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Mobile India

Indian Telecom Guide with focus on Mobile Technology!

269 Comments »

1. asif iqbal motorwala Said,

   June 26, 2008 @ 1:58 pm

   plz improve your service & network

2. parveen sabharwal Said,

   June 27, 2008 @ 7:13 pm

   What a way to provide service to your valued customers?
   I am a prepaid subscriber of your company for the last two years and suddenly my connection has been put on hold. I am working as a senior manager with a nationalised bank and most of the callers are are customers and some most important private calls. I dont know the reason for this NON SENSE act on the part of some of your executives who have never bothered to act, I hope my grievance will be redressed immediately

   parveen 9953397698
   24 sector 15A Faridabad, Haryana 121001

3. Anjum Siddiqui Said,

   July 1, 2008 @ 8:28 pm

   Vodafone is one of the most pathetic service providers I have ever come across. I always thought Trump was the worst but after using both of them, Vodafone is miles ahead in worse-class service. I have been calling customer care 111 from my cell connection in the NCR region 9899991526 and the highly unproffessional customer care executives put me on hold for 45 minutes each time till I hang up after a great deal of frustration and now Im going for an Airtel corporate connection after much feedback from 6 of my colleagues who have also switched their loyalties from the most disloyal service provider (Vodafone) to Airtel, which is anytime better in terms of service and customer care. I really dont know how Vodafone is still existing in India. It should be given a Govt. Ban.

4. Sibaji Bose Said,

   July 6, 2008 @ 9:08 am

   I am a post paid customer of ur vodfafone connection since last few years. Surprisingly I noticed that the bill claimed on different occasions are more than what I used the service. Some of the column of the bills are actually not clear to me. I tried to contact the customer care section on different occassions, but failed. Actually the name CUSTOMER CARE should be changed to that of CUSTOMER HARRASSMENT. I am sending this mail with a hope to settle different quories at the earliest. I like to inform that my mobile No. is 98306 91031. THANK U.

5. Nasar Said,

   July 13, 2008 @ 9:10 pm

   my sim card is blocked please activate my sim card
   mob. 9048029601

6. vikas Said,

   July 14, 2008 @ 1:56 pm

   vodafone plzzzzz improve ur postpaid service.u send wrong bill with out doing any extra clas.u r wrong comiited with people…..seriously u have bad service

7. matak idris Said,

   July 15, 2008 @ 3:36 pm

   i have not serch my postpaid bill on ur web.if u have a posible pls send my bill by mail.my num.is 9927763591

8. V. Parameswar Said,

   July 16, 2008 @ 9:52 pm

   My Post paid connection is blocked. The services of post paid is not in proper way and preparation of billing is not good. I request u pl change my connection from post paid to pre paid again. My Phone No. 9885203229.

9. T.S. Kanakasabesan Said,

   July 20, 2008 @ 6:28 pm

   After much persuasion by vodafone call centre, I changed my pre-paid to post paid just last week. But I must say it was a cardinal mistake. I cannot make any ISD calls when I spoke to the customer care they ask me send a message and when I did, it is asking for some code!! some thing which was never given to me! Now if I want to get back to my prepaid there is no one who is able to given any correct information. It is a ridiculous situation absolutely appaling. This is customer service at its worst which is just simply frustrating. First they call you up persistently to change and then they are not there to clarify any query.

10. T.S. Kanakasabesan Said,

    July 20, 2008 @ 6:30 pm

    I only hope I can go back to my pre-paid where I can just simply make calls at will without any useless and absurd kind of restirctions.

