Vodafone India (Hutch) Prepaid/Postpaid Customer Care Info
Vodafone India (Hutch) Prepaid/Postpaid Customer Care Info for all states
- Andhra Pradesh: Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9885098850 from any phone or email at vodafonecare.ap@vodafone.com
- Chennai: Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9884098840 from any phone or email at vodafonecare.chn@vodafone.com
- Delhi & Ncr: Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9811098110 from any phone or email at vodafonecare.del@vodafone.com
- Gujarat: Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9825098250 from any phone or email at vodafonecare.guj@vodafone.com
- Haryana: Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9813098130 from any phone or email at vodafonecare.har@vodafone.com
- Karnataka: Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9886098860 from any phone or email at vodafonecare.kar@vodafone.com
- Kerala: Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9846098460 from any phone or email at vodafonecare.ker@vodafone.com
- Kolkata: Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9830098300 from any phone or email at vodafonecare.kol@vodafone.com
- Maharshtra & Goa: Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9823098230 (Postpaid) /9923399233 (Prepaid) from any phone or email at vodafonecare.mah@vodafone.com
- Mumbai: Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9820098200 from any phone or email at vodafonecare.mum@vodafone.com
- Punjab: Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9888098880 from any phone or email at vodafonecare.pun@vodafone.com
- Rajasthan: Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9828098280 from any phone or email us at vodafonecare.raj@vodafone.com
- Tamil Nadu: Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9843098430 from any phone or email at vodafonecare.tn@vodafone.com
- UP(East): Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9839098390 from any phone or email us at vodafonecare.upe@vodafone.com
- UP(west): Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9719097190 from any phone or email at vodafonecare.upw@vodafone.com
- West Bengal: Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9732097320 from any phone or email at vodafonecare.wb@vodafone.com
- Orrisa: Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9776097760 from any phone or email at vodafonecare.ors@vodafone.com
- Assam: Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9706097060 from any phone or email at vodafonecare.ane@vodafone.com
- Himachal Pradesh: Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9736097360 from any phone or email at vodafonecare.hp@vodafone.com
- MP & Chattisgarh: Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9713097130 from any phone or email at vodafonecare.mpcg@vodafone.com
- Bihar & Jharkhand: Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9709097090 from any phone or email at vodafonecare.bihar@vodafone.com
- North East: Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9774097740 from any phone or email at vodafonecare.ane@vodafone.com
- Jammu & Kashmir : Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9796097960 from any phone or email at vodafonecare.jk@vodafone.com
- West Bengal: Call Vodafone Customer Care on 111 (toll free) from your Vodafone mobile phone or on 9732097320 from any phone or email at vodafonecare.wb@vodafone.com
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I was very happy with the services of HUTCH when I first took it in 2005. Till March 2007 I did not face any problem. After the same I shifted my connection to AIRTEL. I was then in Chennai. The reason for changing the service provider was discontinuing of One India Plan without informing the customers.
However I was transferred to Kolkata in October 2007. I was impressed with the postpaid corporate plans offered to us (working in an international bank) and I jumped back to Vodafone (9830838400).
I had two connections and I was using the same without any hassles. Suddenly from Jan-Feb 2009 both of my bills started shooting up. Where my calls to both of my numbers were free (as per the plan), however the same was removed without any intimation and normal charges started levying.
Speaking to customer care officers was like banging your head on the wall or just talking with a robot. Not a single attempt to understand the issue and willingness to help the valued customer. There are two issues——-skill issue and will issue.
If it is skill issue then more training is required for these guys. But if is the second one…. Then GOD saves Vodafone.
Finally I was forced to close both my Postpaid connections and paid the balances confirmed to me by the CSE, then and there. I was confirmed that I would get my next month bill with some mere amount (for the plan charges) and I need to pay the same accordingly. I was also asked not to use the connections any more.
I submitted the required documents and collected my migrated Prepaid connections (same numbers) and stopped using the post paid ones from 30 October 2009. After that I never received any bill, neither any confirmation from Vodafone regarding any pending dues till date.
Surprisingly from 5 December 2009 onwards, both of my Prepaid connections were stopped, where I had power recharged just two days before and had some balance also. As a banker I receive lot of calls from my customers.
Mr. Sridhar Rao(Head, Customer Service), please imagine if your connection is deactivated and nobody is there to help you ! How do you feel?
I am fed up of these troubles. If you are proud of holding a large customer base and do not require old customers, then be it. Remember customers only can bring money for your business. One dissatisfied customer like me, can attract lot of your customer base and effect your business…..I hope you will agree to this fact.
Thank you for your patience for reading my grievances.
Hello,
I am a big Fan of this Network.i stay in Bangalore.but really its very disappointing that its no more the best.unnecessary they are deducting money from my cell at night around 25paise daily.it happened for an year.Pls kindly check ur balance.this is how they make money.sorry to say but this is Fact.Customer service is way too poor compare to other networks.I cant even talk to them.
Yes i tottaly agree to the comment above.this network is hopeles.Making only money is their Aim.
i need mobile number of miss yashaswini iyer from chunabatti.i know her home address. she has just bought a new sim so info would be easy i think…her address is :-
krishnamurthy iyer,
sanjiv appartment,
B4,duncan causeway road,
mankikar road,near krishnalaya society,
chunabatti
mumbai 22.
Yesterday your vodafone execitive has deduct my balance from my vodafone prepaid account without any reason.even in past Your vodafone execitive has deducted my balance from my vodafone account.we are not earning for you & i will closed my all connection of vodafone soon.
Pls Custmercare service & u r Network,
Custmercare Staf MR Alex Speaking
9758071087 plese call me attend
Vodafone Sucks.
I purchased a new sim-card from vodafone ministore in pune. provided all the necessary documents. after 7 days my calls got barred. I went to outlet, they asked me to submit the documents once again which i did. Even after 10 day’s follow up via mail/call. nothing seems to be happening. I called their vodafone nodel officer also.
No luck. Today i am going to get a new Airtel Simcard and fcuk vodafone sim card out.
Dear Sir,
i have been a loyal customer of vodafone for three years, my mobile no is 9999632987. I was having 998 advance rental plan on my post paid connection. i was called and asked if i want to renew my connection i said yes but on 23 of Nov 09 one day before the renewal i changed my plan to 299 hello plan. Then i recieved a bill for Rs 1311/- The bill raised by Vodafone is wrong illegal and unsustainable in eyes of law and is a deficiency in service on part of vodafone.I called vodafone several times and i visited the vodafone store on 13th Dec after paying Rs 350/ out of the illegal bill of Rs 1311/- i was given a false assurance and complaint no 8669298. I started recieving messages on my phone when ever i tried to dial a no that connection will be interupted if bill is not paid. I cant be billed for the services i have not availed and for the services i do not want. I request Vodafone to rectify this problem. That inspite of my numerous complaints and visits to vodafone , i am still recieving the bill along with the demand of payment for 998 advance rental plan. This is contrary to the vodafone sologan of HAPPY TO HELP, I hope that the senior management at Vodafone will help me and resolve my problem.
Please improve your service like Airtel…Important in UP west & NCR also
Dear sir,
I am vodafone customer.
I bought a USB data card for internet- umlimited postpaid plan.- Mb. no
is 9988807099
i bought it saturday.
still i am waiting for its activation and start.
No response from your customer care.
i have already second postpaid vodafone no 9888708401
i am simply not satisfied with the company services.
please start internet services or refund my amount .
thnaks
with regards
arun
9888708401
Dear sir/ma’am
I had prepaid number which I had to convert to post paid so that I can get my mobile reimbursement. Now some tariff has been added to my bill for which I am required to pay Rs. 599 every month (scheme-699 min STD free). This has been added to my november as well as december bill. When enquiry was made regarding the complaint, I got the response that I had activated the scheme on 26th oct 2009 which I had not activated. Now when I want to change my plan to prepaid, I am being told that it is not possible.We earn money by working hard and because of such acts of the company we are forced to pay extra. Now I am going to send a formal mail to higher authorities of the company and if this is not resolved withing time then I will lodge complaint with consumer forum and other related authorities. I will make sure that I get my money back.
