena Said,

July 1, 2009 @ 10:53 am

My name is Naveen Kumar Meena. I’m a costumer of Bharti-Airtel Cellular Services (Airtel Mobile No. 9960851933, Maharashtra-Goa Circle). Initially I was using its prepaid services and around 2 months back I got a call from their executive to convert it to postpaid. Then I called an executive to my place to tell me details & collect the documents. When the executive came to my place he told me plan details and I accepted that. He gave me the welcome kit with the SIM Card. He told me that after the address verification being done your prepaid number will be deactivated and after that deactivation, your new Postpaid SIM Card will be activated within 4 hours. But it took more than 2 days to be activated, that too when I went to their Relationship Centre for around 5 times (In between all this the executive who gave me the kit ignored my calls). In this time period my work / business was severely hit as internet and mobile are two important things for my work. Then immediately after the activation I called up their Customer Care Number to confirm my bill plan as I know wrong bill plans get activated due to technical problems. The executive told me that the bill plan activated on my number was not the same which I was told by the first executive. They told me to talk to that executive again. Then I talked to that executive he told me that the bill plan is same as he told me and he will confirm it and will call me back again. But he never called me back again, even he never picked my calls after that.

Then I called the Customer Care to lodge a complaint for the change of the bill plan and they told me that the first bill I need to pay and immediately after that I need to send a mail to the Customer Care regarding the change of bill plan and the adjustments of the wrong bill plan will be made in the next bill. I did it, paid first bill and sent a mail but I get a automated notification mail and no email or call after that. After that I talked to Customer Care 4-5 times but they told me it is under process. Finally after few days they told me to send the mail by my official Email ID. I did this too but all in vain, I get nothing after a automated reply. Then I called up the Customer Care again for 2-3 times then they finally provided me the number of their Nodal Officer and told me to talk to them. I talked to him told him the details. He told me to forward the email I sent to the Customer Care to him. I did it but this time I even didn’t get an automated mail and after that he never picked up my call.

Then I talked to the Customer Care for 2-3 times and they told me to send a mail to their dedicated department for Corporate Customers. I did this too but again I only get an automated reply with a Unique Reference Number, a Helpline Number, and a promise to be reverted within 24 hours. But I neither got a call nor an email from their side. Then I called up the helpline number for 4-5 times and they every time told me to revert back within 24 hours but it never happened. Then finally I talked to a supervisor on that helpline and she told me that she will check and call me back again within 24 hours. But I never got a call. Then today finally called her and she told me that she tried me but was not able to connect to me. And she told me that she tried to check the details but nothing of help and she was not able to connect to that executive who gave me the Kit and she didn’t get a reply from the Technical Department.

After talking to them for more then 20 times (at least 15 minutes each time), mailing them and doing all the stuff I can do I got an answer that they can’t do anything and I am still using the same bill plan. I am with Airtel for last 6 years (3 years in Rajasthan & 3 years here in Pune) and this number is distributed amongst all my contacts so it is also very difficult to switch it. Now what should I do.

I have all the mails I sent to different people in Airtel regarding this and their automated replies but no further communication after that. Now I’m going to send a complaint with all details to TRAI with a communication that if no action taken I will go straight to the Consumer Courts.
I JESUDASS Said,

July 3, 2009 @ 8:39 am

Sir,

Sub: Bill Amount wrongly quoted – reg
Ref: 9677166626
====

I have received your bill for the month of June 2009 for the amount of Rs. 348.76. I was really shocked to saw the bill amount. Because you are calculated the CUG calls also.

I request you to kindly check the bill as soon as possibe.

With regards

(I JESUDOSS)
imran memon Said,

July 5, 2009 @ 1:04 pm

my no is 9724749778. I have many many network problem in my mandvi ( baroda ) area. Network not at all works in my shop and many time phone cuts. I have this problem from along time. So pleasue help us as soon as posible. Thank you

your customer
imran
Anisha Arora Said,

July 5, 2009 @ 1:18 pm

Hi,

I am on roaming from 1st july’09 but my bill was outstanding,I have paid my mobile bill on airtel relationship center in orbit mall (INDORE)at 07:45pm on 04.07.09.As it was the time for the relationship centre to get closed,I asked him to enter it into the system but he promised that the bill will get paid and he ll enter my payment from backend.But till next day morning as it is sunday is still pending and showing outstanding.And my sim has been deactivated by them.I have been suffering due to this insane and irresponsible behavior of CCE from airtel.I am user of Airtel from last 1 year of this number.But really pathetic and customer unfriendly people are woking in airtel.

I hope an severe action would be taken against those people.

Regards

Anisha Arora
Aditya Gautam Said,

July 9, 2009 @ 12:01 pm

Hi There,

My number is 9971861661(Life time sim)

I am using airtel service last 3 year now i am facing this type of problem

Yesterday i top-up my mobile number with 250 and i have not get any balance.

so please i am requesting you do something.
RAJ KUMAR Said,

July 9, 2009 @ 6:23 pm

I have a complaint that I was airtel prepaid lifetime sim 9896627344, suddenly this number was blocked by company without any information. I would like to know the reason of the same
Harish Kumar Said,

July 18, 2009 @ 12:10 pm

“I Activated “M0″ service.. bur rather than cut 20rs they deducted 20rs twice. This is the second time its happening for me. And also they connecting me to customer care executive. I want configure my connect. Really frustrated with Airtel F…. service. I need my amount back.. “9900794053″
P Prakash Said,

July 24, 2009 @ 7:30 pm

1. I would like to opt for eBill. what is the process?

2. I would like to opt for on line payment, pease advise me on the process

3. i have paid Rs. 3270/- towards monhtly bill for the billing period 2nd May to 1st June’09 through cheque and it was cleared on 6th July’09.
However, in my monhtly bill dated 3rd July’09 for the billing period 2nd June to 1st July’09 it still shows a previous balance of Rs. 3114/- and month’s charges of Rs.879/- My understanding i have to pay only Rs. 879/- Please clarify
shalu choure Said,

July 27, 2009 @ 12:06 pm

Dear sir,
plz request to you deactive my GPRS facility in my cell no.
966505xxxx

Thank you
for Regard

Larsen & Toubro Ltd. ECC Div
shriram Nagar somalwada nagpur
Hiten Said,

July 29, 2009 @ 4:34 pm

Can anyone help me with the number of customer care of Airtel. I know about 121, but i want a number where i can actually TALK to the customer care executive.

Thanks and Regards,
Hiten.
sahil walia Said,

July 31, 2009 @ 1:17 pm

please tell me the c care mobile no of airtel
anil kumar Said,

August 1, 2009 @ 5:23 pm

dear sir my no is 9996507258, can.not ass. nop service .i m compland maney time in Costemar cair But not Slusion properly plz pervoid service properly,another my charges Rs.-99 NOP service refund me,
Regard’s
Anil Kumar
9996507258
amit kumar Said,

August 3, 2009 @ 3:49 pm

Dear sir,

My mobile number is 9936698708, four time i call customer care but my problem is not short out. every month charge rs.30.00 for Bollywood actresses. GPRS are not activated in mobile how can it posabile use in bollywood actresses.
Please refund my money April to july-09

Thank and regards

Amit kumar
9936698708
KRISHNA Said,

August 6, 2009 @ 2:34 pm

i lost my number one of ur sales man sold me that number for RS 75000 and know some one replace that numbers and he is telling that this number is mine i want my number or my money back if any possible is there can u call back to this number 9618512222

thankyou

krishna

9618512222
KRISHNA Said,

August 6, 2009 @ 2:35 pm

that number is 9963456789
Nirupama Said,

August 11, 2009 @ 2:28 pm

Dear Sir,
I am using 7 years Post Prepaid my no is 9845383812, My friends are calling me my mobile just 4-5 rings after told this number is not available.Please check the Number. So they all friends are what is this? your number is changed? But still I am using this Number 9845383812. I m complaint many time in Costumer care.But not Solution properly.
I request you to kindly check the number as soon as possible.
Regard’s

Nirupama.
9960810207 Said,

August 13, 2009 @ 10:05 am

Dearsair

this no is wichestat
vibu tyagi Said,

August 13, 2009 @ 12:25 pm

Dear sir,

My mobile number is 9760935334 i’m useing this number in last 1 year can i know 1 month outgoing call list in my this e-mail id i am very glad.This is very important of me sir

I request you to kindly check the number as soon as possible.
Thanks and Regard’s

VIBU
p rangarao Said,

August 16, 2009 @ 2:24 pm

My mobile no. is 9952046515. i have recharged the mobile with Rs.300 on 15-8-2009 at 07.41 PM . Talk time i got is Rs 25.01 only. i did not get full amount Rs 269.99/-. Trans ID 700551475. Please recharge with the balance amount of Rs.244.98.
Dickey Lhantso-Accountant Said,

August 19, 2009 @ 12:54 pm

Dear Sir,
Iam Accountant of norbulingka Institute of dharamsala-H.P.please give me information of our staff name Konchok Dolma airtel postpaid mobile no. 9816085405 was disconnect from feb 09 and we had paid security deposit for ISD facility Rs.2000/- on year 2007 month aug , but official receipt not received .Me accountant want to know whether there is security deposit in name of kunchok dolma for ISD and STD .waiting for your reply.
Thanks and regards

For
Norbulingka Institute
Accountant
dickey
swapnil sunil shetye Said,

August 19, 2009 @ 2:44 pm

Dear sir,
I have Airtel Postpaid connection.Since I have taken this connection, I have not received the hardcopy or softcopy of my postpaid bill.
Sir. I am Spoke with customer care more than 5 time. regardsing prepaid card bill details this is my mobile No. 9860061200 . I need a Bill Details ( Incomming & Outgoing )Dertails for some statutory clarrification. So plz send meto my mail Id.
.
swarup kayal Said,

August 19, 2009 @ 4:49 pm

This is to inform you that I can’t connect with Airtel Customer Care (121).
maas Said,

August 21, 2009 @ 4:16 pm

dear sir airtel customer care 121 NO respans………….!
ramesh.m Said,

August 21, 2009 @ 5:10 pm

my phone no. 9880392143 ,( postpaid) has already been deactivated 2 months before , pl. stop sending the bills since I have already paid the bill amount.
Ahitagni Chakraborty Said,

August 21, 2009 @ 9:51 pm

Ref: Migration of post-paid numbers 9880306171 & 9880716416 to pre-paid numbers. [Jurisdiction: Bangalore City]

1 Please note, the migration was to the same subscriber; under the same name, same billing address, same phone number, same SIM card number.
1.1 All documents required [as mentioned on the Migration Form AND by the representatives at Airtel Outlet] had been submitted [on 05/08/09 and 11/08/09 respectively]
1.2 Re-charge amounts of Rs.198 per number have been submitted.
1.3 Post submission, extra documents were required [as directed by phone calls from Airtel]. They have also been submitted, in person.
1.4. Please note, the requirement of these extra documents was never mentioned in any form or at the Airtel Outlet initially.
2. were initially activated [on different dates].
2.1 Both numbers were threatened to be de-activated [by Airtel official calls] citing “incomplete documentation” as reason.
3. To prevent [2.1]:
3.1 Subscriber has visited Airtel Outlet no less than 4 times.
3.2 Subscriber has had conversations with Airtel officials [of various ranks] no less than 10 times.
3.3 Subscriber has been assured of non-deactivation on every occasion.
3.4 Subscriber has been assured by Airtel that no further documentation is necessary.
4. Post [3.], both numbers were activated [on different dates].
5. On 21/08/09 all outgoing calls were barred on both numbers.
5.1 Reason cited was again “incomplete documentation”.
5.2 As a result, users of the above mentioned numbers have missed job appointments, professional appointments, educational appointments and social appointments resulting in financial loss and severe mental trauma.