11. manju Said,

    July 22, 2008 @ 9:33 am

    when ever we call vadafone care we get the reply try again later … please make us easy way to contact care center

12. sudhanshu Said,

    July 23, 2008 @ 4:14 am

    my simcard is block please activate my sim mob no.9984126609

13. sharwan singh sabharwal Said,

    July 23, 2008 @ 10:13 pm

    DEAR SIR
    Just now i received a message about a scheme for 50p for national sms. can i send sms to numbers like 52622. for which i m paying Rs 3. kindly send me the details. on what number can i talk to your executive. thanks

14. REBEL_82 Said,

    August 3, 2008 @ 1:30 pm

    I believe the netwaork is good ,but Customer service sucks,Especially the addon services like CALLER TUNES not everyone is intrested in that ..By pressing a star key U automatically copy it but people are not informed and people who does’nt need it have to pay Xtra ..If thats how VODAFONE is making business I pity on the Cheaters ..for eg. there will be more than 1000+ customers who by mistake or unknowingly activai=te the caller tune so 30.00Rs.x1000+ everyday thats too much forget about POST PAID thank god im a prepaid cx…In July Ihad a crisis situation ..and I Xplained the manager ALOK BAVISI ..also he agreed it’s his COMPANY’s Fault of not providing information on call ..as it is he wrongly informed me he is a manager ..he just a TL ..Why they dont treat customers seriously…after accepting there fault still they could’nt refund me….Ive lost a lot of money for services i dont use …and the lost faith in vodafone care employees will never recommend it to anyone not even my enemy ..I think if they lie on call they are coward..and M*****F***ers…especially Mr.ALOK…ha
    ……..Cheers

15. Abhinav Bajaj Said,

    August 6, 2008 @ 8:24 pm

    Why Incoming to my no is suddenly blocked though I have lifetime validity ? My no is 09049184856

16. sandeep kumar mk Said,

    August 9, 2008 @ 12:43 am

    my sim is blocked please activate, my no 9886963445

17. pukazh Said,

    August 12, 2008 @ 1:28 pm

    vodafone tamil nadu circle online payment was not working?

18. vsp Said,

    August 12, 2008 @ 2:10 pm

    my mobile no. 9833044646. it is prepaid. i want a list of calls made and call received.

19. MARISELVAM Said,

    August 12, 2008 @ 5:34 pm

    today iam recharce Rs150,.balance is nill.but vaillty is extend why,no vallity extend only recharce Rs150 full taketime. MY MOBLIE NUMBER IS 9786768867. IAM CALL CUSTOMER CARE NO RESPONCE. IMMTIATELY CALL. THANKYOU.

20. Bidisha Said,

    August 12, 2008 @ 8:25 pm

    Vodaphone Custoner Care SUCKKKKKSSSSSSSSSS…..Its awful… today I found out that they have blocked my connections though I have more than 300 Rs in my prepaid-account and its validity is till mid of october-08 and there is no way I can contact customer care….either it seems busy forever..or 111 goes to useless(at this point) options.

21. jaffer ahmed Said,

    August 14, 2008 @ 10:21 am

    I M USING DIS SERVICE FROM 6 YEARS FROM LAST 3 MONTHS I FACING MANY PROB’S FROM DIS SERVICE.COZ ON 9TH MY MSG WAS CHARGING 0.01.PS PER MSG TILL EVEVING 5.P.M. & LATER ITS WAS CHARGING 1 RS PER MSG, SO I HAVE GVN A COMPLT.COMPLT NO IS 781618038 BUT NO RES FROM BACK HAND.CALLED UP TO CUST CARE.AGENT WILL HAVE ABT MT QUERY & THY WILL PUT ME ON HOLD AGAIN NO RES.DIS IS A WAY TO TREAT CUSTOMERS.ON 9/08/08.BEFORE MR.KRISHNAMURTHY. SOME AGENT HAVE RECVD MY CALL I HAVE TOLD ABT MY PROB HE HAVE PUT ME ON HOLD FOR 30 MINS NO RES & HE DISCONNECTED THE LINE.NOW ME & MY FRIENDS PLANNING TO DISCUNNECT DIS SERVICE ONLY & GO FOR THE OTHER SERVICE.EACH FRIEND IS USING 3 CUNNECTION.MY NUM’S ARE.9739329282/9886891393/9886266310..NOW A DAYS IN CUST CARE AGENTS WONT GIVE EESPECT TO CUSTOMER ONLY..