Please let me know the procedure of changing plan from post paid to prepaid.
Dear Sir/Madam
I have been using your so called good services since last 2 years.And after frustrating for this much long time i got to reach on further points that you must need to take care.
i) Your Customer Care or i shoud say customer harrashment executives who never be HAPPY TO HELP.
ii) Your sucking postpaid services which never change with time.
iii) At this time when everyone is charging @1p/sec but still i am paying @80p/min.But you dont have any scheme for me.
So plz look in to the same.
Sir, my Vodafone mobile no. is 9674042134 ( Post Paid ), this is to inform you that I have cleared my first bill dt. 08.12.2009 ( bill no. 21120900315165 ) amounting of Rs. 825/-. I got surprised to receive another bill dt. 21.12.2009 ( bill no is 21120900315164 ). I strongly feel that there has been some mistake in preparation of the bill which you will please rectify early and I desire to discontinue my said mobile number with immediate effect. Thanking you.
Yours faithfully
Soumyadip Nath
I AM KUMAR GOWDA I GOT ONE VODAFONE NUMBER 9620190651 FROM KARNATAKA NAME OF GOURAMMA, DINKA, SRAVANA BELAGOLA, BUT I AM NOW MUMBAI, ADDRESS PROOF VOTER ID. BUT YOUR DEALED CHANGED MY ADDRESS. SO KINDLY CONFIRM WHICH ADDRESS REGISTRED IN ABOVE VODAFONE SIM CARD. I WAITING FOR YOUR REPLY.
THANK YOU,
REGARDS,
KUMAR
DEAR SIR/MADAM
I AM KUMAR GOWDA I GOT ONE VODAFONE NUMBER 9620190651 FROM KARNATAKA NAME OF GOURAMMA, DINKA, SRAVANA BELAGOLA, BUT I AM NOW MUMBAI, ADDRESS PROOF VOTER ID. BUT YOUR DEALED CHANGED MY ADDRESS. SO KINDLY CONFIRM WHICH ADDRESS REGISTRED IN ABOVE VODAFONE SIM CARD. I WAITING FOR YOUR REPLY.
THANK YOU,
REGARDS,
KUMAR
Kindly Disconnect my postpaid connection
Number 9765408469 ASAP.
Thanks & regards.
Titty Thomas
your custmer care service is not good.
your custmer care service is not a fast & helpful
Hi Charan,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/8VS4q and we’d be happy to help.
Regards,
Vodafone Customer Care.
Vodafone is scrap. The above link says only 300 characters limit and no special charactter. How can anyone write an email without any special character.
Hi Raju,
We believe that you have been contacted by our Customer care team and hope that your concern regarding DND service has been clarified. Do e-mail us at vodafonecare.kar@vodafone.com for any further queries. We’d be happy to help.
Regards,
Vodafone Customer Care.
Hi Satinder,
We believe that you have been contacted by our Customer care team and hope that your concern regarding advance rental plan has been addressed. Do e-mail us at vodafonecare.del@vodafone.com for any further queries. We’d be happy to help.
Regards,
Vodafone Customer Care.
Respected Sir/Madam.
I am having a plot at Amlapara,Purulia(W.B).I want to put a tower of your company at that plot.So,please provide me the address and phone no of the person to be contacted.
Hi Sarvesh,
We believe that you have been contacted by our Customer care team and hope that your concern regarding receiving call details has been clarified. Do e-mail us at vodafonecare.raj@vodafone.com for any further queries. We’d be happy to help.
Regards,
Vodafone Customer Care.
Hi Datta,
We believe that you have been contacted by our Customer care team and hope that your concern regarding connections has been addressed. Do e-mail us at vodafonecare.kol@vodafone.com for any further queries. We’d be happy to help.
Regards,
Vodafone Customer Care.
Customer service? What customer service? I was charged Rs.300 for international call that should not have exceeded Rs. 50. Tried to call customer care but gave up after the 6th attempt. Just today I had a problem with the Vodafone Wrold Calling Card. All I can get is recorded messages giving me a myriad of options…minus one where you can speak to a human being. Really helpful. “Happy to Help”. More like, “Happy to give you the run-around, advertise every money-making scheme we can think of, and avoid being of any assistance”.
Thanks a lot Vodafone. Look forward to changing providers
Hi Glyn,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/hWIUx and we’d be happy to help.
Regards,
Vodafone Customer Care.
sir
i want a mini store on mukkam(calicut,kerala,india)please give me details on satrt mini store
regards
fasal
Dear Sir
I,P.Vidyadhar is Prepaid Coustmer for your net work services,I requested your Caller tune’s Dept to acvtivate the devotional song of Bharat Ratna M.S.Subba Lakshmi’s Bajagovindam set as caller Tune which is avaible with your net work and requested through SMS of 19 times on 23/01/2010&24/01/2010,but the service provider is set some other caller tune not as per my choice and which is not a devotinal and for this I losed an amount of Rs.65/-.If the setrvice provider gives the choice not for my wish.Secondly I have Prescribed for Missed call Information also,but the service provider is sending a massage when the miss call was taken place you are sending a message from 5303 and advising to send a SMS due to this again Iam lossing money and Iam un able to get the proper Information.
Thirdly,After we subscribing the Caller Tune also there is no use,for exp:If some calls my Mobile Number,Instead of the caller tune the service provider it is not providing the caller tune immediatly,and the service provider is making publicity to the other party(Person who Called me ) stating that,If you like this caller tune please subcribe Our service.Due to this firstly the duration of the caller tune duration is become very short .
Therefore,please advise me in this matter.
Regards
P.Vidyadhar
9537225644
Hi Jasbir,
We believe that you have been contacted by our Customer care team and hope that your concern regarding transfer of ownership has been clarified. Do e-mail us at vodafonecare.pun@vodafone.com for any further queries. We’d be happy to help.
Regards,
Vodafone Customer Care.
Hi Chy,
We believe that you have been contacted by our Customer care team and hope that you are informed about the procedure to collect the prepaid bill details for your number 9986471166. Do e-mail us at vodafonecare.kar@vodafone.com for any further queries. We’d be happy to help.
Regards,
Vodafone Customer Care.
Hi Soumyadip,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/E5FPx and we’d be happy to help.
Regards,
Vodafone Customer Care.
Hi Gowda,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/mr2bi and we’d be happy to help.
Regards,
Vodafone Customer Care.
Hi Arun,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/HTyKu and we’d be happy to help.
Regards,
Vodafone Customer Care.
vodafone online recharge service ie very very useless…..talktime did not come while payment was done by netbanking……
Improve the service or close down the company …no need to provide the poor service…..
Kindly Disconnect my postpaid connection
Number 9920772894
wrongly debit 217.5 credit as be not given
Thanks & regards.
Dinesh Sanghavi
Kindly Disconnect my postpaid connection
Number 9820580727
wrongly debit 217.5 credit as be not given
Thanks & regards.
Dinesh Sanghavi
Sir/Madam,
Please help us as early as possible. My wife is using the Vodafone sevice for the last 2 year. Last 8 to 10 month she is using bonus card to get the benefit of 60 paise calling by rechrging Rs.39/- but onence the bonus card validiy expired it start deducting 1 rupee perday automatically, which we dont want. (this situation happens many times ).We sent masg. to vodafone to disconnect the service but still it gose on deductiong the Rupee 1/ day.