6. With respect to [5.2] what financial damages can I seek from Airtel under legal supervision?
shispal singh rawat Said,

August 27, 2009 @ 7:13 pm

sir i had a prepaid sim which i misplaced and now its being used by some other person , sir at present i am abroad and i fear that my sim may be used by other party in a wrong manner and maybe i will be in trouble how can i get my sim blocked and a new no given to me please guide me
thanks my cell no 9867105269
shailesh Said,

August 30, 2009 @ 1:09 pm

DEAR SIR,
I AM USING 9005036683 NO. YESTERDAY MASSAGE COMING IN MOBILE THANKYUOU FOR SUBSCRIBING AIRTEL FRIENDZ & CHARGED RS.30 FOR 30 DAYS. I SHOCKED BECAUSE I HAVE NOT SUBSCRIBED ANYTHING & UNNECESSARILY 30 RS DEDUCTED FROM MY ACCOUNT.
I REQUEST YOU KINDLY REFUND MY AMMOUNT IN MY MOBILE ACCOUNT.
I AM UNABLE TO TALK WITH YOUR CUSTOMER CARE EXEC. BECAUSE IN ALL NO. ONLY COMPUTERISED MASSAGE COMING.

Can anyone help me with the number of customer care of Airtel. I know about 121, but i want a number where i can actually TALK to the customer care executive.

SHAILESH
ASHISH P. SISODIYA Said,

August 30, 2009 @ 4:45 pm

Dear sir/madam,
I want to stop subscription of your gprs service activated on my airtel prepaid no-9970909961.
Please stop it as early as possible.

Actually i tried to contact your customer service dept via 123 & 121 but unable to rfeach to your customer care officer. So please stop it as earely as possible.

With Regards,
ASHISH P. SAISODIYA
cELL- 9970909961
Shashikant J. Kadam Said,

September 1, 2009 @ 6:19 pm

Sir,
My Airtel prepaid Mobile no. is 98924 03079. I have not subscribed Hellotune/Caller tune but you have activated service & deduct amount from my balance amount. Kindly stop hello/caller tune on my mobile & refund my money immediately. Otherwise I not continue your service.

Regards,

Shashikant J. Kadam
Industrial Sewing Systems Said,

September 2, 2009 @ 12:57 pm

Kindly discontinue/ Stop THE GPRS AND BLACKERY SERVICE to cell no. 9840031893 with immediate effect(2.09.09.). Also, if any deposit so collected on this account be pl. repaid accordingly.

With regards,

R. Balasubramanian
For Industrial Sewing Systems
Harish Dutt Said,

September 2, 2009 @ 1:23 pm

Dear Sir,
My mobile no. 9810710048 has been discontinue from last one month due to non payment of bill. Since i had not recd. the hard copy of invoice for the m/o Feb-09 to Mar-09. so i had request to customer care executive to reiumburse the late payment fee charges for two months. And he told me to agree the reiumburse the said amount in my next invoice. When i recd. my invoice for the m/o May-09, there was no any reiumbursement as per committed. Again i have called up to customer care, he told me the same thing that you submit your rest of the amount and balance amount (late payment fee) will be reiumbursed in your next bill. But i told him that you first confirmed me through sms that this much of amount will be reiumbursed in your invoice, then i will deposit my amount. And till today i have not recd. any invoice with reiumbursment amount. This chain now been made to sep-09. so i request you again the reiumburse the amount (late payment fee)from Mar-09 to Aug-09.
Rahul Vashistha Said,

September 3, 2009 @ 1:04 pm

Dear Sir,

We required the Some New SIM Connection for USE of Office EPBAX.

Therefore, you are requested to kindly depute your respestative in my office address :-

RSI Switchgear Private Limited.
60, Industrial Development Colony,
Mehrauli Road, Gurgaon
Haryana

Rahul Vashishtha
+91-9650594220
Anupam Banerjee Said,

September 7, 2009 @ 11:47 am

how to know if a airtel conection is post paid or prepaid?
Anupam Banerjee Said,

September 7, 2009 @ 12:39 pm

how to know whether a airtel conection is post paid or prepaid?
vivek kashyap Said,

September 7, 2009 @ 4:30 pm

how we can know about sim card is alloted on my id papers
kabilan Said,

September 11, 2009 @ 11:22 pm

Dear Sir,
I am using 2 years Post paid my no is 9003950395, My friends are calling me my mobile just 4-5 rings after told this number is not available.Please check the Number. So they all friends are what is this? your number is changed? But still I am using this Number 9003950395. I m complaint many time in Costumer care.But not Solution properly.
I request you to kindly check complaint 17/7/09 no27834005; 31/7/09 no f541052418; 11/8/09 no f544280208; 15/8/09 n0 f545796676; 21/8/09 no f547513951; 23/8/09 f548317347…but no respans pls rpl
prabhanjan Said,

September 15, 2009 @ 10:24 am

Hi ,

I have airtel post paid connection.
When i have outstanding amount, i can see it online “https://ebpp.airtelworld.com” and pay the amount.
However once i paid, i can not see any of the information through online. Next time i can see only when i have outstanding balance.
This happened for me 3 times. This is nothing but cheating.

Prabha
Rakesh Agarwal Said,

September 19, 2009 @ 7:37 pm

I had submitted all my documents to the Aundh Pune Airtel office on 19-Aug-2009. My mobile got disconnected three times mentioning that they have NOT received the documents. I had submitted ALL the documents to the Aundh Pune Airtel office and they are saying that there is no problem with the documents. I am not sure on what basis you guys disconnect the phone completely.

The lady – Kishori who is responsible for the office hides and the junior folks do NOT give her number. The customer care is horrible. I am surprised about your MISMANAGEMNENT and the harassment that Airtel is creating.

If the Airtel office writes me back that they have LOST the documents I can submit new ones otherwise I will have to go to the media and senior folks of your incompetency and incapability.

At least for that time make my INCOMING ACTIVE.

Rakesh
agarwal.rakesh@gmail.com
9766622986
Sanjeev Kumar Said,

September 22, 2009 @ 1:30 pm

My mobile airtel prepaid connection (9650254078) has been misplaced since September 17, 2009. To avoid the misuse i want to deactivate the number . Please do the needful
PRITPAL SINGH Said,

September 22, 2009 @ 10:28 pm

Respected sir/madam

MY NAME IS PRITPAL SINGH AND I AM LIVE IN JAMMU . PROFESSIONALY I AM REPORTER IN JAMMU . SIR.MADAM I REQUEST TO U , ONE AIRTEL NO. CALLING IN HOME RESIDENCE NO. AND MISBEHAVE TO MY PARENTS .. PLEASE GIVE ME SOME DETAILS OF THIS CELL NO. 09815499498. THEN U GIVE ME DETAIL AND I AM GO TO COURT FOR SOME ACTION AGAINST THIS NUMBER .

FOR GIVE DETAIL PLEASE SIR/MADAM CALL ME MY CELL NO. 09419610237,09797591186

THANKING YOU.
rajasekhar Said,

September 23, 2009 @ 9:34 pm

Please contact me i need 100 postpaid numbers by tomorrow 24/09/2009 contact me on this mobile number 9885828888
Lt Col Samir Boyal Said,

September 28, 2009 @ 1:39 am

Dear Sir,
1. I am an Army officer presently posted since 14 Sep 09 at LOC(kupwara-J&K). Out here Airtel signal does not reach. Presently using BSNL connection & GPRS – temporalily. I had registered my with u to pay bill online- which i had been paying since Mar 2009. Few days back when i tried to log on into my acct- i forgot login pass word- and requested for the same. The reply was that the new password will be sent to my mobile. Now it may have been sent but as said Airtel signal does not reach here. Pl do the need ful so that i can log into my acct and pay the already due bill.My Airtel mobile No is 9797798480.Pl carry out any correspondene to my email address or to the present mobile no 9419029536.
2. Thankyou
varun mittal Said,

October 9, 2009 @ 12:15 pm

Postpaid connection problem no-9810579893

AS I AM USING THIS NUMBER FROM LAST 3-4 YEARS & I AM REGULARLY PAYING THE BILLS.

BUT NOW MY THIS NO HAS BEEN DISCONECTED FROM AIRTEL PERMANANTELY & I HAVE RESUME THE NO AGAIN, AS ALL MY DUES HAS BEEN CLEARED & I HAVE BEEN REQUESTING TO YOUR CUSTOMER CARE FOR IT BUT THERE IS NO RESPONSE FROM LAST 20 DAYS, SO I KINDLY REQUEST YOU TO HELP ME OUT IN RESUMING MY NO AGAIN.

YOU CAN ALSO CONTACT ME ON MY OTHER NO -09769100993
sejal Said,

October 9, 2009 @ 7:07 pm

I M TRYING TO CONTACT AIRTEL CUSTOMER CARE BUT THEY R NOT TALKING TO ME BUT JUST SENDING THT U SEND A MESSAGE ON 121 BY WRITING BUY WHEN I DO THT ALSO THEY R NOT SOLVING MY PROBLEMS.THEY R DEDUCTING CHARGES WHEN I M SURFING ON AIRTEL LIVE.THOUGH IT IS FREE BROWSING. MY CONTACT NO OF AIRTEL IS 9898430857 OF BARODA OF GUJARAT DISTRICT.
PLS.SOLVE MY PROBLEM AS FAST AS POSSIBLE.
munish Said,

October 10, 2009 @ 11:34 am

I have not received the bill (hard copy)for the month of Sept 2009 for my mobile no 9910040760(postpaid no,Gurgaon). hence,i have not paid the bill.Please send it at the earlieast to aviod late charges.
Divya Said,

October 12, 2009 @ 1:16 pm

Sir/Mam

Mine is now Airtel postpaid sim.

My number is 9980273679

I want know the bill Detail till date.

Give me

Thanking You
(Divya)
parvez khan Said,

October 13, 2009 @ 12:28 am

sir i have a prob. my no. is 9755664848 maine koi bhi service activate nahi iske baad mere balane me se paise kaat liye gaye aur hello tune jo ki maine activate nahi ki wo bhi apne aap shuru kar di gai aur aisa pahle bhi hua hai main bahot pareshan hun mujhe lagta hai air tel mujhe rakhna hi nahi tha bus yahi kahna hai
parvez khan Said,

October 13, 2009 @ 12:29 am

mujhe mera balance wapas chahiye nahi to main consumer court tak jaunga aur apke costomer care aczucutive bhi mera phone dis conect kar dete hai koi bhi baat sun ne ke liye taiyyar nahi hai
Rajeev Said,

October 15, 2009 @ 12:25 am

The franchise/Airtel official at Agra involve in fradulant activity,misrepresentation,misconduct,unethical and misbehaved,owership as sunil mittal,with poor customer service with no feedback in complanit to proceed the case legally,
Asked e-mail of Sunil and rajat sir for the serious complaints of the sanjay pace franchise, but no action is being taken up.
ajay pratap Said,

October 16, 2009 @ 4:31 pm

I’M AJAY PRATAP. I’VE POST PAID MOBILE—9771490674. I’M UNABLE TO CONNECT ISD. PLEASE CONNECT IT. THANKS.
ajay pratap Said,

October 16, 2009 @ 4:47 pm

MY MOBILE PHONE NUMBRE IS 9771490674. THIS IS POST PAID NUMBER. ISD. IS NOT CONNECTING. PLEASE CONNECT IT. THANKS.
ajay pratap Said,

October 16, 2009 @ 4:50 pm

MY MOBILE PHONE NUMBER IS 9771490674. THIS IS POST PAID NUMBER. ISD. IS NOT CONNECTING. PLEASE CONNECT IT. THANKS.
RAMESH SALIAN Said,

October 18, 2009 @ 1:04 pm

PLS
SEND ME THE OUT GOING CALLS AND INCOMING CALLS DEATIESOF 9970812226
Ram karan Sahni Said,

October 19, 2009 @ 6:58 pm

Please,

Dear
sir/Madem

with due regardes,as per my mobile no.9936066377 and I am a Indian user,I wanted sir you send me the OUT GOING CALLS AND INCOMMING CALLS DELAILES please!!!!