22. depak r shah Said,

    August 16, 2008 @ 11:01 am

    I JUST WANT TO CHANGE MY OLD ADDRESS AND PUT A NEW ADDRESS.
    SO WILL U GIVE ANY SUGGESTION THAT HOW SHOULD I PUT A NEW ADRESS.MY MOBILE NUMBER IS___-9820477655 I M WAITING GOR UR REPLY AS SOON AS.

23. Mobile India Said,

    August 16, 2008 @ 11:10 am

    @ deepak r shah.
    Get to the nearest vodafone mini store with some proof of ur new address and ur current id proof(same as that in ur connection).

24. Upahar Chhetri Said,

    August 21, 2008 @ 3:51 pm

    Hi,

    I got a call from the Vodafone Customer Care Executive on 14th August saying that my credit limit of my postpaid connection had exceeded and was almost Rs 3400. Soon my outgoing was disconnected and I made a payment of Rs 2500 through mobile by my Credit Card and after that my outgoing was still inactive. After numerous calls I could not get my outgoing activated maybe 15th Aug and 16th being off for the Vodafone Executives. On 18th I got my outgoing activated and my billing date was on 20th August. Today being the 21st, I checked my bill online and to my astonishment there were numerous ISD calls from my number on 13th August which amounted to almost Rs 2500. It was on the same ISD number which was “43820******” which I don’t have any idea where the heck was that number from (maybe Austria). I had never made such calls to anywhere in the world and that also ISD call for almost 5 hours in one single day (i.e. 13th August) whereas on 13th I was in office the whole day and the mobile was with me too. I have lodged a complaint via email to Vodafone and even registered with the Vodafone Customer Care Executive and he said it would take 3 or 4 days to sort out. I don’t know what they are going to do about it and it is really frustrating if people are made to pay for unwanted calls made. I want them to check database as there is no way I would make almost 8 calls on same ISD number on one single day for Rs 2500. Or is it that someone can hack my number and call on behalf of my number.

25. ADARSH KUMAR SARNA Said,

    August 21, 2008 @ 5:02 pm

    REGRET TO INFORM THAT NO ACTION TAKEN REGARDING THE NETWORK INCNVENIENCES OF MOBILE 9811135196,971113596,981085292,9811761159
    CALL DROPING,SIGNAL PROBLEM ,MISED CALLS ARE REGULAR FEATURES OF VODAFNE .VODAFONE ONLY ADVERTIE READY TO HELP. BUT NO ACTION FOR THE AST SO MANY YEARS

26. preston Said,

    August 23, 2008 @ 6:28 pm

    my no 9916773017 there is no network and if i call to vodafone office there is no reply how can a sim b corrupt which is been kept aside

27. Pramod Said,

    August 27, 2008 @ 1:30 pm

    When I lost my mobile i sent two mails to vodafone customer service , first one is to chennai , second one to karnataka(my number is from karnataka vodafone ).Plese find my mail and two replys.Which one is correct?Please help me.Why this guys are this much irrespossible.This is too bad.

    My Mail:

    Hello,
    I am a vodafone prepaid customer and I had lost my moblle 2 days before.Today I got one duplicate sim with same number.But my important contact numbers lost with old sim. if I will get out going summary details of same number then it is very useful , because I have lost all my immportant contact numbers with mobile.
    so how can I get summary of “out going” call details? Is it possible to get the number list in Prepaid connection?

    Thanks in advance
    Pramod

    Reply from karnataka vodafone care:

    Dear Mr.Pramod,

    Thank you for your email dated 19/08/2008 about Call list for vodafone Prepaid connection.

    We regret to inform you that we will not be able to provide to details of out going calls in prepaid due system constraint.

    Note: Mention the Precise requisite in the subject line to help us prioritize your request.