Otherwise i would like to shift the service of VOdafone to other service like IDEA,BSNL etc.
Mb. No. is 9765971318 – Praful Haldankar
Hepl in this situation will be appriciated.
Regads,
sir i have many space intalling vodafone tower in moga(punjab) on 95nh ludhiana highway road if u r interested contact-09814905614
Hi Hariharan,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/brvfO and we’d be happy to help.
Regards,
Vodafone Customer Care.
Hi Pradeep,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/wkSFO and we’d be happy to help.
Regards,
Vodafone Customer Care.
Hi Chandan,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/oQkpN and we’d be happy to help.
Regards,
Vodafone Customer Care.
Hi Betageri,
With respect to your request, the postpaid number 9916185962 has been cancelled effective 25/11/2009. Do e-mail us at vodafonecare.kar@vodafone.com for any further queries. We’d be happy to help.
Regards,
Vodafone Customer Care.
Hi Manish,
We believe that you have been contacted by our Customer care team and hope that all your concerns have been addressed. Do e-mail us at vodafonecare.mum@vodafone.com for any further queries. We’d be happy to help.
Regards,
Vodafone Customer Care.
Hi Himanshu,
We believe that you have been contacted by our Customer care team and hope that your concern regarding balance deduction has been addressed. Do e-mail us at vodafonecare.pun@vodafone.com for any further queries. We’d be happy to help.
Regards,
Vodafone Customer Care.
Hi Thomas,
As per your request, our CS team has taken the request for permanent cancellation of your number 9765408469. Do e-mail us at vodafonecare.mah@vodafone.com for any further queries. We’d be happy to help.
Regards,
Vodafone Customer Care.
Hi Suresh,
We believe that you have been contacted by our Customer care team and hope that you are informed about the procedure of making payment using My Vodafone. Do e-mail us at vodafonecare.guj@vodafone.com for any further queries. We’d be happy to help.
Regards,
Vodafone Customer Care.
Hi Subhash,
We believe that you have been contacted by our Customer care team and hope that your concern regarding deduction in balance has been addressed. Do e-mail us at vodafonecare.pun@vodafone.com for any further queries. We’d be happy to help.
Regards,
Vodafone Customer Care.
Today i have recharged Rs/150,i received the message but when i made a call my account balance were 0 and i tried to call from vodafone to vodafone but the call was not made neither my validety extend.Then i tried to talk with the customercare but there was no response of my call my mobile no is 9796102970
Hi Rohit,
We were unable to contact you on the number provided by you. However we would like to inform you that a balance of Rs.30/- was deducted from your account towards the subscription of ‘alert CKT’ (cricket). Nevertheless, you would be happy to know that a balance of Rs.30/- has already been credited to your account on 27/12/2009. Do e-mail us at vodafonecare.upw@vodafone.com for any further queries. We would be happy to help.
Regards,
Vodafone Customer Care.
what a worse service provider -Vodaphone:I have a vodaphone prepaid connection with per second billing. i recharge it with a 2 top ups, one is for free sms and another was for voda to voda free calling. In the morning my balance was Rs 23.88,I sent few messages to my friends and make few calls as well but that was on vodaphone nos.So my balance should not decrease but in the night when i checked my balance it showed Rs 10.88..How come they can charge me for nothing where i have a a free sms topup and voda to voda free calls…And when i called their customer service they replied me that we don’t hv any information in our system and call us back after 24 hrs.Again when i called them again i got the same answer from them..WHAT A FUCK…..I am gonna sue them now…
what a worse service provider -Vodaphone:I have a vodaphone prepaid connection with per second billing. i recharge it with a 2 top ups, one is for free sms and another was for voda to voda free calling. In the morning my balance was Rs 23.88,I sent few messages to my friends and make few calls as well but that was on vodaphone nos.So my balance should not decrease but in the night when i checked my balance it showed Rs 10.88..How come they can charge me for nothing where i have a a free sms topup and voda to voda free calls…And when i called their customer service they replied me that we don’t hv any information in our system and call us back after 24 hrs.Again when i called them again i got the same answer from them…I am gonna sue them now…
my no is 9999860176,kundraa@in.com
I HAVE NUMBER 9888165838 IN VANCOUVER CANADA I DONT NO KOY CHALTA NAHE I WANT MY NO IS WORKING IN CANADA MY NO IS NOT WORKING I CANOT DO ANY THING PLS CHEK MY NO LET ME NO THANKS
Hi Vidyadhar,
We believe that you have been contacted by our Customer care team and hope that your concerns regarding Caller tune charges & MCI service have been addressed. Do e-mail us at vodafonecare.guj@vodafone.com for any further queries. We’d be happy to help.
Regards,
Vodafone Customer Care.
Hi Dinesh,
Please e-mail us at vodafonecare.mum@vodafone.com in case we can do something to get you back with Vodafone. We would be happy to help.
Regards,
Vodafone Customer Care.
Hi Dinesh,
Please e-mail us at vodafonecare.mum@vodafone.com in case we can do something to get you back with Vodafone. We would be happy to help.
Regards,
Mumbai Vodafone Customer Care.
Sir i have lost my cell phone on 22nd feb 2010 and i have tried many things that i know to get it back but there is no response the cell phones model No. is N-81 IMEI no is 356994019866585 please check that is this IMEI No. working with any of the Vodafone connections or not
please help
thanks.
Very Frustrated and Fraud Company:-VODAPHONE
Today 28 Feb’2010,
In the morning My balance was Rs51 and some paisa. I sent few Text messages and I made few calls as well but that was on Vodaphone nos.I had a recharge of 199 and 35 to make vodaphone to vodaphone calls free and for free sms. So my balance should not be deducted. Around 1:30 or 2:00pm I noticed that my balance is Rs42.934. So, I called Cust Care but didn’t go through, I tried several time but was facing same issue then, I called Cust.Care No from my friends phone and when I talk to the agent he told me that i have sent 4 sms to STD nos. and that’s y they deduct my balance 1.50/sms and for more information you need to call us back as I don’t have your full info and that will be updated in another 4hrs or so. But actually I sent only 2 STD SMS not 4,and according to them they should deduct only Rs 3 instead of Rs 9.43. When I asked the agent that y I can’t make calls from my no. to Cust. care no. then he told me that your account was blocked to make toll free no. 111 but I am activating it and it will be alright in 4hrs. and when after 4 hrs I try to make call to Cust. care no. this time my call go through and when I asked the agent that this was the case and let me know why you deduct the Rs 9.43 instead of deducting only Rs3.00 he said that I can’t access your records because your account is not updated and I can see your record till 19th Feb 201 when you recharge your account with Rs 50.00 then How come the previous agent told me that you have sent 4 STD Sms and that why they deduct the amount and this time the agent disconnect the call.
Now when I try to call them again I noticed that again they have blocked my account to call Cust. Care No. I don’t know what kind of services they are offering to their customers and how this company is earning. I have decided to take appropriate actions against the company now if they’ll not give me the credit back in my account.