Thanking you,
R K
Dr. V krishnamurthy Said,

October 22, 2009 @ 3:17 pm

Sorry to state the attitude of Air tel. I took a sim card who promised to allot 9177525252. After few days i was told that that number is allotted to some body. I asked to allot different number or reimburse my money. This happned during April ‘09. I gave comlaint several times. I also sent mail during August ‘09. The Customer care office called me took more that an hour to listen my problem and informed me that he is sending a request to,allot a different number. Inspite of several reminders and mails I din’t get even a single response. The people are arrogant and least bother about the problems of customers. It is time to rethink about the Airtel. Pl. donot visit Airtel office either they misbehave or avoid talking as they all chat among themselves.

Regds
Dr. V krishnamurthy
anand kumar mishra Said,

October 24, 2009 @ 3:58 pm

iloss my mobile how can find same no.
Praful Said,

October 28, 2009 @ 12:53 pm

Hi,
I was fan of Airtel Postpaid service in Bangalore as I am using two airtel psot paid connection in Bangalore.In this diwali I went to my home town & dissconnected our old BSNL Landline phone & purchase Airtel Phone on my name with permanent address in Durg with valid document Driving License.Date purchase before diwali (14th Oct) connection works fine as usual & after 5 day Airtel exective has visited my house in durg & verified the address & told me once you get call from airtel tell them I have verifed so I will get point.I have not received any call for 5 days & suddenly i got message in my mobile(9685045644) your address verification is not done & your outgoing call will be barred.I have immediately call airtel executive from Durg & inform about the same & she told me (forget executive name) there is no problem in your number & address verification every thing is fine. Befre coming to Bangalore I have paid Advance payment of 400 rs to airtel(23-10-2009). I reach bangalore on 26 Oct.On 27 OCt My father has observed that he is not able to perform outgoing call from durg number (9685045644).My father can not talk with aritel customer care beucase he don’t know much functionaly of phone so I have connected that call from Bangalore to Durg then to customer care 121 (that goes to Indore office) I have told them abt condition but they told me you need to come down to Durg.I told ios it that much necessary to come from Bangalore to Durg 1400 km just for small thing that to customer which is already having 3 connection from last 3 year in his name.But they were very much reluctant to provide me facility & told we can not start outgoing call & if you want tou can cancel the connection That was very much surprising & embrassing for me. Then I have call custome care from my Bangalore number 9902332332 to 121 & ask from help as Bangalore customer care are very muvh helping in nature they told we can’nt fetch info abt your Durg Number & given me alternate number of customer care (STD Number09893012345) I have called them again & told about the same But another executive (Mr Bhandari) told me to come down to durg via flight for another verification I told them it is not possible to come down for just a small work.He strictly told me we wil not provide you outgoing facility in Durg phone & cancel your connection. I told him to cnnect his Manager he has connected to his manager Mr Lokesh Kaushik He is the fellow who told we can not solve this problem as oyu are in Bangalore I tld him I am very old customer of Airtel I Have corroprate connection froj airtel for 3 phone But that Mangare has not helping me continously tellimg me yuo need to come down to Bangalore.I told him to transfer this phone from my name to my father name for that thing also he is saying you need to come down to Durg

I have some question to Airtel
1)Is it a way to talk with customer & create unnecessary problem with those customer which is already having thre old connection with airtel
2)Is it compulsary to come down to Durg from Bangalore for just verification that already been done (1400 km from Bangalore)
3)Tranfer of phone can e done by just writting a letter & faxing them to airtel office that thing also oyur airtel manager is not able to perform
4)why there is dual behaviour from Bangalore customer care & chhattisgarh customer care Bangalore center is very helping in nature But chhattigarh customer care is just avoiding the problem & not willing to solve the customer problem.
I am very much disspointed My airtel home twon number is still not having outgoing facility even though i have paid Advance payment 400 at present it ihaving 600 rs Advance money in that phone account

Please help me on this problem
Praful
M-9902332332
G.CHINNA KASI NAIDU Said,

October 28, 2009 @ 1:22 pm

Hi,
I was fan of Airtel Postpaid service in Hyderabad as I am using two airtel psot paid connection in Hyderabad.Last few months i am not get any bill recipt. Sir you are sendind the recipt but i am not getting where ever was going i dont know sir continuesly i paid the bill and taken recipt thats only but your sending bill recipt i am not getting i paid the bill in MADINAGUDA Airtel office i gave the address was correct once again you will check.
G.chinna kasi naidu
H.NO:3-20/1
Gokul nagar
PATANCHERU,
HYDERABAD.
SIR MyMobile No:9908090333
please send all my bill recipts
jagdish patel Said,

October 28, 2009 @ 8:48 pm

i want to a deactivate my sim card no. 9166156307.when i send a email to company but company does not deactivating a sim card.
A.K. Agarwal Said,

October 30, 2009 @ 12:30 pm

Customer Care Deptt. of Airtel is one of the worst Deptt. who won’t care about the customers. One can phone to Airtel, or write mail but it doesn’t make any difference to Airtel.
As long as they get money, they don’t care.
They go on deducting the amount without any rules and when we ask for anything, there is no reply.
Its a shit organization and stern action must be taken against Airtel Officers . They have no qualified staff.
Refer my Phone No. 9984127099. I am making teh complaint since 05/09/09 and talked many times , send e-mail , but I am sorry to say, taht tehre is no reply.

I want my Refund for the unnecessary deductions made from my Pre paid phone.
ANANDA MALAKAR Said,

October 31, 2009 @ 2:01 pm

Dr sir iam ananda malakar i request to ur conpany sir my problem iam reachers 111 at 30/10/09 time 4.54pm here doucoments or treatailer name ananda pal no-291726008
but this amount at this moments not a my creadit balance. so pls sir imideatly solve that problem.
thank u.
my numer is 09002317997
Ronesh Rai Said,

October 31, 2009 @ 4:32 pm

i have tried so many times to reach airtel customer service by dialing 121 but to no avail and i have problems relating to gprs connection.by dialing 121 only i cud hear is that schemes plans and all no customer care services…
George Murzello Said,

November 2, 2009 @ 5:00 pm

I saw your advertisement on T.V. 1 sec. 1 paisa, But when I call customer care, they told me first you recharge for Rs.57/-. that means you charges us rent for proving this service. TATA Dokomo & Aircel not collecting the extra charges for proving the service. At least you give this pacility freely(1 sec. 1 paisa) to those customer who take your life time prepaid card for Rs.999/- (or more than Rs.500/-). Collecting extra money from customer waisting them in advertising is not worth it.
Thanking you,
George Murzello Said,

November 2, 2009 @ 5:01 pm

I saw your advertisement on T.V. 1 sec. 1 paisa, But when I call customer care, they told me first you recharge for Rs.57/-. that means you charges us rent for proving this service. TATA Dokomo & Aircel not collecting the extra charges for proving the service. At least you give this pacility freely(1 sec. 1 paisa) to those customer who take your life time prepaid card for Rs.999/- (or more than Rs.500/-). Collecting extra money from customer waisting them in advertising is not worth it.(Mobile No.9892661451)
Thanking you,
malathi Said,

November 2, 2009 @ 5:46 pm

i want incoming and outgoing calls of this number +919791539763 and plz
send the details to my id.
lakshmi subbarathnam Said,

November 7, 2009 @ 7:25 pm

kindly help me in finding whether any calls has been done from my phone no 9980301838 which i have lost on 2.11.2009 so that from that detail i will be able to trace my mobile
BARIA V B Said,

November 14, 2009 @ 2:59 am

I AM HAVING AN AIRTEL CELL NO IN MUMBAI…99871 64288 I WAS INFORMED IN USA. ON 13TH NOV.2009, VIA 2 SMS MSG FROM AIR TEL, THAT I CAN MAKE USE OF THE INTERNATIONAL ROAMING FACILITY, WHICH THE AIRTEL CO. HAS LINED UP WITH CINGULAR WIRELESS OF USA..
I HAVE NOT USED THAT SERVICE..HOW EVER I WAS SURPRISED TO NOTE THE MY PREPAID CONNECTION BALANCE, WAS CONSIDERABLY REDUCED & CURRENTLY IT IS ONLY AROUND Rs 10/
THIS AMOUNTS TO UNFAIR TRADE PRACTICE ON THE PART OF THE CO. HOW CAN THEY DEDUCT MY PRE PAID BALANCE, EVEN THOUGH I HAVE NOT USED THE SERVICE IN USA.98716
AMAR Said,

November 16, 2009 @ 8:32 pm

Hum Log Koi bhi service Active Nahi Karte to aapke yahase ye Service kaise Activet ho jaati hai???Ye to sarasar hum logo ka fokat main paise le rahe hai…
aur jab hum customer Care ko call karte hai to wo log bhi thik se baat nahi karte.. ??

aaise to aapke Network se hum logo ka bharosa uth jayega!!!

AMAR BHOSLE-PATIL
[North Solapur, Maharashtra]
amarrajebhosle@gmail.com Said,

November 16, 2009 @ 8:34 pm

Hum Log Koi bhi service Active Nahi Karte to aapke yahase ye Service kaise Activet ho jaati hai???Ye to sarasar hum logo ka fokat main paise le rahe hai…
aur jab hum customer Care ko call karte hai to wo log bhi thik se baat nahi karte.. ??

aaise to aapke Network se hum logo ka bharosa uth jayega!!!

AMAR BHOSLE-PATIL
[North Solapur, Maharashtra]
himanshu kr shukla Said,

November 16, 2009 @ 8:58 pm

i am himanshu kr shukla.my airtel no is 9956559322.i have taken the tarrif providing each call worth 1paise.today when ichecked my balance ,i got Rs -14.99.i did’nt taken any other plan,so iwant to know how my balance has been deducted.please also provide a proper customer care no.on mobile
mohammed aslam jour Said,

November 17, 2009 @ 5:47 pm

Sub:- Postpaid to perpaid
I am aslam s jour I want to change my postpaid connection no: 9987373786. convert to postpaid connection. imideatly solve my problem.
jaswant arora Said,

November 20, 2009 @ 10:47 pm

Dear Sir,

I have Airtel phone connection No. 09818132820. On 20.11.2009 I received a message from your message service no. 54321 mentioning thanks for downloading Raftar from Airtel and for this I have been charged Rs. 99.00.

I don’t know what is Raftar and I don’t want to use this service. I think its solely mistake that i might have pressed some mobile key which resulted as me opting this service.
I’ve tried hard to reach customer care associates to resolve this issue but could’nt manage to get response.

Please get back to me with a solution to this issue, I don’t want to subscribe to this service. Please refund the undue charges , I will appreciate the same.

Looking forward to some response.