    We hope we have been able to resolve the issue to your satisfaction. However, in case you need further assistance, do call or email us. We’ll do our best to help you.

    Happy to Help,
    Nancy
    Vodafone Care(Karnataka)
    ********************************************

    Reply from chennai vodafone care:

    Dear Mr. Pramod,

    Thank you for your e-mail dated 19/08/08 about your mobile number.

    We kindly request you to send SMS as ?BILL <> First three letters of the month to 144? (Toll free number)

    Please note that you will receive the call details for your mobile number within 03 days and Rs.49/-rental will be charged for every bill.

    Further you will be able to get the call details only for last three months.

    Please note that you have to maintain a minimum balance of Rs.60/- before sending the SMS,

    In case you need further assistance, please do call or email us. We’ll do our best to help you.

    Happy to help,

    Vodafone Care Chennai

28. rashmi Said,

    August 28, 2008 @ 11:42 am

    no out going service

29. rambabu barla Said,

    September 14, 2008 @ 1:38 pm

    Hello sir,
    please sent my vodafone bills from january to september
    my mobile no is 9985648006.
    my mail is krishna.ram0538@yahoo.in

30. Dr. Rahul Said,

    September 15, 2008 @ 11:56 pm

    Hi, I have 2 post paid connections in UP East. I also want take 2 more post paid connection at same area. Pls. Provide me available numbers. I want 9838102102 9838505505 like numbers. Pls contact me 09838101101 my number.
    Thanks.

31. PAWAN CHAUHAN Said,

    September 16, 2008 @ 11:19 am

    Hi i am a Vodafone Prepaid user,My vodafone no. is (9813871066). Now i want to get the detail of my Outgoing and Incoming calls for controlling my expenditures on mobile phones.
    so plz help me and send me the detaild procedure for getting detail of my calls.

    Thanking you,

32. unauthorized GPRS and Caller tune charge every month - India Mobile Forum Said,

    September 21, 2008 @ 11:49 am

    [...] unauthorized GPRS and Caller tune charge every month Contact vodafone nodal officers of Gujrat Circle. __________________ Iphone|Airtel|Vodafone|Reliance|Bsnl|Tata [...]

33. Rinku Jain Said,

    September 21, 2008 @ 3:53 pm

    most irresponsible service i have ever seen…i ve used airtel, spice, bsnl but vodafone is worst literally…even local networks are better den vodafone….vodafone will suffer its irresponsibility…customer care is worst just the logo is happy to help….

34. ck velmurughan Said,

    September 24, 2008 @ 3:48 pm

    From: CK, Velmurughan
    Sent: Wed 9/24/2008 3:22 PM
    To: amitabh1.singh@vodafone.com; shashi1menon@vodafone.com; amitabh.singh@vodafone.com; shashi.menon@vodafone.com; shashimenon@vodafone.com
    Subject: RE: Irresponsible customer service

    Amitabh / Shashi,

    WOULD LIKE TO APPRECIATE YOUR EFFECTIVE WAY OF MANAGING THE CUSTOMER SERVICE AND COURIER MANAGEMENT WITH VENDORS.

    FANTASTIC SERVICE BY YOUR CUSTOMER SERVICE TEAM AND NODAL OFFICERS.

    Am sorry to say that:

    Very Worst Response ever seen in the Service Industry!!.

    Regards,
    CK Velmurughan

    ——————————————————————————–
    From: CK, Velmurughan
    Sent: Tue 9/23/2008 5:22 PM
    To: amitabh1.singh@vodafone.com; shashi1menon@vodafone.com
    Subject: RE: Irresponsible customer service

    Is that company people are working or dead?

    Very Worst Response ever seen in the Service Industry!!.