My Phone is 9999860176
Very Frustrated and Fraud Company:-VODAPHONE
Today 28 Feb’2010,
In the morning My balance was Rs51 and some paisa. I sent few Text messages and I made few calls as well but that was on Vodaphone nos.I had a recharge of 199 and 35 to make vodaphone to vodaphone calls free and for free sms. So my balance should not be deducted. Around 1:30 or 2:00pm I noticed that my balance is Rs42.934. So, I called Cust Care but didn’t go through, I tried several time but was facing same issue then, I called Cust.Care No from my friends phone and when I talk to the agent he told me that i have sent 4 sms to STD nos. and that’s y they deduct my balance 1.50/sms and for more information you need to call us back as I don’t have your full info and that will be updated in another 4hrs or so. But actually I sent only 2 STD SMS not 4,and according to them they should deduct only Rs 3 instead of Rs 9.43. When I asked the agent that y I can’t make calls from my no. to Cust. care no. then he told me that your account was blocked to make toll free no. 111 but I am activating it and it will be alright in 4hrs. and when after 4 hrs I try to make call to Cust. care no. this time my call go through and when I asked the agent that this was the case and let me know why you deduct the Rs 9.43 instead of deducting only Rs3.00 he said that I can’t access your records because your account is not updated and I can see your record till 19th Feb 201 when you recharge your account with Rs 50.00 then How come the previous agent told me that you have sent 4 STD Sms and that why they deduct the amount and this time the agent disconnect the call.
Now when I try to call them again I noticed that again they have blocked my account to call Cust. Care No. I don’t know what kind of services they are offering to their customers and how this company is earning. I have decided to take appropriate actions against the company now if they’ll not give me the credit back in my account.
My Phone is 9999860176
Thats how “They are Happy to help”
After making calls when I get the balance message , along with the balance message it has shown ” recharge with 202 and get 404 Local & STD talktime for 30 days”.
After receiveing this message I had recharged my moblie in few minutes for Rs.202/- , but I got credit for only Re.1.22(One Rupee Twenty Two Paise Only).
Hi Praful,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yl7v7xa and we’d be happy to help.
Regards,
Maharastra Vodafone Customer Care.
Hi Ummer,
We believe you have been informed about the correct recharge benefits now. Enjoy the extended validity! Do e-mail us at vodafonecare.jk@vodafone.com for any further queries. We would be happy to help.
Regards,
JK Vodafone Customer Care.
sir,
Our customer care is very worst in Hyderabad region. I am in gachibowli area. I tried many times even nights. (111 & 9885098850) it was ringing and putting in waiting but after sometime (your employees without talking) automatically my call is disconnected. it has been happening for three months.
R. phalguna rao
Gachibowli,
Hyd-500046
Hi Phalguna,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yc2ke6m and we’d be happy to help.
Regards,
Vodafone Customer Care.
Hi Biju,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/y9n6mqm and we’d be happy to help.
Regards,
Vodafone Customer Care.
I am using vadafone number 9986674425 which is in the name of Sunil.
One month back customer care called me and told about the 52 pack and forced me to activate it.
After one month 52 pack got deactivated. When I called CC they informed me to go to a outlet and recharge for 52. It’s nonsense. Why I have to go to outlet and recharge every month when I am maintaining good balance. Why it can’t be deducted from my account?
I called CC and told them to deduct from my account. Ever after two day it was not done. I was fed up with the customer care and told them to cancel the request. Then I activated 49 pack. Money got deducted.
After one day again 52 got deducted and that plan was activated. Even after repeated reminders Customer care dint respond properly and told me to wait for 2 days for the refund of 52 rupees. They even told me that 49 pack will be activated once 52 is deactivated it dint happen.
Now I don’t have any pack and I m loosing 1 rupees for sms.
I am using vadafone from long time but recently customer care response is pathetic. I m trying connect to representative from yesterday and it is being redirected to main menu every time when I select 9.
navdeep kumar having a Vodafone Number { 96461-35411 } suffering from the services of vodafone , they stopped my outgoing calls for just 542.00 Rs Which Have Been paid On 5/3/2010 & Till 9/3/2010 9.30 am my out going calles Are Barred , even the
C. Care Number 111 is also barred , so what else I can say This Is One of the Worst Cellular Company As Per My Point Of View ,
As I Am Using 13 Nos Of Airtel From last Eight Years , As i Have Never seen any Error In the Services Of Airtel
If We Listen The Punch Line Of Vodafone
{ HAPPY TO HELP } IS Completely False .
Sir
Vodaphone (Prepaid )My Mobile No – 09839073926, And My Sim No – H-1 89911500028123821207,We Have Required PUK Code
Thanks
Amit Parmar
Iam vodafone customer for the last5 years with prepaid sim, with 9885009371 number,but the vodafone staff forcely made me to convert to post paid with so many promises and got executed the ECS mandate, but not executed by them and due to non payment of bill my connection is disconnected without information.This is the worst services giving by them and making the customers run away from it,
please post
pls. help me in my sim card blockage……it needs urgent puk code…i have an urgent call to do via cellphone
My vodafone number is 9962573991. Please cancel the account.
RESPECTED SIR/MAM,
I REALLY WANT TO KNOW THE SONG CODE OF TERE LIYE(FEMALE)FROM THE MOVIE PRINCE PLEASE LET ME KNOW ASAP.
THANKS & REGARDS
SUVIDHA
hi
my number is 9843799383 residing near to pondicherry . last sunday 21/3/10 at 10.30 am i call customer care they are not responding properly they are charging for customer care for 3minute for 50 p to 111 number which i have called , this is very reducible , even other consumer are not charging for customer care . if i ask they are saying it government order , but since today i have asked other customer like airtel , aircell , idea etc they are providing free to talk to the customer care
My lifetime mobile Number 9930505042-MUMBAI REGION is blocked because of not recharged since last 18 month. Kindly activate the same so that I can recharge it. Thanks
Mam my vodafone number is 9745848524 . I want to know
monthly rental of caller tunes
i need to activate skype on my mobile pls help me out
mine is a samsung mobile and airtel network
Dear Sir,
Previously I was a prepaid customer . At present I am a post paid customer . Now I want to disconnect my post paid connection and want to be a prepaid customer. My Vodafone No. 9836753026 .
So I request you kindly change my post paid connection in to prepaid connection . Thanking you , Your’s faithfully , Sachindra Nath Majumder.
Sir,
i had a vodafone/hutch number registered on the year 2005-2006, in the name of s prakash dora in jalna city (maharashtra)today on 18-04-2010, i lost my above mobile at kalyan bus stand (mumbai)on 11.10 p.m , so kindly cancell/reject the same numbers registration,
this is far your kindly information,
Dear Mr.Deepu,
We understand our customer care representative has contacted you with regard to Caller Tune query and this has been addressed.
Please do write to us at vodafonecare.ker@vodafone.com on any further queries and we will be happy to help.
Thank you and Regards,
Vodafone Customer Care, Kerala.
please block the number 9885244770 i lost my sim with phone.
please reply blocking to my mobile in kolkata 919874217766
Hope less service in chennai for Vodafone, I was dealing for corp sales they are hopeless.
Pathetically sluggish in response and service. If the service to corporates is so bad god save general service users.
i want to know if the number which belong to my employee is prepaid or postpaid…please help its very important…
i ajay singh add-rz 2969/33 tughlakabad extn ihav issue a adon conection bylive wire call center services pvt ltd H-1, c block community center naraina vihar new delhi i hav no required another no but they gav in emostionly and forcily and that time i purchased. but ihav no need of this number and ididn’t used this sim no 00064734800 but monthly bill is coming every month without using so please close this sim permantely.
i wnt all full no: detail incoming and outgoing this no: bcoz this no: someone chori so pls give all details 9592818393 its chndigrah no:
Hi,
I have a 2 vodafone numbers. One of then is 9884357701, i use it only for Official(Chennai) only. I have not used this number from November 2009 as i was out of station . The sim was in my locker. At the time i left i had More than rs 125 in it. As its a life long validity plan i came back and used it to my horror it say my balance is rs -3.5. When i called the customer care they Told me i activated Caller Tune in the month of December 2009 by attending a call. For god sake the Sim was not even in a mobile and my locker was locked for more than 6 months.They are not ready to take a complaint or to double check. Even the Customer Care rep was Rude. I was very happy with the service they provided until then. But now i am only waiting for the Number portability service to be activated by the Government . I will be Glad to Switch over to a better Service provider, I am stuck because i dont want to lose my number.