Jaswant Arora

09818132820
VINIT Said,

November 23, 2009 @ 2:48 pm

Dear Sir/madam
I m a retailer from jharsuguda orisaa,, Before some day i was sold a nokia mobile which contain a airtel lifetime prepaid connection having number 9556796091,, after all the fulfillment of requirement related to document the number was barred from company because of signature mismatch, after that again customer was deposited his document to company but company was not responding properly for unbarring the number and the customer was regularly making angry to me.. i m very upset for this behavior of our distributer and also the staff members of this company.. so plz give me number of high authority staff member of this company for the solution of this problem…
dilip kumar singh Said,

November 26, 2009 @ 11:17 am

sir/madam
my num preepaid last 2 days one land number my airtel phone not connct every time said busy but land phone ok i tried reliance ph. land ph ok. i recv, land call my airtell num. but i have not call land i complain ur cutomer care said problem salve 4 days my complain num. is 04835900 but sir i want immdiate salve my problem

dilip kumar singh
9871932234
DILIP KUMAR SINGH Said,

November 27, 2009 @ 2:06 pm

sir/madam

my num. is prepaid i send many sms but any massege not reached destination but my balance dabited every time so i want my debited amout plus. my acount and my sms faselty clear immidiate

dilip kumar singh
9871932234
Manish Prasad Said,

November 28, 2009 @ 12:07 pm

I used to have an Airtel post paid connection till October. I requested for its closure on 5th October. I had paid some extra amount against the bill. I want to know what is the maximum time for the refund of any extra money deposited and the security money after requesting for the closure of the post paid connection ?

I have not yet received my refund cheque till date.
RAKESH, V.I.T. VELLORE. Said,

November 30, 2009 @ 12:55 am

I lost my sim card. I went to airtel retailer and they gave me the duplicate sim card for same number. But it is not activated from last four months. They are always telling that some problem is there….it ll be activated soon. Tell me wat to do???????? HEREAFTER I wont suggest ANYONE TO TAKE AIRTEL…….
malini Said,

December 1, 2009 @ 10:59 am

Hi…I am using Airtel for two years…First by evry month they took 25 rupees and they said i might hav been
activated some offers…After that i deactivated..Now I have recharged 27 rupees for two months but i could not send sms …If i send they are 50 paise per sms….Frauds…

So i am going to shift to vodafone….
9944066547 Said,

December 2, 2009 @ 3:07 pm

It is a complaint. 4 Airtel connections in my home. I am going to disconnect all numbers. Lot of unnessasary messages, jokes, music etc.coming and many time money reduced from balance.
AM Ganeshan Said,

December 3, 2009 @ 10:32 am

Please stop sending games or down loads to my mobile no 9908077254 as it taking away Rs.30/ whenever I top up.
AM Ganeshan Said,

December 3, 2009 @ 10:33 am

Please dont send unwanted messages except offer from airtel
airtel_presence Said,

December 5, 2009 @ 4:42 pm

Dear Customer,

I would like to inform you that your concern listed on 14th April, 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,

Mohsin Khan
Airtel Customer Service Team
dipak d chari Said,

December 6, 2009 @ 10:11 pm

i am having an airtel prepaid connection
i am receiving unnecessary sms alerts without my subscription and for that i am charged
so please stop all such sms alerts
airtel_presence Said,

December 7, 2009 @ 5:51 pm

Dear Customer,

I would like to inform you that your concern listed on 14th April, 2008 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Mohsin Khan
Airtel Customer Service Team
N.Ganesh Said,

December 8, 2009 @ 11:29 am

hi…
this is Ganesh,
My airtel prepaid number is 9677134143…
one person has traced out my last outgoing call history… that person called me and told that i got your last call history from AirTel CustomerCare…
how it is possible???.he is disturbing me.
that idot Name is Rajesh Kannan and mobile no is 9994233926 he a also using the same network Airtel, he is working on Daily Thanthi news paper as a reporter, but i am not ready to go to a police or file a complaint.so
just i want to know about that,
1.how can he find the details about my last call history?
2.where its traced out my call history?and
3.who is that person help to him from AirTel Customer Care?.
as soon as possible plz give me a solution for that, otherwise i will be change my Airtel network.

i m very sorry to say about AirTel network.it’s not secure, and
i think that its better time to change the network from AIRTEL.
airtel_presence Said,

December 9, 2009 @ 9:49 am

Dear Customer,

I would like to inform you that your concern listed on 4th July, 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Mohsin Khan
Airtel Customer Service Team
airtel_presence Said,

December 9, 2009 @ 9:53 am

Dear Customer,

I would like to inform you that your concern listed on 08th July, 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Mohsin Khan
Airtel Customer Service Team
airtel_presence Said,

December 9, 2009 @ 9:54 am

Dear Customer,

I would like to inform you that your concern listed on 25th May2009as been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Mohsin Khan
Airtel Customer Service Team
airtel_presence Said,

December 9, 2009 @ 9:55 am

Dear Customer,

I would like to inform you that your concern listed on 25th May, 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Mohsin Khan
Airtel Customer Service Team
airtel_presence Said,

December 9, 2009 @ 9:58 am

Dear Customer,

I would like to inform you that your concern listed on ist December, 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Mohsin Khan
Airtel Customer Service Team
airtel_presence Said,

December 9, 2009 @ 10:00 am

Dear Customer,

I would like to inform you that your concern listed on 3rd December, 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Mohsin Khan
Airtel Customer Service Team
airtel_presence Said,

December 9, 2009 @ 10:01 am

Dear Customer,

I would like to inform you that your concern listed on 28th November, 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Mohsin Khan
Airtel Customer Service Team
airtel_presence Said,

December 10, 2009 @ 4:14 pm

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolve the issue to your satisfaction.

Regards,
Mohsin Khan
Airtel Customer Service Team
Hilal Dar Said,

December 10, 2009 @ 4:56 pm

Dear Sir/Madam
I am using a prepaid number of aitel 9622925445 which i want to convert now in postpaid. I have submitted all my documents as required along with the amount on 25th Nov 2009. As per the aitel representative it would take one week for conversion but even after 15 days my number has not been converted to postpaid. i requested to custmer care also on 8th dec 2009 but they didnt provide me any resolution, my complaint number is 1209421316. Even now my prepaid number is not working from last one week.
I request you to please do the needful.
jamuben amratbhai patel Said,

December 11, 2009 @ 6:17 am

dear airtel team, i lost my airtel number in market for last 5month.and my number used the other porsen so please diteal of my numeber as 9662916800 for incoming calls outgoing calls and sms for last 5month and urgantly report my yahoo id is dipenpatel3333@yahoo.com thank u
jamuben amratbhai patel Said,

December 11, 2009 @ 6:23 am

dear sir i lost my airtel number in the market for last 5 month and my number used the other porson so please deteals of my airtel numer as 9725257713 for incoming outgoing calls and sms report for last 5 month so help me sir its very urgent for me and please report diteals send my yahoo id as dipenpatel3333@yahoo.com thank u sir
shafi Said,

December 12, 2009 @ 1:53 pm

9935443111 this number create problem with me so iwnt full address and details
airtel_presence Said,

December 16, 2009 @ 3:23 pm

Dear Customer,

I would like to inform you that your concern listed on 27th August, 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Pankaj Kumar
Airtel Customer Service Team
airtel_presence Said,

December 16, 2009 @ 3:31 pm

Dear Customer,

I would like to inform you that your concern listed on 30th August, 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Pankaj Kumar
Airtel Customer Service Team
airtel_presence Said,

December 16, 2009 @ 3:33 pm

Dear Customer,

I would like to inform you that your concern listed on 30th August December, 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Pankaj Kumar
Airtel Customer Service Team
airtel_presence Said,

December 16, 2009 @ 5:15 pm

Dear Customer,

I would like to inform you that your concern listed on 1st September, 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Pankaj Kumar
Airtel Customer Service Team
airtel_presence Said,

December 16, 2009 @ 5:17 pm

Dear Customer,

I would like to inform you that your concern listed on 22 September, 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Pankaj Kumar
Airtel Customer Service Team
airtel_presence Said,

December 16, 2009 @ 5:19 pm

Dear Customer,

I would like to inform you that your concern listed on 9th October, 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Pankaj Kumar
Airtel Customer Service Team
airtel_presence Said,

December 16, 2009 @ 5:20 pm

Dear Customer,

I would like to inform you that your concern listed on 13 th October, 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Pankaj Kumar
Airtel Customer Service Team
airtel_presence Said,

December 16, 2009 @ 5:22 pm

Dear Customer,

I would like to inform you that your concern listed on 16th August , 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Pankaj Kumar
Airtel Customer Service Team
airtel_presence Said,

December 16, 2009 @ 5:23 pm

Dear Customer,

I would like to inform you that your concern listed on 18 October, 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Pankaj Kumar
Airtel Customer Service Team
airtel_presence Said,

December 16, 2009 @ 5:25 pm

Dear Customer,

I would like to inform you that your concern listed on 19th October 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Pankaj Kumar
Airtel Customer Service Team
airtel_presence Said,

December 16, 2009 @ 5:26 pm

Dear Customer,

I would like to inform you that your concern listed on 28th October, 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Pankaj Kumar
Airtel Customer Service Team
airtel_presence Said,

December 16, 2009 @ 5:27 pm

Dear Customer,

I would like to inform you that your concern listed on 31st October, 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Pankaj Kumar
Airtel Customer Service Team
Bankim Chandra Mazumdar Said,

December 17, 2009 @ 10:38 am

I have an Airtel mobile (pre-paid) connection having number 9937160784 (Bhubanswar). I have registered the connection for “DND” service and the DND is ‘on’ since Oct’09. In spite of that, I am frequently disturbed by messages from “TM Intoday”. Why? What is the meaning of DND then?

B C Mazumdar
Plot No. 1080/2762, Jagamohan Nagar
Bhubaneswar 751 030
Phone: 0674-2351303/ 9937160784
airtel_presence Said,

December 17, 2009 @ 11:15 am

Dear Customer,

This is to inform you that your concern has been noted and our Team is working on a resulation. At the outset we apologies for the inconvienence faced by you.
we will get in touch with you for further details of you concern as the need arises.

Regards,
Pankaj Kumar
Airtel customer service Team.
airtel_presence Said,

December 17, 2009 @ 11:33 am

Dear Customer,

This is to inform you that your concern has been noted and our Team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather
more details about the concern. We are restricted by the absence of your contact details. Please write to us at airtelpresence@airtel.in with your contact details (Address and landline or mobile phone number)

We assure you that we are committed to resolve the issue to your satisfaction.

Regards
Pankaj Kumar
Airtel customer service Team.
Bismilla khan Said,

December 19, 2009 @ 5:49 pm

i am having an airtel prepaid connection.my no,9975751329
i am receiving unnecessary sms alerts so pls.stop that& I need month of December 09 call details incoming and outgoing.please send me by e-mail.
Your Faithfully
Bismilla khan.Sillod,Dist.Aurangabad (m.s.)india
Devendar Said,

December 19, 2009 @ 9:08 pm

dear
sir/mam
My name is Devendar from Meerut.I want know all incoming and outgoing call histry between 28/nov/2009 to 1/dec/2009.My airtel prepaid no is-09997423814,Please send at E-mail ID – nitin_srma92@yahoo.in.

thank you…
ganesh Said,

December 22, 2009 @ 4:05 pm

Hi All,
To heared all the foolish and vulgarity from customer care, it’s better to quit the number and tell all your colleges and friend to quit and log a complaint in Media about mis behaviors of customer care (especially ladies), I don’t understand why there are coming to job, if they want to enjoy,the can do it offline,but doing nonsense in professional place are really not good.
dodia shailesh Said,

December 22, 2009 @ 8:48 pm

Dear sir,

I am working in one of the mnc which are having contract to provide connection to employee on one same rental in all over india. Recently i am one new project of pune(talegaon) where you are not providing postpaid connection.can you able to help me regarding above metter? My mnc is ABB LTD

Regards,
Dodia Shailesh
MO NO- 09879484212
shambhu sharan Said,

December 22, 2009 @ 9:37 pm

Recharge not credited to regular account but credited to some dedicate account of same no. Dear customer care I have recharged my phone 9901727538 (Karnataka No) on 20-12-2009 at with a top-up easy recharge of Rs 200 – from a vendor in PAtna as I am on roaming now. But I was shocked to see that only Rs -1 431645090 never connected.Both my incoming and outgoing has stopped now b cos I do not have any balance in my regular account. However on dialing 123 4# the balance is shown as Rs 194.50 in the dedicate account 4 and valid for only 30 days ie Jan 20th 2010. But I am not getting either Incoming or Outgoing. What is this Dedicate account 4 Why i am not able to get either Incoming or Outgoing Will my money go waste Can you transfer this balance from the dedicate account to the regular account. Kindly do the needful as the time of 30 days is running out.
shambhu sharan Said,

December 22, 2009 @ 9:40 pm

transaction id was 431645090
AVINASH JOHRI Said,

December 25, 2009 @ 12:43 pm

The Airtel is wasting lot of amount on Advertisement.
They should pay attention on appointing the professional staff and
provide the training to them for dealing the customers and solving the complaints
in minimum time.
The Airtel has full beauracratic system , they are more lethargic and beauracratic
than a clerk of Government office.
Non professional and irresponsible dealers are selling the sim.
It is better to choose good and professional mobile company
this is the team of idiots.