    Regards,
    CK Velmurughan

    ——————————————————————————–
    From: CK, Velmurughan
    Sent: Tue 9/23/2008 3:01 PM
    To: amitabh1.singh@vodafone.com; shashi1menon@vodafone.com
    Subject: RE: Irresponsible customer service

    Reminder I

    Regards,
    CK Velmurughan

    ——————————————————————————–
    From: CK, Velmurughan
    Sent: Tue 9/23/2008 2:31 PM
    To: amitabh1.singh@vodafone.com; shashi1menon@vodafone.com
    Subject: RE: Irresponsible customer service

    Hello Nodal Officer,
    Yet to get reply from you. The TAT of two days are gone.

    Regards,
    CK Velmurughan

    ——————————————————————————–
    From: CK, Velmurughan
    Sent: Mon 9/22/2008 3:02 PM
    To: amitabh1.singh@vodafone.com; shashi1menon@vodafone.com
    Subject: RE: Irresponsible customer service

    Hi,
    Am fed up with your customer service and like to escalate this matter to higher people. Please send me the email id.

    Regards,
    CK Velmurughan

    ——————————————————————————–
    From: CK, Velmurughan
    Sent: Thu 9/18/2008 3:19 PM
    To: amitabh1.singh@vodafone.com; shashi1menon@vodafone.com
    Subject: Irresponsible customer service

    Hello Shashi / Amitabh,
    My mobile number is 9885115815.

    I have not received my mobile bill for this month even though I made the payment. Have spoke to your customer service n’ number of times. So many promised 48 hrs and 3 working days gone but still I have not received my original bill as of now. Irresponsible customer service with no commitment.

    I came to understand that from your team the bill was delivered on 2nd of this month to Mr.Ravi, but no one in the name of Ravi in our apartment. Would like to see the courier sheet to confirm the signature who received the bill at our premises.

    I had complained the same issue earlier in many times for non delivery of bills on time and once the signature of my wife was forged by your courier company. Want to see the courier delivery sheet.

    If this is the service level of yours, am requesting you dis connect my mobile and I can go to other vendors in the market.

    Regards,
    CK Velmurughan

35. meghnath bhattacharjee Said,

    October 1, 2008 @ 8:16 pm

    please disconnect my post paid vodafone no of 9836798728 as soon as sharp.

36. jyothishkumar Said,

    October 18, 2008 @ 5:30 am

    Hi,

    Please sent All the call details list for the month of september-2008
    Mob no:9946272621
    My mail id jyothish23@gmail.com

    Thank u

37. sridhar Said,

    October 19, 2008 @ 9:18 am

    useless but just creamy customer service. strongly advise not to buy service.

38. jyoti Said,

    November 1, 2008 @ 6:47 am

    i want to disconnect my postpaid No.9920292175, regarding the same i have called the customer service executive on 111. thrice i have logged on line complaint(No. 586494474 dated 23/10/08, 2nd complaint No 589228882 dated 26/10/08 & 3rd complaint No 592895000 dated 31/10/08) but still my no is not disconnected. after which i went to vodafone store(girgaum) with the letter, but the executive(Mukesh dattar) refused to take the letter. Now kindly disconnect my no 9920292175 & also take necessary action against your executive

39. GURMAIL SINGH Said,

    November 11, 2008 @ 2:13 pm

    Please DEactivate CALLER TONE on my mobile no.09772817276.

40. Gurmail Singh Said,

    November 11, 2008 @ 2:15 pm

    Please START DND on Mobile No.09772817276.

41. Chandra Said,

    November 19, 2008 @ 5:26 am

    The Vodafone customer care service is too worst. If we do any complaint just they accept and never respond on it, if we follow-up the complaint they will give same responds but the problem will not reslove and they will cut the call in middle. This is the experince I had with Vodafone customer care service (worst fellows)

42. Balasubramanian Said,

    November 25, 2008 @ 8:54 pm

    Please inform to me

    No monthly rental for post paid
    Free calls Hoe much
    Call charges per minitus Hutch to Hutch
    Hutch to other mobile
    Hutcu to Landline with in Tamilnadu
    Hutch to STD.