And also to my another number 9884358161 i am in Do not call list from past 2 years but i am still receiving call and marketing sms from both outsiders and Vodafone. I have been call customer care for part 4 months about it,They say it will stop. But nothing has been done.
Regards,
Mishan
I have want to stop flash message. My phone number 9586768225
I am using Vodafone number since 5 years but some time your Executive does unnecessary activate own service and does Deduct the money what is going up may i know!
iam using number since 5 years but calls was not allowed on incoming and out going calls but some problem was call barred on all calls pls retify the problem
my mob no 9885335230 this is andhra pradesh number
Hi,
I am using vodafone services from last 4-5 years and i have been paying more than 3 times of average ARPU all this while. When i needed another connection i preferred the same service provider over others, however there were plenty of choices available.
In the recent past i have experienced numerous problems wrt service, customer care, network etc and every time i was turing a blind eye towards them, but today’s experience has been one of the worst in last so many years and is forcing me to bring this to your notice.
My recent bill for 9873440937 has charges levied for Blackberry Prosumer Lite which i have never used and in fact when i realized months ago that such service is there in my device which i do not need, i immediately informed vodafone to deactivate the same, but i was informed by an executive that it is free and you need not to bother, even if you are using it, as this will be deactivated in couple of months time automatically.
Now when i asked to reverse these charges the executive denies completely with non-supportive behaviour. I condemn such behaviour and want to deactive the service immediately and i am not going to make any payment till the time it gets sorted out.
And guess what this is what was waiting for me.
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Date: Tue, 1 Jun 2010 19:43:37 +0530
Message-ID:
Subject: Problem with billing and non supporting behaviour of customer care
executive
From: naveen mishra
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Thanks
–
Handphone: +91-9999110937, 9873440937
Hi Mishan,
We believe our customer care team has contacted you regarding your concern about the Caller tune charges. Hope you are pleased with the resolution that we offered. We hope that your experience henceforth would be as pleasant at it was earlier and you would continue enjoying your Vodafone connection. Thank you for your continued patronage. Your feedback is very important to us and be assured that we would continue working on them to improve our services. Please feel free to write to us at vodafonecare.chn@vodafone.com for further queries and feedback’s. Happy to help!
Regards,
Vodafone Customer Care, Chennai.
ur customer care is pathetic….i guess u tame animals there….they dnt knw anything..i have a problem with my balancenad he was making such excuses…kindly check the details of my number 9780463297…and see who talked with me tday coz that person also called me from hisnprivate number…………..
hi,
Please see below the email trail depicting the harassment meted out to me by Vodafone Store & Customer Care for my prepaid-postpaid conversion for number 9820489304 (Mumbai), now dragging beyond 1 month. I am at a total loss how to deal with these people. Can someone here help?
Asif Shaikh
———————————————–
—————————————————-
From: asif72s@hotmail.com
To: sunny.panchal@vodafone.com
Subject: RE: Cell No. 9820489304 Death Certificate and SIM scan copies – Prepaid to Postpaid conversion not active yet.
Date: Mon, 7 Jun 2010 15:17:19 +0530
Sunny,
If one month is not sufficient for conversion from prepaid to postpaid, I fear to think how much time it will take.
Please tell me how to claim the refund of the Rs. 299 I paid at Vodafone store on 8th May 10.
Asif Shaikh
From: SUNNY.PANCHAL@vodafone.com
To: asif72s@hotmail.com
Date: Fri, 4 Jun 2010 13:51:20 +0530
Subject: RE: Cell No. 9820489304 Death Certificate and SIM scan copies – Prepaid to Postpaid conversion not active yet.
Give me some time I will check and revert
With regards
Sunny Panchal
Vodafone store Fort
From: Asif Shaikh [asif72s@hotmail.com]
Sent: Friday, June 04, 2010 1:20 PM
To: SUNNY PANCHAL (MUM-NE)
Subject: RE: Cell No. 9820489304 Death Certificate and SIM scan copies – Prepaid to Postpaid conversion not active yet.
Sunny, Is there an update on whether the process is in progress or blocked?
You see, we will complete a full month on 7th June on this seemingly simple prepaid-postpaid conversion request. (If you remember, I submitted the application to you on May 8th.)
Thanks,
Asif
9890927473
From: SUNNY.PANCHAL@vodafone.com
To: asif72s@hotmail.com
Date: Thu, 3 Jun 2010 12:30:41 +0530
Subject: RE: Cell No. 9820489304 Death Certificate and SIM scan copies – Prepaid to Postpaid conversion not active yet.
Sir I really apologies for these. I will check and do it as fast as possible
With regards
Sunny Panchal
Vodafone store Fort
From: Asif Shaikh [asif72s@hotmail.com]
Sent: Thursday, June 03, 2010 11:43 AM
To: SUNNY PANCHAL (MUM-NE)
Subject: RE: Cell No. 9820489304 Death Certificate and SIM scan copies – Prepaid to Postpaid conversion not active yet.
Thanks for looking into this, Sunny. Please let me know when things are cleared at your end and when the postpaid conversion will finally happen.
Thanks,
Asif
9890927473
From: SUNNY.PANCHAL@vodafone.com
To: asif72s@hotmail.com
Date: Thu, 3 Jun 2010 09:35:21 +0530
Subject: RE: Cell No. 9820489304 Death Certificate and SIM scan copies – Prepaid to Postpaid conversion not active yet.
Sorry for the incontinences. I will do as fast as possible
With regards
Sunny Panchal
Vodafone store Fort
From: Asif Shaikh [asif72s@hotmail.com]
Sent: Wednesday, June 02, 2010 10:21 PM
To: SUNNY PANCHAL (MUM-NE)
Subject: RE: Cell No. 9820489304 Death Certificate and SIM scan copies – Prepaid to Postpaid conversion not active yet.
Sunny,
Find attached scans of my Bank statement for April 10.
-Asif Shaikh
From: SUNNY.PANCHAL@vodafone.com
To: asif72s@hotmail.com
Date: Wed, 2 Jun 2010 18:39:55 +0530
Subject: RE: Cell No. 9820489304 Death Certificate and SIM scan copies – Prepaid to Postpaid conversion not active yet.
Pls sent me your bank account staement
With regards
Sunny Panchal
Vodafone store Fort
From: Asif Shaikh [asif72s@hotmail.com]
Sent: Wednesday, June 02, 2010 2:15 PM
To: Vodafonecare Mum (MUM-NE); SUNNY PANCHAL (MUM-NE); Parag shinde
Subject: RE: Cell No. 9820489304 Death Certificate and SIM scan copies – Prepaid to Postpaid conversion not active yet.
hi,
I was asked to go to the Vodafone store in Mumbai when I called up and talked to Mr. Selva from Vodafone Mumbai Customer Care yesterday night. I was informed that the credit check failed for my application. As I am in Pune and cannot go to Mumbai now, I am sending the documents hard copies along my friend to any nearest Vodafone store in Mumbai. Please be informed of the same.
And for a change, please care to reply to your customers emails in addition to sending a automated reply which does not help.
Thanks,
Asif Shaikh
9890927473
From: asif72s@hotmail.com
To: vodafonecare.mum@vodafone.com; sunny.panchal@vodafone.com
Subject: RE: Cell No. 9820489304 Death Certificate and SIM scan copies.
Date: Mon, 31 May 2010 16:48:28 +0530
hi Mr. Modi,
My postpaid number is still inactive despite your assurances. I was asked to furnish the bank statement – AFTER having submitted the 3 months payslips, which I did on 28th.