AVINASH JOHRI
AVINASH JOHRI Said,

December 25, 2009 @ 12:45 pm

The Airtel is wasting lot of amount on Advertisement.
They should pay attention on appointing the professional staff and
provide the training to them for dealing the customers and solving the complaints
in minimum time.
The Airtel has full beauracratic system , they are more lethargic and beauracratic
than a clerk of Government office.
Non professional and irresponsible dealers are selling the sim.
iF yOU ARE GOING TO TAKE NEW CONNECTION ,It is better to choose good and professional mobile company.
AIRTEL is the team of idiots.

AVINASH JOHRI
manjula Said,

December 25, 2009 @ 10:02 pm

my airtel mobile is lost. what can be done?kindly block it.
mobile n0.- 9903707380.
S.APPAIAH BHAT Said,

December 26, 2009 @ 7:23 pm

This is to be treated as complaint for my prepaid account bearing my phone number is 9008077857.That i am an advocate practising at high court of karnataka circuit bench at dharwad.I am receiving lot of service calls and messages which disturbs me lot in my profession. Therefore I am not interested to receive any more service calls or messages and DO NOT DISTURB ME AT ALL.
Secondly, without my knowledge and without calling to anybody from phone the amount is deucting from my phone which is unlawfull gain to the concern,which is bad.in case of complaint there is no proper response.Therefore this attitude is to be droped.
And lastly when I made an enquiry I goe the reference number quoted from the company is 1226441028 on 26-12-2009 .
I hope , this type of inconveniences in futere is avoided and not distrubing me under any circumstances.
with thanks.
one of your customer of the company.
APPAIAH BHAT
9008077857.
Ramnashree shopping arcade pvt ltd Said,

December 27, 2009 @ 11:20 pm

To
Bharthi airtel ltd

Subject
bill details of Num – 9686680788(Corporate Connection) From 01/11/2009 till date

Dear, Sir/Madam

Please send me my bill detatils to above mentioned email id
as early as possible

Regards

Byra Reddy
Mob : 96866 80788
Ramanashree Shopping Arcade Pvt Ltd
Aaroan Said,

December 28, 2009 @ 7:36 pm

Dear All,

I have lost my blackberry 8310 mobile on 28th Dec.09,To track i have only Pin No.;253AD3CC

Can i track my handset.
Saptarshi Ghatak Said,

December 29, 2009 @ 10:04 am

Dear Team,

I am a Prepaid connection holder (9867659551). I want to de activate SMS from Cricket and Entertainment. Please let me know the procedure. I dont find any option to stop/cancel the same.

Regards
airtel_presence Said,

December 29, 2009 @ 2:21 pm

Dear Customer,

I would like to inform you that your concern listed on 19th June, 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Rakesh Kumar
Airtel Customer Service Team
G. RAJESH Said,

December 30, 2009 @ 10:59 pm

Helo sir my name is g.rajesh my mobail no 9849665973 some sim praoblm plase imidtely repir thaku sir
Arun K Tiwari Said,

January 1, 2010 @ 1:53 pm

in morning hours through internet banking (icici bank)with the following reference number-
BIL/000135138220/0108/919003173341/919003173341
But till the time (01/01/10 1330 Hrs)it has not been credited to my mobile.Your customer care also doesn’t response positively. They only use to pass it on to some excuses and also they try to engage phone for maximum duration for the benefits of your revenue collection.I find an extremely hopeless service from u and your customer. Please reply at the earliest and let me not compel to resort any leaguel action.
D.K.Agarwal Said,

January 1, 2010 @ 2:26 pm

Dear Sir,

I have taken two prepaid Sim in the name of D.K.Agarwal on 28th Nov 2009 in Bangalore. I am facing lot of problem with these Nos. All the incoming caller persons were complain that when ever they are calling to these Nos they get a massage that `THIS IS NOT A VALLI ED No. ‘and after trying 3 to 4 times it gets through, I had made the complaint so many time to your costumer cair center Bangalore but all of them are having different stories and the problem remains the same all STD & ISD & even from the local calls. I had made a complaint recently from 98105685954 and they asked to wait up to 4th Jan 2010.

This problem `THIS IS NOT A VALLI ED No’ is not in the hand set it is problem from your control room, we had tried if make our hand set switched off we get this massage 3-4 time or more and then it gives a prey recorded massage that phone is switched off please leave the massage.

WILL YOU PLEASE TELL ME WHY YOU NEED SUCH A LONG TIME TO CLARIFY? I AM RECEIVING ANY INCOMING CALL FROM `ISD & STD’

I request you to kindly Chang these Nos or refund the amount as technicians/Engineers are not able to rectify the problem you can go though the complaint given against the subject Nos

Thanks

Very truly
Your Customer
D.K.Agarwal
ranjana singh Said,

January 2, 2010 @ 1:15 pm

dear sir,
i hava a postpaid number. i want change plan with postpaid.
whats plan are avalable for cheep call rate.
Saurabh Vijay Jain Said,

January 4, 2010 @ 10:16 am

Dear Sir/Madam,

WISH YOU AND YOUR FAMILY A VERY HAPPY NEW YEAR 2010!!!

Hi! My mobile no. is 9810348482. I had requested for 2yrs advance rental plan on which i was told that my sms would be Rs. 0.50/sms
and will be given 500 mins free talktime local airtel2airtel.
But when i called yesterday to 121 customer care, i was told that there is nothing free.

Looking towards my long relationship with airtel i wish that my plan of 549.00 should be re-activated and the amt. of advance rental Rs.1495.00 should be reversed so that i can pay the balance amt.
Please inform the same to me on my mobile.

Looking for an early and positive response.

With Warm Regards,
Saurabh Vijay Jain
Jeyaram Said,

January 4, 2010 @ 4:38 pm

Sir/Madam

Last 1 and half years i use airtel no(9003553692).
But unfortunately 2 weeks back i lost my mobile.
So i applied to one airtel shop to get micro sim for my same number which i used before.
But still my sim is not activated.
If i call n ask about the details to customer care then they are telling, nothing problem in your sim, just chech the concern aitrel office.
But while i ask the airtel office they said, request is pending n your status is empty like this.
So what i have to do and how i can get the same sim again.
Help me and response me please.
Thanks in advance.
Regards Jeyaram.
imran khan Said,

January 4, 2010 @ 5:23 pm

sir/madam my mobile no 9001069969 i have netspeed460.80kbps in my pc.but their was problem to download.how to increase my net speed and download speed please help sir. thank
A S Desai Said,

January 5, 2010 @ 12:11 pm

Service like caller tunes , GPRS are getting activated with no info. to the customer.By the time you come to know the charges get debited in to the account.When the customer care is intimated they ask for a period of days to deactivste.This is exploitation of customers ,especially prepaid.This has happene to my 9890259616 & 9860534583.
I am sure randomly this nonsense is carried out to fatch money.
This issue never happens with BSNL, MTNL ,idea.
Is Airtel so cheap with their customers.
SHAHID ARSHAD Said,

January 5, 2010 @ 6:58 pm

DEAR:
SIR Iam shahid arshad tell you know that airtel mobile service is very poor.coustomer care excutive not satisfied the coustomer.MY airtel prepaid connection activate service subwapmodel30 and deducted my account 30RS.I have no service message activated.please seen the matter.my airtel prepaid mobile no-9650159876.
chandan jaiswal Said,

January 8, 2010 @ 3:04 pm

plz , mb no: 9939128575 puk loked
pallavi Said,

January 12, 2010 @ 12:34 pm

Hi Sir/Madam

My Sim Card is block and asking for puk code so please help me

my number is :9766997257
Hari Singh Said,

January 12, 2010 @ 4:53 pm

R.sir/ madam
A post paid sim card purchase by me on 1st dec.2009 on request of Sri Amit , Mobil no 9917980002 Okhala airtel office. with amount of Rs.500.00.Sim card no sim 8991100907149947092.and form no 8048184 I am dailing the mobil daily three or four time but no body riply . This mobil could not activate till date.Please take necessury action and refund my amount .
Bishwajeet Chowdhuri Said,

January 13, 2010 @ 11:51 am

I am using Airtel Pre- Paid connection for last one years. For the last couple of months whenever I want to connect it through GPRS , I could not connect it and the strange thing is that the “customer care”- is not able to resolve the problem still now .
jafar Said,

January 14, 2010 @ 10:01 pm

sir,

whether I can get house address of this number
9840491074(airtel subscriber)name:A.shafeek reheman
email me how to get
please sir this is life matter also
airtel_presence Said,

January 15, 2010 @ 4:31 pm

Dear Customer,

This is to inform you that your concern has been noted and our Team is working on a resolution. At the outset we apologies for the inconvienence faced by you.
we will get in touch with you for further details of your concern as the need arises.

Regards,
Pankaj Gupta
Airtel customer service Team.
airtel_presence Said,

January 15, 2010 @ 4:37 pm

Dear Customer,
Dear Customer,

This is to inform you that your concern has been noted and our Team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather
more details about the concern. We are restricted by the absence of your contact details. Please write to us at airtelpresence@airtel.in with your contact details (Address and landline or mobile phone number)

We assure you that we are committed to resolve the issue to your satisfaction.

Regards
Pankaj Gupta
Airtel customer service Team.
Diwakar.N Said,

January 15, 2010 @ 6:29 pm

Dear Team,
I am using your airtel post paid connection for morethan 5 Years.
Currently i had shifted my residence and i would like to change my communication address.
Guide me for changing the same.
Regards,
Diwakar.N
anand Said,

January 18, 2010 @ 10:57 am

Dear sir,
We recharged in 1000rs from mubai.the no is 9755394903..(s.p Nair)but he didnt get the recharge and also we informed to the seller and he also didnt take any actions,this is an urgent matter kindlly do the immidiate responce or take necessary actions also give me urgent replay..

Bst Rgds/Anand
9029674591
rupali Said,

January 18, 2010 @ 2:05 pm

you have subscribed my hello tune on your own and deducted the amt from my balance( Rs.300.your customer care no 121 never works.On top of that u have even renewed my subscription on your own and again deducted the amount from my balance.Now when i want to call anybody,thr is no baance in my mobile!!!also since it was a low balance when the subscription was renewed,u guys wud very convenienlty deduct the amount when i would recharge again next time.
Could you better credit my prepaid a/c with the balance loss you have caused ????????my airtel prepaid no. is 9849064820.

Rupali
Nidhi Choudhary Said,

January 19, 2010 @ 2:41 pm

You have subscribed some cricket update service on my number on your own. Due to which i am getting messeges from 54321 every now and then. And also for this service you are deducting amount from my balance.
I spoke to the Customer Executive, Mr. Vinay twice and asked to stop this service but nothing happened. This service is still going on. I request you to please stop this service immediately and credit my prepaid account with the balance loss. I expect a quick reply and due action as expected. My airtel prepaid no. is 9890930231.
Nitin Bhandari Said,

January 19, 2010 @ 7:00 pm

I have a postpaid number, 9760024865.

I have yet to get a hard copy of my bill. While I have repeatedly thried to get this issue resolved, with me contacting the local office & customer care, and customer care having repeatedly called me to check, recheck, and re re check, etc. etc., my address, I still have not got a printed bill.

While India post delivers letters to me without any issues, it’s surprising how a company touting themselves for efficiency fails to deliver one.

I hope this company can do something about this, because now, I’m losing patience with the pathetic customer care.
Nitin Bhandari Said,

January 19, 2010 @ 7:07 pm

I have a secondary prepaid number, 9634417686.

For this number I’ve activated the mobile office GPRS.

It worked till I got my phone updated and now I have to re enter the settings manually since the phone does not configure them on its own.

Earlier there was a gprs helpline where a technical person helped me through the process.

This ime round, I’m trying to reach customer care. Guess what they do. After minutes of going through the bullshit promotional stuff being toted out to us, I finally get to a customer care person.

The first couple of times I get hung up on. Then I get through to someonbe who’s clueless about what I need, but is willing to patch me through to his supervisor. This supervisor, who seems like a pinhead then hangs up on me.

Wow, that’s sterling consumer service. For this number, atleast, I’ve decided to let the balance run out and then I’m going to switch to another provider. They may not be as big as Airtel, but I’m sure their service won’t be as pathetic.
samuel rees.g Said,

January 20, 2010 @ 8:22 pm

sir/madam

Jan 2nd 2010 i have lost my mobile with sim card, i have applied for duplicate sim till date 20.01.2010 not yet received.
very poor service
sorry to be using hard words
mobile no 9952672325

frm sam
PRADEEP PAWAR Said,

January 21, 2010 @ 7:50 am

Sir/Madam,

I am having Airtel Prepaid Card & my No.is 9967123283.
Fm last month every day my Prepaid balance is deduted by Rs.5 & Rs. 3/- what will be the reason.
If it is becuase of Cricket message alert.Pls disconnect the same.

Rgds,
pradeep
nikhil shukla Said,

January 21, 2010 @ 11:20 am

dear sir,
i am haveing airtel prepaid card & my no. is
9039467427. but last night 10 rupes cat my balance after that i called customer center but he saied inernet services is activeded but sir i am not useing your inter net service because i did’t get your internet setting so i can’t pay money.

my second problem is your customer center prosone every time different type answer tell me.

so i am lossing my balence account.i am not happy to your service & your customer care center.

i hope you will solove my problem very early. thank’s

your customer
nikhil shukla
kamaluddeen Said,

January 21, 2010 @ 9:22 pm

SIR,
MY MOBILE NO. IS 9567332662
I RECHARGED 50 RS ON 14-01-2010, IT WAS AN EXTRA TALKTIME OFFER OF 75 RS. I GOT 43.3 RS ON THE TIME OF RECHARGE. I HAD TO GET 32 RS TALKTIME WITH IN TWO DAYS. BUT I DID NOT GET EXTRA TALKTIME YET. ICONTACTED CUSTOMER A COUPLE OF TIMES AND THEY TOLD ME TO WAIT TILL 19-1-2010 AT 1.50 PM.
I WAITED TILL THAT TIME BUT DID NOT GET. I AM GOING TO COMPLAINT T.R.A. AND CONSUMER FORUM . I MUST WANT MY EXTRA TALKTIME
Ram Nath Gupta Said,

January 23, 2010 @ 2:02 pm

Sir,

I,have received a message from airtel (AE PROMO Message centre No. 9810051736 dt. 21.01.2010) that, if you recharge Rs.43/- then you received talk value Rs. 38.98 along with airtel to airtel 1 paisa and airtel to another mobile 1.2 paisa. after this massage, I, recharged Rs. 43/- dt. 21.01.2010 time 8.45 pm.

But till time no any talk value given by company nor any scheme. Please look the matter and clarify us.

My Mobile No. 9005054975

Thanks,
Ram Nath Gupta
airtel_presence Said,

January 23, 2010 @ 9:12 pm

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Pankaj Gupta
Airtel Customer Service Team
airtel_presence Said,

January 23, 2010 @ 9:17 pm

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolve the issue to your satisfaction.

Regards,
Pankaj Gupta
Airtel Customer Service Team
Febin.N Said,

January 25, 2010 @ 8:51 pm

Hi my number is 9995748328. I had subsribed for a Matrimonials on Mobile Service 15 days back and i want to stop that service now. I lost the sms describing how to deactivate that service. Thats why i am writing this. Now it says that today that service has been renwed and charged Rs.5 and even though the balance is showing Rs.3 i cannot make any calls or send sms from my phone. Could you please deactivate this service ASAP and send me a text to confirm it? And also check why i cannot make calls.
Thanks. Febin. N
priyanka kabara Said,

January 27, 2010 @ 8:01 am

how to convert my airtel postpaid plan to prepaid connection by sms i m waiting for your responce my mob no 9867480995
Anusha Said,

January 27, 2010 @ 10:50 am

Respected Nodal Sir/Madam,
I am anusha.. I ahve been using Airtel for more then 5 years.. And my connections were in Post paid connection till Dec 17th..and from this time it has been changed to Pre paid..But the status is not being activated..this is becuase I am not able to dial 123 from abroad…. So I need to get my numbers activated to pre paid… Because the courier charge from abroad to India is too much… What is the alternate source to set the language??. How to set the language in my sim card from US itself..? Or just recharing the validity period is sufficient..?
sowjanya Said,

January 27, 2010 @ 6:59 pm

i am facing lot of inconvenience with your services. with out our acceptance how can u deduct amount from my mobile for jobs on mobile services, jokes etc like that type of ur services. we dontwant any of these entertainment services.even though i am calling to 121 customer service number no executive are ready to talk with us. this is a very worst service.we would like to talk with ur executive once over phone not on the recorded voice.
can u provide number otherthan 121
venkat Said,

January 27, 2010 @ 8:34 pm

Hi,
I have rechared my aitel with 141 rupees through online.got meaage that it is recharge succes from the payment vendor and has been paid, again i got message from aitel that recharge is not successful.

Can you please advise me.
Mobile no is 9867240532.
Sonal Said,

January 28, 2010 @ 8:57 pm

How can I change my e-mail id for airtel ebill?
Sonal Said,

January 28, 2010 @ 8:59 pm

How can I change my e-mail id for airtel ebill copy?
ashutosh Said,

January 29, 2010 @ 6:21 pm

dear sir/madam

I am 5 year old airtel post paid cusomer.since last year i was in united states for my company work
during first month i could pay my bill due to some technical problem. then i paid will on november
and your customer care excutive i thik her mane was shikha at SDF building
she told me that she was send a employee for collect money. she assured me after paying my
bill my connection start.but after that she making so many resoning and told me thai my connection was being start after few day. after that my friend went to office of customer care today they refuse to start
thish connection
thanking you,
your faithfully

saurav
mob no. 9831617144
Sapna A Kotian Said,

January 30, 2010 @ 12:58 pm

Refund my 15/- deducted towards comedy juntion,do the needful at earliest else i will go to consumer court
Sapna A Kotian Said,

January 30, 2010 @ 12:59 pm

9892105532

Refund my 15/- deducted towards comedy juntion,do the needful at earliest else i will go to consumer court
Ram Nath Gupta Said,

January 30, 2010 @ 6:46 pm

Sir,

refer my message dt. 23.01.10, regarding talk value,

no any talk value given till date.

Please look the matter.

regards,

Ram Nath Gupta
M.No. 9005054975
nitesh raj Said,

January 31, 2010 @ 2:55 pm

i m using Airtel prepaid no…my number is 9934880626..i had already recharged hellotunes pack at last day but i didnt get any hellotune…i called customer care but didnt get any repnond…so plz…accept my complaint…my number is .09934880626
abhay Said,

February 1, 2010 @ 3:00 pm

recently i activate your prepair card, can i found earlier this card nominate which users
Sanjoy Ghosh Said,

February 1, 2010 @ 3:05 pm

I am very helpless and hope lees with the Airtel CS team. I have recharge with RC98 to avail 2 GB internet Pac on Saturday 30th Jan’2010. But till now I am unable to activate the same. I have contact with 121 team from the first hour but cud not get any positive response also talked to local Helpdesk put a mail to appellate.wb@airtel.in but no response. Two days already gone. My opportunity will expire on 30 days.
So my advice to all please don’t go for this 2 GB pack. It is worthless…
Pavan Said,

February 1, 2010 @ 6:14 pm

I am using Airtel for 4.5 years now. Last month I have been shown a usage of 330 rs for one day. I was shocked to death and called up the customer care immediately.

They asked me not to bother and assured me that the bill would be proper. There was no effort from their part to check why the bill was wrongly amounted. I warned them that if they do not respond to complaint in 3 days I would get rid of the connection. It has been almost a month and still I there is no reply from them.

If this is the response for a customer 4.5 years old, I wonder their service to a new customer. I end this note with a promise of discontinuing Airtel services at the earliest.
shanmugam Said,

February 2, 2010 @ 7:23 pm

hi i shifted my home from other place…
so. kindly send last(jan1-31) month of bill for prepaid connection…
Mobile Number:9994677841
Adi Said,

February 4, 2010 @ 11:41 am

how to convert my airtel pripaid plan to postpaid connection
Adi Said,

February 4, 2010 @ 11:42 am

also plese inform us all plans available
Adi Said,

February 4, 2010 @ 11:46 am

dear sir,
i hava a prepaid number. i want change plan with postpaid.
whats plan are avalable for cheep call rate.
my no is 9970288502
Prakash Ramakrishna Said,

February 4, 2010 @ 12:40 pm

My Mobile Number is 9945878972. I am not able to receive any call for the last one week as it shows continous engaged.
Please resolve this problem.
Thanks,
suganya umapathy Said,

February 4, 2010 @ 7:33 pm

Hi
please deactivate my connection as i am moving out of state because of my personal work
My number is 9663811008
airtel_presence Said,

February 4, 2010 @ 7:36 pm

Dear Customer,

Trust your concern has been resolved. If you’re still facing the issue, please get in touch with us at airtelpresence@airtel.in

Regards,
Swati Mathur
Airtel Customer Service Team
airtel_presence Said,

February 4, 2010 @ 7:38 pm

Dear Customer,

Trust your concern has been resolved. If you’re still facing the issue, please get in touch with us at airtelpresence@airtel.in

Regards,
Pankaj Gupta
Airtel Customer Service Team
venkatesh.k Said,

February 4, 2010 @ 7:48 pm

I need to change post paid to prepaid connection
venkatesh.k Said,

February 4, 2010 @ 7:50 pm

Hi,

what is the Procedure of change postpaid to prepaid connection

my no
AKASH DAS Said,

February 5, 2010 @ 12:29 pm

i received a message stating that on the recharge of 340 i would receive a talktime of 340 and the full payment would be made 48 hrs after the recharge also same was stated at 121 but till today after about 7 days of my recharge despite repeatative complaints i could not get my balance back is this what a company should do with its customer of ten years i think that i will approach the consumer forum.
nalini das Said,

February 5, 2010 @ 6:32 pm

I do not want any other service other than receiving and outgoing in my cell no.9987146773. Please disable all other services wef from today.
nalini das Said,

February 5, 2010 @ 6:35 pm

I do not want any other service other than receiving and outgoing in my cell no.9987146773. Please disable all other services wef from today.