Today, when I called up your customer care, I was told to visit the Fort Vodafone store again! The reason I am dealing this via emails/telephone is because I am out of station and cannot visit Mumbai anytime soon.
Following is the list of documents I have submitted to Vodafone CustomerCare till now:
- Scan of the prepaid SIM of 9820489304
- Death certificate of Mr. K Abbas Shaikh, my father and original onwer of this number for almost 9 years.
- 3 months payslips pdf soft copy.
- Bank statement pdf soft copy for Month of April 10.
Xeroxes submitted by me at Vodafone Store on 8th May to Mr. Sunny Panchal
- PAN card copy
- Employee Photo ID
- Application signed for conversion of prepaid to postpaid
- Photographs (it was taken at Vodafone Store itself)
- Signed on Plan offer for Plan 399.
- Ration Card specifying my address.
- A verification was done at the address of Ration card by a Vodafone agent.
Now, I am being told by Vodafone customer care executive today, to visit Vodafone Fort store to sort out any issue.
I cannot visit the Vodafone store as I am not in Mumbai. Please let me know how I should proceed. If this conversion cannot be done, please let me know how I can get the refund of the amount paid to Vodafone on 8th May through Mr. Sunny Panchal.
Regards,
Asif Shaikh
9890927473
From: Vodafonecare.Mum@vodafone.com
To: asif72s@hotmail.com
Date: Fri, 28 May 2010 18:13:48 +0530
Subject: Cell No. 9820489304 Death Certificate and SIM scan copies.
cid:image001.jpg@01C8FED8.F3E0DBD0
Dear Mr. Shaikh,
Thank you for your email dated 25/05/10, regarding your Vodafone mobile number 9820489304.
Further to our telephonic conversation with Mr. Shaikh, we have clarified your concern mentioned in the below email.
In case you need further assistance, please do call or email us. We’ll do our best to help you.
Happy to help,
Jigish Modi
Vodafone Care
Contact numbers
Vodafone Care : 111 or +91-9820098200
Fax number : +91-22-66661200
E-mail : vodafonecare.mum@vodafone.com
Website : http://www.vodafone.in
http://www.vodafone.in/Vodafone/misc/Stationery/H2HFooterBanner.gif
From: Asif Shaikh [mailto:asif72s@hotmail.com]
Sent: Tuesday, May 25, 2010 4:01 PM
To: Vodafonecare Mum (MUM-NE); SUNNY PANCHAL (MUM-NE)
Subject: Comp….Cell No. 9820489304 Death Certificate and SIM scan copies.
Hi Vodafone CustomerCare,
As per our telecon with Mr. Shahbaz, I am resending the death certificate and prepaid sim scans. I already sent this to Sunny Panchal and I believe he would have forwarded this to the concerned departments.
Sunny, Could you reconfirm?
I am also attaching the salary slips which Mr. Shahbaz has asked me to send. I want to know why I was not asked to send the 3 months salary slips earlier.
Please acknowledge receipt and let me know when my postpaid connection will be activated. Please mention clearly if any other document is required to be submitted.
Asif Shaikh
9890927473
From: asif72s@hotmail.com
To: sunny.panchal@vodafone.com
Subject: FW: Cell No. 9820489304 Death Certificate and SIM scan copies.
Date: Thu, 13 May 2010 12:36:24 +0530
Sending it to correct email address this time.
From: asif72s@hotmail.com
To: sunny.panchal@vodafone.om
Subject: Cell No. 9820489304 Death Certificate and SIM scan copies.
Date: Thu, 13 May 2010 12:35:10 +0530
hi Sunny,
Please find attached the documents required by you for changing the cell number to my name
- Cause of death certificate
- Prepaid SIM card scan.
Please let me know if you require any other formalities. My postpaid connection is not activated yet.
Pls help me……i am not able to send messages …..when i send a ext message it says Service unavailable…..Pls help me out!! PLZZZZZ!!
Regards,
Bulbul
Vodafone is one of the third class service that i ever seen. They were sending msgs to show very good offers for their customers, and if anybody recharges by looking that offer, he/she will definately get disappointed, because they never provide that offer. Only making fool their customers. I dont understand still why they send these type of “bloody blunder” msgs their customers if they can not provide the servise…?
I want Disconnect my Vodafone no. 9874408899. Because I am un happy to your service. Your customer service executive dont know any thing I requsted him please tell me how could I acces my Billing with Email&Phishicaly. He told me you sent massage EPB& sent to 111. I ask him it is free of cost? He replied me no it is not chargable basis.
Than I acces it. after the month Co. charged Itemised bill charge. Pls disconnect my Mobile no.
Thanking You
Yours Faith Fully.
Som Nath Paul
Send latest gprs plans.
my no:9786684776
The Most iresponsible customer care , and executives placed dont know anything about their product or servies themself. EVERY TIME THEIR SYSTEM IS IN UPDATION, ever we call Sorry only Sorry, No perfect solution, i hanged up my self and left the Connection.. Hinid me bole to Insaa ghatiyaa company ki service kahi nahi dekhi..VL or VMC me kyaa farak hai pataa nahi access point badlo to Charges aate hai , though iam using net from vodafone only.. DO anY ONE is anwerable on this site,,, then please let me know
My sim card was damaged since it was an old card. I had requested a replacement sim card on their customer care who promised that it would be delivered within 24 hours. Well, guess what, I never received it even after a week and after placing 4 such requests. Finally I visited their Vodafone store in Vasant Vihar, they were so not Happy to help me. I somehow managed a sim from the store, and they assured that the sim would be activated in 4 hours and as usual it was a false assurance. I called up their customer services, god knows how many time, and each time I would receive the same pathetic assurance of 4 hours to sim activation. Now it has been close to 48 hours.
Vodafone is the most pathetic telecom service provider in the country. The customer care is the most unprofessional ones that I have ever come across in India, including the ones that man the counters at the Vodafone stores. They are so pathetic and a bunch of losers. Vodafone should be barred from providing any kind of telecom services in India for their unprofessional services. They have been very successful in maintaining their reputation for unprofessional services. They loot the consumers in the name of services, half the time you end up with poor connectivity and a spate of dropped calls for which the consumers are unlawfully charged. Their one liner catch line is “Happy to Help You”. Instead they should change it to “Happy to Torture You”
How to block another vodafone number…
sir i have aconection in my own name which i got transferred in my own name by paying rs551 dated 28/03/2006 i was regulary cusomer of vodafone but one day without my prior permission a person name rishab converted my mobile connection in his name by help of vodaphone employee
plese activate my connection in my own name which vodaphone has delebritly changed without my permission
vodafone is a big player at the field of telecom industry but at the same time they are fraud . they dont give value to their customers . 111 is helpline no of vodafone but whenever i call them , the network busy>>>>>> it really sucks . once upon a time , vodafone had a good impression regarding their
Dear Sirs,
I have Vodafone connection having no 9049513003.
I am working with Mahindra & Mahindra Ltd Igatpuri.
Since last 2-3 days it is observed that many times network is not available.
Today it is totally absent. In our organization there are more than 50 CUG.
It happens frequently,pl. find the immediate solution & contact me on my another no 9226362757.
Rgards
Manohar Bhagwat
9049513003,9226362757.
Hi Friends,
Please help,
I am using Vodafone prepaid sim card Unfortunately i deleted the Call history in my phone i want to retrieve them back please help how to retrieve the same in online.
Please do the needful.
Krishna
Rajashree Said,
August 11, 2010 @ 12:50 pm
my mobile no. 9920720040. it is prepaid. i want a list of calls made and call received and also GPRS date-wise details.
pls cancell all my alert sevices.im being charged rs.60 a month.pathetic customer service….extremely poor.it is very tough to even speak to a person..only some recorded thing is played all the time..bull shit.airtel used to be so good.really good customer service.my number is 9962492569.pls deactivate immediately!!
kindly please donot send useless quizes and unnecessary messages.please block them .i donnot need them.this is my request my no is 9811196664
Hi,
I have activated internet in my mobile and started browsing on it.