Regards,

Nalini
ramesh babu Said,

February 7, 2010 @ 10:45 am

my cell number is 9963309575
and i am facing the problem of deduction of balance whenever a message comes from 54321 as astro.
please look forward and un subscribe the same one for my mobile number.
thanking you,
Sudipta Guha Said,

February 8, 2010 @ 12:42 pm

Dear Sir,
I have paid Rs.500/- to get a post paid connection. One man from Airtel called me and introduced me as an Airtel agent. His number is 9818073339. I have paid him Rs.500/- on 06/02/2010. But after getting the money he is not picking up mobile and didn’t send anyone for varification. I don’t know whether that man is Airtel person or not. He called me first agter getting my email feedback at Airtel website.
9874381827
K.Parameswara Iyer Said,

February 8, 2010 @ 10:30 pm

I am father of MANU.P- one of your long time customer using No: +919894113603. As he is studing at Singapore the number is not in use since long. He wanted me to keep the number recharged always to retain number and all the facilities. The validity of connection expired on 3.2.10. I have recharged depositing Rs.50/ today i.e on 7.2.10. Kindly inform me the recharge modalities to get the number working with all the existed facilities.Kindly reply to my id or call me at +919442011145. Thanks.. K.P.Iyer
atturgovindanmahendiran Said,

February 10, 2010 @ 3:45 pm

my mobile out going facility cut without any itimation/information
my mobile number is +919789761086
what is the problem? why out going facility cut please inform
thanks
Biplab Kumar sahu Said,

February 11, 2010 @ 11:57 am

my self biplab kumar sahu.my mobile no is 9974323729.i am a old custmer of airtel but one thing i am not understand.without any subcribe how filmybuzz active in my account and deduct Rs 10/- per day.i am complaining number of times to custmercare executive to inactivate this but no can here.how this type of foolish things happen .for subscription u give all details but for unsubscribe u don’t give anything.how funny is the customercare of airtel service.please unsubscribe me from this filmybuzz.without my subscription it activate automatically.
S.K.Sen Said,

February 13, 2010 @ 2:55 pm

Redressal of my grievance
__________________________
I am extremely surprised and terribly upset to get your SMS stating, “You have been rerenewed for MUNNABHAI subscription service from Airtel. You have been charged Rs. 5/-.’’

I am neither interested in such jokes nor am I keen for Filmy Buzz. I would like to emphasise that without my consent no offer should be forced upon me. I would love to subscribe in offers of my interest / choice only.

I would , therefore, strongly appeal to reverse all amounts deducted from my prepaid accounts for this service & other sevices, if any, which have been provided to me without my consent / approval
and confirm the same per return; not letting me compel to initiate action otherwise.

In this context, I would like to highlight that I have plenty of problems without Airtel connection – one such case is my SIM got disabled once and I had to pay to change the same.

Looking forward to your action / confirmation.

Thanks & regards,
S. K. Sen
Mobile No. : 98318 94743
Shakeel Said,

February 15, 2010 @ 1:00 pm

HOW TO FREE ACTIVATE 1P/SEC.
FOR FREE CAN U TELL ME
T.Samsai Said,

February 16, 2010 @ 9:36 am

Dear sir,

I am a Prepaid connection holder (9894053199). I want to de activate all SMS services. Please let me know the procedure. I dont find any option to stop/cancel the same.

Regards
Gomathi Said,

February 18, 2010 @ 1:48 pm

Hi,
I have an Airtel Prepaid sim and i need to deactivate the sim card from my proof.May i know how to deactivate the prepaid sim.

Regards.
Chandragk Said,

February 18, 2010 @ 9:58 pm

Sir
I am getting unsolicited services and charges for the same are being deducted from my prepaid Airtel mobile 9890759981 at Pune.
I am fed up and not rechargingng my mobile and may not use it if this continues. This should be stopped and charges refunded. I do not need matriomonial and job services (age 67years) or cricket commentary jokes and all that crap.
Kumar Chandragupta
Chandragk Said,

February 18, 2010 @ 9:59 pm

Sir
I am getting unsolicitedc services and charges for the same are being deducted from my prepaid Airtel mobile 9890759981 at Pune.
I am fed up and not rechargingng my mobile and may not use it if this continues. This should be stopped and charges refunded. I do not need matriomonial and job services (age 67years) or cricket commentary jokes and all that crap.
Kumar Chandragupta
amit agarwal Said,

February 20, 2010 @ 2:30 pm

NOT ABLE TO MAKE OUTGOING CALLS / INCOMING CALLS ONCE INSIDE MY HOUSE

SIR,
1. I have 2 Airtel Connection(9748964365, 9831456351) at home, KOLKATA, West Bengal Circle since Dec 2008
2. I am not able to make any OUTGOING CALLS / INCOMING CALLS from airtel number once inside my house.
3. I contacted the airtel customer care regarding this problem of outgoing calls. SEVERAL complaint was done by me us, they come back saying complaint is resolved but same problem continues.
4. But it was not solved and without taking any confirmation from me they resolved my complaint as solved.
5. I got 2 falls calls to inform me that the problem was solved, but still the problem is as it was.
6. Even after my repeated reminders about my compliant they have taken least interst in this case and not solved this yet.
7. This is causing a great inconveneine for me as whenever there is a call i have to rush out of my house, which is not the case with BSNL mobile.
8. Whenever i call your call centre they ask me to change handset , switch off and switch on again. But pls inform them problem lies with their connectivity and not handet.
9. So please kindly look into the matter and solve this problem and help me utilising my full rights.
stalin Said,

February 21, 2010 @ 8:59 pm

hi,
my airtel pre paid number is 9994056230..
i recharged for 60rupee national sms pack on 21.02.10..but you are taking the money from my main balance.wat’s the service you are doing to consumers..i gave money for the retailer for no use..i need the solution within 24 hrs.its becoming waste services.please take tis msg seriously and do the favour for m.

regars,
stalin…
chennai
N.Parthasarathy Said,

February 22, 2010 @ 9:06 am

Dear sir,

I have Airtel mobile connection with Mobile no. +91 98400 61792, i want to have the e-mail account to be opened for this no. my Hand sent is sony Ericsson which is having e-mail compatibility, hence requested to open an account to operate e-mail, the plan may be Rs.99.

N.Parthasarathy
Maraimalai Nagar
C.P.SINGH Said,

February 24, 2010 @ 12:20 pm

I want to last recharge details of airtel mobile no. 8009274410
Ameer Abdul Hasim Said,

February 25, 2010 @ 1:09 pm

(Mobile No- 9956767777)

I have Airtel Postpaid connection from last 6 months. Since I have taken this connection,This is the worst service I ever received from any service company.

I have called the customer care and with my surprise any without my gaven information .give him.But I was not that fortunate. and 1 airtel exe, called me wrongly talk to me,…….

On the second month, I have received an Airtel Postpaid detailed bill of someone else. I could not believe my eyes. A well-established company like Airtel actually does not care about the privacy of their customers. They might have sent my customized postpaid bill to some other email address. And this is going on and on. This is the third month with Airtel postpaid connection and without any difference this month also I have received another customer’s postpaid bill. To pay my bill I have to log in to their website and check my detailed bill. That is the only option I have left out and I am doing the same for last three months. I am so frustrated now that it does not make any sense to call the customer service and get a new request number (I already have plenty of the… I have even spoken to the supervisors few times).

Please let me know how to resolve the issue.
Arti Anand Said,

February 26, 2010 @ 3:00 pm

Hi,

I have a prepaid airtel connection and have been using this number for the past 2 years now. I had taken this connection from Airtel Distributor gallery at Andheri East, mahakali caves road. It was the month of march and i had given all the required documents at the time of taking this connection.

After two years, i faced a problem with the sim; it stopped working 15 days back and i went to the Goregaon Airtel gallery for replacement of the sim. There i got a shock when i was told that the number which i have been using for two years is actually not on my name.
I spoke on Hotline to some customer care executive and i found that the name and the address which is saved against my number is somebodyelse’ Yet i gave the last two dialled numbers to them and also gave him the month in which i had taken that connection and it justified that i have been using tis number. Then i was connected to the suervisor and Unlike this executive, she denied that the same last dialled number i gave to her is correct. Also, she said the connection was not taken in march but in the month of May. Ultimately, like i expected, they said no to me for the sim replacement.

Here i dont understand why this all episode has happened and who actually has done this blunder? But definitely this is major shock to me as a customer and to tell you the truth, this is something which doesnt earn you anything as a Company but only does wrong to your name.

My question is…..when I had given calls to your customer care executives so many times in these two years, why didnt they figure out this issue then? Why i was never told that this muber is not on my name when the executives spoke to me.

Please let me know how to deal with this issue and what about my number now?
GAGAN Said,

February 27, 2010 @ 9:36 pm

Sir i have lost my cell phone and i have tried many things that i know to get it back but there is no response the cell phones model No. is N-81 IMEI no is 356994019866585 with the airtel connection i.e 9818335004 please check that this IMEI no working with any of the airtel connections or not
please help
thanks.
venkata bhujanga sai alamuri Said,

February 28, 2010 @ 5:03 pm

DEAR SIR,

WE CAME TO YOUR KIND NOTICE I AM NOT RECEIVED THE MONTHLY BILL S IN PROPER TIME, IT IS NOT CAME TO MY ADDRESS SO PLEASE KINDLY SEND ME BILLS EVERY MONTH TO THIS MAIL ADDRESS GIVEN BELOW:

NAME : AVBSAI@YAHOO.IN

MY MOBILE NUMBER IS :9866334555

PLEASE SEND ALL ACCOUNT INFORMATION FROM LAST 6 MONTHS WITH PAID RECEIPTS TO THIS ABOVE MENCTIONED ADDRESS.
EVERY MONTH WE ARE NOT RECEIVE THE BILL AND YOUR ARE DEBITED THE LATE PAYMENT CHARGES TO THE BILL HOW IT IS POSSIBLE. IF THE CUSTOMER IS ONCE REPORT TO YOU PLEASE TREAT ME AND UNDERSTAND AS HIS STRUGGLE. OTHER WISE WE AND EVERY CUSTOMER SHIFTED TO ANOTHER MOBILE SERVICE. YOUR DELIVERY SYSTEM IS VERY VERY POOR. IN YOUR KAKINADA AIR TEL CENTER THERE IS NO RESPONSE. WE ALREADY CONTACT CUSTOMER CARE ie. 121 PLEASE MODIFY THE SERVICE THERE IS NO USE.

SO IF YOU ARE RESPONSIBLE FOR CUSTOMERS PLEASE SEND MY BILL COPY EVERY MONTH TO MY MAIL ADDRESS GIVEN BELLOW.

ID : AVBSAI@YAHOO.IN

PLEASE TREAT ME AS MOST URGENT TAKE NECESSARY SERIOUS ACTION TO YOUR DISPATCH SECTION AND DESPATCH COURIER.
THANKING YOU SIR,

YOURS FAITHFULLY

AVB SAI.
airtel_presence Said,

March 3, 2010 @ 2:13 pm

Dear Customer,

I would like to inform you that your concern listed on 21 Jan 2010, has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Manoj Srivastava
Airtel Customer Service Team
shereeja Said,

March 3, 2010 @ 4:39 pm

Sir. I am Spoke with customer care more than 2 times. regardsing prepaid card bill details this is my mobile No. 9895140838. I need a Bill Details ( Incomming & Outgoing )for the month February 2010,Dertails for some statutory clarrification. So plz send meto my mail Id.
Pankaj kumar Said,

March 3, 2010 @ 6:37 pm

Dear sir,
how to connect mobile internet on my pc
Anoop Kumar A V Said,

March 3, 2010 @ 8:39 pm

How to get the Delhi prepaid recharge plan ? Since I am out of delhi and I want to recharge my no through easycharge, every time the shop person is asking what is the delhi plan ? any Rs 500 or 1000 plan is there ? so that I can use my Blackbery for checking the mail.
Rajkumar Said,

March 4, 2010 @ 6:25 pm

Dear Officer,

I am Rajkumar from chennai,My mobile number is 9944026144.,I was make a call for one number -51010(toll free) on 03/02/2010 at 11:20am,but that next day 9:30 am my balance was deducted as Rs.10.

So I asked to customer care abt my balance deduction,they said Airtel talkies activated.,so then i told to Radha(Customer care-Executive) as Without pressing any numbers the service has been activated,so i asked to raise the complaint but she is not responding properly,she closed my quries by enqiry only,She was not handling me like a customer,She spoke with me as very angry & not providing proper answer.she told as”Whatever u do”..,then again and again i asked her to raise the complaint but she didn’t…Atlast she esclated the call to her TL. Then The TL has revert my amount but the same she spoke with me very angrly without any reponse.Then she disconnect my call.

Reference number is:0304035685

So i want to take a immediate action with your customer care executive Miss.Radha., then u should reply to me as soon.

Regards,
Rajkumar.c
ayaz Said,

March 6, 2010 @ 6:08 am

mobile no. 9894396018
i recharged Rs.245 (three months booster) booster pack three months before , by mistake unknowingly after one month again regared Rs.97 booster pack and again after one month i have recharged Rs.123 booster pack, how can i get the balance amount in that Rs.245 to my account, reply soonest.
Jaideep s. Taneja Said,

March 7, 2010 @ 3:11 pm

respected sir,
i called to the customer care service to the airtel on 07/03/2010 sunday at 02:20am for my queries buy the guy responding to me really disappoint with his rude behaviour. he argue with me n said is thid the time to call go n take sleep when i said its the duty of you to clear the queries of your customer he says you come n do the job. i said then why should co. pays you he said you are not my payer sur bt i am the loyal and old customer of your company i have 8 airtel connections 6 postpaid and 2 prepaid in my family earlier i was quite satisfied but this thing really disappoint me. i called from 9876792192(prepaid) mb. no. you can check his rude behave from your records for internal training at above time and date. and he also said you will see wht i will do with your this no. now you will cry i said ok and he deducted rs.30 from my balance in my pre paid no. when i asked about his name he suddenly disconnect the cal so its a request as ur old and loyal customer kindly take strict action against this and refund my balance otherwise this will make a negative impact on the goodwill of your such a prestigies co.

your faithful customer,
jaideep singh taneja.

hope will get good responce soon.
harleen batra Said,

March 7, 2010 @ 3:19 pm

i had a no. of airtel 9779773111 but i suddenly get disconnect nad my no. was notworking when i asked to the customer care they said you have to submit the proff again i did this again from whom i bought the no. but didnt get any good result again i asked to care centre he says submit it to the distributer at amritsar i went there and give mi proof again but then also my no didnt activated now the customer care guys said this no. will not stared due to non subnission of proof but i gave my proff three time 1st at the time of buying the connection and 2 times later. my no. is so important to me i created a lot of trouble to me. this is the fault of your distributors why sould customer pay for it ?? kindly reactivate my no. as soon as possible
t.chaitanya Said,

March 8, 2010 @ 5:23 pm

my no:9908601525

my pin code was blocked and asking for PUK code…
can u plz send me PUK code as soon as possible to mu mail ID..
shispal singh rawat Said,

March 9, 2010 @ 12:08 pm

Sir,
i am having postpaid sim 00919004147797 life time, last i recharged 30Rs talk time and within two days my balance was 2Rs you people activated internet without my knowledge and before that i recharged Rs 100 and you and i got bal of Rs1.00 when i went to mulund gallery they told me it was activated in some plan i dont know ,i requested them to transfer it to talk time but they said that we cannot do anything this is how you deal with customer if by mistake anything happens and we bring it to your notice you people dont take the pain to solve our problem instead you loot customer , it is better i go for some other sim , hope you take my problem seriously
shispal singh rawat Said,

March 9, 2010 @ 12:11 pm

Sir,by mistake i mentioned postpaid ,its prepaid
i am having prepaid sim 00919004147797 life time, last i recharged 30Rs talk time and within two days my balance was 2Rs you people activated internet without my knowledge and before that i recharged Rs 100 and you and i got bal of Rs1.00 when i went to mulund gallery they told me it was activated in some plan i dont know ,i requested them to transfer it to talk time but they said that we cannot do anything this is how you deal with customer if by mistake anything happens and we bring it to your notice you people dont take the pain to solve our problem instead you loot customer , it is better i go for some other sim , hope you take my problem seriously
MOJES B. PATOLE Said,

March 9, 2010 @ 12:32 pm

My mobile no. of 9860480575 prepaid life time. but dated 27.02.2010 iam call 12.10pm c b bank ad ther after in my mobil massage show your sim registrins is fail than i go to airtel gallrey dt.2.03.2010 and meet the custmer care executive he said your no is deleted no one show in our gallery you submit to new document & give a new mobile no. but i dident want a new number i want only old mob. no 9860480575 then after 8 days ago i call him customer care executive 8.50pm mr. vishant kamble he give to email id . ur old and loyal customer kindly take strict action against this and refund my balance otherwise this will make a negative impact on the goodwill of your such a prestigies co.

your faithful customer,
mojes bansilal patole.
tushar sharma Said,

March 9, 2010 @ 6:44 pm

Dear Sir,

I have two Air Tel Postpaid Corporate connection My No-9650597433/32 Name of Tushar Sharma. I have problem in a bill ( 9650597433 ) . i was call to customer care but no buddy listen my quarry so i was not pay the from January because i have not received the bill n bill detail and i was not clear. That day i want
clarification also and pay the bill n I was pay regular bill of my second no. (9650597432) so i was decided I’ll wait for any call from air tel then I’ll clear about my call detail and then I’ll pay all bill. But in February in last week somebody call my no. 9899880743. i was in my office his name is Mr.Sameer he was talk me very rudely and i was told him ’sir please don’t worry I’ll pay the all bill you just send my call detail on my mail id Then he was normal and he was send the bill with call detail on my mail id. and he was call me again he ask me about my problem i was told him ’sir I am not satisfy my call charges and roaming charges he was told me sir you can Settlement on your bill and he was suggest me if you want continue your no. then you have to pay Rs.1350/- or if you want full and final payment then you can pay Rs.1200/-. After that i was decided I’ll pay Rs.1350/- and continue the number. He was told me 1more thing he said ’sir your SIM is not working you have to purchase new SIM in Rs.25/- from any Air Tel shop. That time I was agreed with him. After that he was sent Some buddy on 24/02/10 for payment collection From my house i was payed by post dated HDFC cheque (date -27/02/10, amt-1350/-) but that day i don’t know about my a/c was blocked by bank for other any security reason then cheque was bounce and i was feel very embracing.

After that 06/03/10 Mr. Sameer was call me by a lad line no.40662042 time-02:36pm he talking me again very rudely and he was abusing me and very clearly i was feeling very very bad he said to me very rudely again Mr….you have to pay cash payment write now……i said Mr.Sameer firstly please talk to me in behave. he was not listing me and he said if you are not pay the bill then I’ll raze your call detail and I’ll call your relatives and friends and I’ll ask them you are not able to pay the mobile bill of Rs.1350/-……..

Then he was normal and i said Mr.Sameer Do one thing please send my some buddy on my office (south ext. part -1) and I’ll pay in cash Rs.1350/-. He said again Speak loudly and he said Sorry I Cant Send Any buddy for collection…u have to go to shop and pay all amount Rs.1800/- . i said ok I’ll pay at Air tel shop after my office…He said no Mr.Sharma you have to pay write now otherwise I’ll call on your relatives number and ask them… .And then he was cut it my call after few Minute My friend is call me then he said sum buddy call me from air tel and he is talking about you and he is very abusing…. after that i was call on his ladeline number – 40662042 and told him Mr.Sameer this is not fair you are call my friend number……he said I’ll do more calls from your call detail…….I said Mr.Sameer please send some buddy I’ll pay your all amount he said ok I’ll send some buddy from collection department on your office and pay your amount in cash of Rs.1350/- Recipet No.-1756334 and I’ll Send The new SIM tomorrow but that time i have Recorded This Talking In my Cell.
Now I have Pay The Balance Amount Also Because Next Day he told me that you have to pay all balance amount also.. by Card recipt no-14-5880320.

Now I have Attach The Voice Recording Please check the recording and do Something……..

Regards
Tushar Sharma
+91-9899880743
nish Said,

March 10, 2010 @ 5:15 pm

Kindly get me the incoming and outgoing call details for some statuary clarification my no. is 9902976216 and pls send those details to my e-mail id nishilvasudevan_2003@yahoo.co.in
venkat Said,

March 11, 2010 @ 1:22 pm

Dear sir,
I have airtel pre-paid connection,9652387998
my problem is I was unable to send international Massages,this problem is occured since last 2 months,I was try to contact coustmorcare but no response.
will u please look out this problem and resolve this issue
I hope i will get speed responce from your team.

rgds
venkat
+91-9652387998
harender rai Said,

March 11, 2010 @ 7:04 pm

iam fedup with the services of air tel. iam using three mobile of containing air tel sim.uncessary deducting the charges just for nothing.if this is nor stopped with in a week i shall go for another company sim.my numbers are 9975026740,9096869234,9503817924.if any execuetive of air tel reading this message please help .
raj arya Said,

March 11, 2010 @ 8:45 pm

i m using Airtel prepaid no…my number is 9934880626..i had already recharged hellotunes pack at last day but i didnt get any hellotune…i called customer care but didnt get any repnond…so plz…accept my complaint…my number is .09934880626
Francis matthew Said,

March 12, 2010 @ 10:31 am

Dear Sir,

I was advised by customer care to change a 349TKP plan however when i asked for details I was asked to sms to 222. By doing this I received a message from AX service on 13th January 2010 saying that my plan is changed to 349TKP.

I don’t know how customer care can give me a wrong advice. However on the same day 13th January 2010 i made two complains to costumer care rep. Mahalaxmi vide. comp. no. F621212251 telling them to keep me in the 149 plan and not to change to 349TKP.

At this point I want to highlight the fact that these complain were made on 13th January 2010 well before 26th January 2010 from where the billing cycle starts. I was assured that my plan would remain at 149 and if there was any billing problem I should mention my complain registration no. and approach costumer care. However when I received the bill I was shocked to see that my rate plan for the add on number 9900217462 was changed to 349TKP for the billing cycle 26th January to 26th February 2010.

I am sorry to say that from the past 20days i have been given various assurances from various costume care rep (Nyma, Pradeep, Anil etc.) that the bill would be rectified but no action has been taken. I have not paid the bill for this month for which i am not responsible.

Kindly do the needful at the earliest under intimation to me.

Francis Matthew (9845697462)
Add on Number (9900217462) the bill has to be rectified for this number. That is 149 plan continue from 26th January 2010 onwards.
Viraj Hardas Said,

March 12, 2010 @ 7:05 pm

Even when we have not subscribed for the services i have been charged.

Guess someone should resolve it as i have mailed.

Rgs- Viraj

Airtel Prepaid/Postpaid Customer Care Info

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