I was having balance 149Rs and I haven’t used much internet but my balance shows me -139.49Rs.
I really don’t understand how the bill got reduced to -minus.
Is it Joke or something.
Expect your fast response
my mobile no. 7567246272. it is prepaid. i want a list of calls made and call received.
i wana talk coustomour care person.
9888448104
my sim is blocked please activate, my no 9823096928
Respected sir/madam,
vodafone mobile no 9988601573 is blocked, i contact to local vodafone centre issue the new number after pay Rs.100/-
hi, i am vodafone customer. yesterday i had lost my phone and now when i am trying to call on my vosaphone no. it is getting switched off. i want you guys plz close my no. because i have some privet no. and i dont want anyone to use my no.
plz close this no.- +91-9811629674
Thanks
hello sir. i am rishabh . i made a complane through this site regarding to my vodafone no. to close that no., which i had lost yesterday but now i got it back. so plz cancel my request to close that no.
u can contact me on my no. +91-9971791907
sir,
i am vodafone customer. mai jab customer care ko call karti hu to own kaa number nahi la ga taa hai or kay hai jab b call karti hu 198 par to line busy hai .
fir mai complane ka sai karu aap bolo sir,
my no. 9769215839
plz,,,,,,
sir,
i am vodafone customer. mai jab customer care ko call karti hu to own kaa number nahi la ga taa hai or kay hai jab b call karti hu 198 par to line busy hai .
fir mai complane kai sai karu aap bolo sir,
my no. 9769215839
plz,,,,,,
i wana talk coustomour care person. -9769215839
I want to talk to customer care person-9836832103….i have tried my level best but cant get any number to contact anyone!
I tried to contact the customer care But it is always busy. If always it is busy then what is the use of call center service?
sir,
my name is manosi mandal and my vodafone mobile no is 9609922795 i want to know my incoming outgoing and sms call details in my number since 01/07/2010 to 15/09/2010.
so please sir send me details in my email id.
i have world calling card of rs25oo/-how can we know about my balanse my no is 09811294993
Ple Improve your Network
Hello,
I am using Vodofone from past 6+years. I noticed that vodofone issending falls bills from recent months. I am getting biills for ISD calls which I am not aware of and I am charged for all messages even though I am in “free message plan”.
It is really shame on the system vodofone using to generate bill or the way they are cheating their customer. Hope they look into this seriously and take actionaccordingly.
I am really wondering theway Vodofoneis cheating its customer in this competative market. There n number of service provider who provides best service in reasonable cost.
Regards,
Prathima
I have vodafone sim number 9761072672 but not coming any call tell us to voice the busy numberI face this problem from thee days please give solution what I do
Date: 23 Sept 2010
My number is 9582094040.
there is some unwanted service activated on my mobile which keeps on deducting 3 rs every day unnecessary.
I called three times..
1st time a women gave me wrong code to MSG on 144, which do not worked.
2nd time a man gave me another wrong code to message on 144 which also not worked.
3rd time, i asked the person to deactivate the service himself. He said it will be deactivated in 24 hrs. I received a message also saying that the service will be deactivated. This is third day from then and the service is still not deactivated and , still 3rs are getting deducted from my balance every day.
Now when i am trying to call to customer care using number 111, it is again and again directing me to unwanted options and even after selecting 119, its is returning to main menu and not directing to any customer care executive to talk to. I tried yesterday evening and today morning also.
This is clearly a trick to keep on deducting money from the balance.
Please act on this ASAP
i have a vodafone post paid connection. no is 9999599563, with a credit limit of 5000/- which i have been using for how many years even i don’t remember.
the reason i got a post paid is in case i am out of delhi i need not run into low balance problem or in case i make a part payment the rest can be paid next month.
even for a left over balance of 100 or 300 rupees they keep calling me day and night… even though i informed them that i am out of delhi and my office employee made more than 3/4 of the payment, rest i’ll make in the next bill, but they won’t listen.
then why the hell i am being a credit of 5000/- and why the hell should i use a post paid???
when ever i make an advance payment for the post paid they never call me, but for a small sum they have been calling me night and day on roaming…
who will pay for that???
I have a complain regarding the tariff plan as in i was given a plan of “zero rental” it worked for 1 month and suddenly the plan got changed. the customer care services are really very bad. they dont even know about the tariff plans properly,, and for this reason i had to visit the gallerly for more than 5 times
It becomes very difficult for a working person to visit the gallery again an again so it is a request please deactivate my postpaid connection from 1st october 2010 and my previous amount should be given as credit for the september.
thanking u and hopefully waiting for your positive reply.
my vodafone no is 9769302264. iwant to know my vodafone activation date and my prepaid number.
vodafone network is worest network in india customercare people not replayed pls i am suggest to all people plspls pls psl dont take vodafone network plsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplsplspls
compare your call rate with other connection provider
9534935950 this is the number if a criminal of bihar trace this number otherwise you can get the problem this number has no identity
one happy customer of Vodafone, using since 2006, although i use prepaid i never had serious issues with vodafone. Although i agree when compared with Hutch, vodafone needs to improve on certain conditions, as mentioned above. But i certainly will prefer vodafone over other network, except BSNL.
Thank you.
Would like to mention, GPRS is a bit costlier, needs to work on that, as i use GPRS on my mobile. Please work and think to reduce some what..
sir,
i have paid my bill ph no. 9764001494 but till date mobile not reactivated what is the problem pls convey me on my another number 9960182405
my postpaid mobile number cnacalsed 9884974901 and
my new prepaid mobile number 89392229269
sir,
i got a job alert message from BL -JOBS FROM 54701 to my number(9751101985) .The message content was Velai ready? Unga passport readya? Ungalakukanna offer saudi,UAE,Kuwait-la erunthu eppo unga mobile-la.54701 dial pannunga unagalukana job a choose pannunga. To know the details i just dialed to54701. It said to press 1 for tamil i did there was no response from the mobile but suddenly they have detected rupees 30(rupees thirty) from my balance.my balance was rupees 91.100 before reduction but now i have only rupees 61.100. they didn’t mention about any activation charges. when i complaint about it to the customer care they said its not possible to refund my amount.sir kindly go through my complaint and refund my rupees 30 in my
account balance.
Thank you
your services are not good, why because i cant call to the customer care at 111. and now u r asking me to resubmit the id proof ,this is not good.
hi
can u send me how to deactive caller tunes to my mail id or to my cell my
cell no is 9886752952
i want that from my account balance of nov.cut the balance of terif voucher Rs 999 from my bill of nov 16
so pls reply as soon as posible.my no.9838189275 .
I have been using vodafone sim but my office is in basement where only airtel sim works.I don`t want to change the service provider but for the time being i am at office i want that my phone should catch the airtel as the service provider.
Tell me the procedure for doing that and what are the charge.
I have tried it by changing the operator service in settings menu but when i choose airtel as desired network over there it says “NO NETWORK ACCESS”
Please reply as early as possible.
Hi, i have been using vodafone sim from last 2 months….
I got the itimised bill of november, by checking it…. I would like to see the content of messages sent.. or the messages which i have received…. is there any way…
Please help me out from this issue…
Please please tell me is there anyway to find out???
i am using the vodafone prepaid mobile card number 9167317587 as i have purchased before 6 months from the mobile shop but which plan has been given to me always has been deducted the balance whether i am not using or keeping the mobile switched off so i want to disconnect my line immediately as soon as possible.
Hi this is Subhamoy from kolkata(9874852472).I am having 2 Aircel numbers(8013570313,7278624966)respectively.I want to migrate to Vodafone family.The network and sevice is so poor in Aircel that i am frustated with the service.My balance in 7278624966 often gets deducted whenever i recharged,my DND service was activated but still it was been deducted due to unnecessary reasons.I hope that i will be not facing this problems when I migrate into the Vodafone family.I am very happy with the service that i am in getting in 9874852472.I expect much better in the future and i am sure of getting better service,thanks to Vodafone.
Dear Sir/Madam
I bought one 10 rs recharge voucher.When i scrach the card the no is hide.My Card SR:No:1558927824
pls recharge this card to my mobile no My no is 9626421582
thanks & regards
S.Ajitha
hai this venkatarama. using postpaid no.9966766966 , i want to know what is my bill traffic, i want know my call rates , morning i recieved a message regarding change of traffic. please do the need as early as possible.
Dear Sir/ Madam,
I have to say that my vodafone No. 9919015036 has been suspended from 18-2-2011. Number of complaints have been made at vodafone store ,Bank Road ,Gorakhpur regarding this problem but in vain . I request you to look into the matter and start this number as soon as possible. I shall be very grateful to you.
Thanking you,
Puneet Kumar
Mobile number :9919015936
Dear Sir/ Madam,
With heavy heart & grieved, I register my above complaint to your higher and competent authority aginst mis-managment and careless service of your store located at Bank Road, Gorakhpur. Sir, I Have submitted several times of my identity proof required by the local store managment but they do not care and hampered my mobile servicere requiring the repetitive documents again and again. Now I am very much harassed and mentally tortured. Sir, I hope this ongoing problem will be shortout very soon by your kind gesture, otherwise there will be no way except changing my netwerk operator by portaibility.
Thanking you,
Vinay Kumar Verma
Mobile number :9839718432
Dear Sir/ Madam,
I have to say that my vodafone No. 9919015036 has been suspended from 18-2-2011. Number of complaints have been made at vodafone store ,Bank Road ,Gorakhpur regarding this problem but in vain . I request you to look into the matter and start this number as soon as possible. I shall be very grateful to you.
Thanking you,
Puneet Kumar
Mobile number :9919015036
Respected Sir,
Please change my postpaid service to prepaid service urgently,my mobile no.is 9836777797.
An imediate action will be highly appreciated.
Regards,
Dear Vodafone,
I have applied for a New Vodafone post paid connection (LNT CUG125) Before 5 days And i paid deposited also But up to now i did not get the connection . What is the states of the connection ? why you are not attending the cal ? Do u fell this is the right way to deal with the customers ? The L&T Finance Company As tie-up with Vodafone ForCUG plan Then why you are delaying for the connection? I have submitted all my proofs also . so respond to this mail
Thanks & Regards,
Dharani prasad Chowdary.P
CUSTOMER SERVICE ON PHONE IS MORE OF A CUSTOMER PAIN. IT SEEMS TO BE DESIGNED IN A FASHION THAT THE CUSTOMERS SHOULD NEVER CONTACT AGAIN. THE MINIMUM TIME TAKEN IS 20-25 MINUTES, THE STAFF HAVE NO CLUE ABOUT YOUR QUIERIES AND KEEP YOU ON HOLD FOR MINUTES JUST TO CHECK OUT SIMPLE INFORMATION WHICH THEY SHOULD BE KNOWING. A SIMPLER OPTION WOULD BE TO UPLOAD THE INFORMATION ON YOUR WEBSITE, UNLESS THE INTENT IS TO MAKE MONEY WHEN YOUR CUSTOMERS CALL YOUR HELPLINE. ABSOLUTE LACK OF PROFESSIONALISM.
just now i recharged for Rupees 485, but in that it has mentioned you will be get credited 560 rupees.
But actually what has happened means only 439 Rupees has credited rest amount where it has gone
I need clear details about this, if this is the case then why they mentioned like that
respected sir ,
my mobile no 9899044393 sir i request you please if iam going out of india my no is always on in any network
thanking you
im from haryana and m trying to customer care on 111 from last 35 days but message” we can’t help at this moment” not connected to customer care. and 9813098130 is also not valid no of vodafone in haryana.vodafone postpiad enternet service is just ok but prepaid enternet service its more thn (BAKWAS). in prepaid service u can’t open a web. its a……………………………………….. worse network
HI Vodafone Customer care,
Please update the customer care number of Delhi. As the provided number 9811098110 not working and 111 toll free number will not connected with your representative to talk. I am fed-off with your services. Un-necessary sms of education institutes and real estate and other come to my mobile. Please update you customer care representative number so that i will directly call to you customer care.
Thanks,
CKD
hi sir
i wanna get the details of this no 09713060474 of jan ,feb, march. april month so can i get the getails in my id which i’ve gvn as soon as possible. plz sir its a rqst to u to do a fvr for me.
thanks
sir my name is mohit kumar my no is 8019263002.actually i want the prepaid connection for the same no. now it is my postpaid connection .i went to the vodafone stores in begumpet i told them to do it prepaid .but they are not still providing the prepaid connection . i am just paying the bill from 6 months. last i have paid the amount in the month of may of rs:-350.i got the bill of rs:-251. after paying the bill i told them to make it prepaid connection.they said it will take time.then they offer new plan of rs:-55.my plan is 199. i told to change the plan and make it rs55 plan.
Dear Vodafone Customer Care,
Sub: Addition charges Rs 2839.05 billed after activation of BB BIS LITE Unlimited@Rs.299
Mob 9966422000 (Bill no: 0054857315)
Please clarify me why I have been charged additional amount as above, where as BIS unlimited activated on time.
Mob +919966422000 (Bill no: 0054857315) –Sheet Attached
BB BIS LITE Unlimited@Rs.299 rental for the period of (08.01.11 to 07.02.11)
Excess billed amount 2880.80
Mob +9177???22000 (Bill no: 0054857315) – Sheet Attached
BlackBerry Prosumer Lite for the period of (10.01.11 to 01.02.11) @Rs.221.84 Rental
BlackBerry Prosumer Lite for the period of (02.02.11 to 05.02.11) @Rs. 38.58 Rental
Excess billed amount 458.25
Now where the charges have come from and why? I am fully disappointed with VODAFONE services. As I am using the BB services globally from last four years and I never receive such bill for BIS services and the same concern I have visited voda fone store 5 times with multiple mail requests but so for no action have taken.
How Vodafone can ignore in this way rather taking customers complaint, why we don’t get fulfillment to our request from Vodafone customer support
Request you to investigate the matter and wave out the charges un send me the revised bill. issue is pending from long time.
RGDS / Rizwan Habeeb
27-JULY-2011
I am Sashikant Sharma from Delhi,my No is-9711410143 ,m using vodafone since last one year but im not satisfied with network of voda,my office is in basement and it does not catch the network here,even network is not proper in metro train.
Could u pls install a booster in our office?As we r using approx 10 Vodafone Connection in our office.
Request you to pls update your services by which we can continue enjoying your hassles-free services.
Looking forward for your positive Response.
Regards
Shashikant sharma
9711410143
please try to outgoing call not connected service-problem
Dear sir/madam
Iam the postpaid cumtomer of vodafone.I want to change my vodafone number to some other customer because of poor coverage. I want to get my advance payment.How can i get my advance payment which i paied at the time of post paid connection.
Due to some personal issues,i dont want to use my Vodafone postpaid connections.please disconnect my 2 cug connections 9884611013 and 9884611014 asap ..
i have just 100 massage on my number,
my number is 9925251101..
i activate pack 102 plz requrd and gave me 200 massage……????
My vodafone prepaid no 9554335937 is inactive please activate it…