43. r r mallik Said,

    December 4, 2008 @ 12:26 pm

    my vodafone no is 09703746638 from hyderabad . ihave come to patna via delhi . till delhi my mobile was working but i was not able to make outgoing calls .however after coming to patna , bihar , it is totally stalled and there is no signal found where as i see big billboards and hoardings of vodafone all around can u please send me the solution to this problem its urgent .

44. Mohd Irfan Siddiqui Said,

    December 29, 2008 @ 7:09 pm

    Hi, Iam Mohd Irfan Siddiqui,
    Sorry but your way to provide service to your valued customers is not satisfied?
    I am a prepaid subscriber of your company for the last 5 years and suddenly my connection has been put on hold on 26 October 2008. one thing i remember u that i had recharged the life time validity card of Rs 495/-, on my mobile number 9885746143, I am running a mobile shop bussines and giving service to the customers and most of the calls which i recieve are of customers and some most important private calls. on october 26 i recieved a message as SIM REGISTRATION FAILED on my display, immediately i contacted customer care they stated that within 1-2 days they were going to solve the problem, but i wait for 15 days with same problem, and on 12th of November i came to know that the same number has been issued to one Shakeel of Hyderabad, how it is possible, as i recharged with lifetime on the same number, I dont know the reason for this NON SENSE act on the part of some of your executives who have never bothered to act, I hope my grievance will be redressed immediately. I am facing lot of inconviniance.

45. Mohd Irfan Siddiqui Said,

    January 2, 2009 @ 12:43 pm

    Hello Sir, I already submitted my complaint on December 29th, 2008 at 7:09 pm, regarding my number which was issued to one Shakeel of Hyderabad on Nov-12 2008, Once again i request you that my sim bearing no 9885746143 which was a life time recharged by me. And it is not possible to issue my lifetime number to another customer, I humbly request you to re issue me the same number as early as possible, presently iam using 9000014007, 9989498063 and 9848283003 please inform me on these numbers. Or else i will approach consumer forum or Honble court for my inconveyniance.
    Mohd Irfan Siddiqui.

46. N.Ramaswamy Said,

    January 8, 2009 @ 12:20 pm

    Sir,

    I had recharged my mobile No.9986635470 at Aryan Communications, No.133, B.Narayanappa Swamy Building, 1st Main Road, Yeswanthpur, Bangalore 560 022. Cell No.9844459551, 9342526966, 9449755511 for Rs.200 with free talktime. The dealer did not mention that this will be only for one month from the date of charging. Since my daughter is a student where the mobile cannot be used often and also since we are not doing any business, one month’s time is not sufficient. As a one time measure, period may be extended for two months.

    Thanking you,

    N.RAMASWAMY

47. rakesh chaudhary Said,

    January 19, 2009 @ 3:43 pm

    i want to vodafone number ID proof, number is 9719632122

48. Allwyn Fernandes Said,

    February 1, 2009 @ 11:53 pm

    Sir,
    I would like to recharge my prepaid card online, right now I’m in Saudi Arabia please advise.

    Regards,
    Allwyn

49. Allwyn Fernandes Said,

    February 1, 2009 @ 11:56 pm

    Sir,
    I would like to recharge my prepaid card online, right now I’m in Saudi Arabia please advise.
    My Mobile # 9619161840.

    Regards,
    Allwyn Fernandes

50. samar Said,

    February 2, 2009 @ 6:06 pm

    DEAR SIR,
    I AM SAMAR USING YOUR VODAFONE FROM PAST ONE YEAR,BUT I AM NOT SETISFIED WITH YOUR SERVICE,I AM NOT SATISFIED WITH MY BILL,THERE IS NEAR ABOUT RS250/- EXTRA BILL ADD IN MY BILL.WHEN I CALL TO YOUR CUSTOMER CARE THEY DONT LISTEN ME AND CUT THE PHONE, AND FOR THE PAST 5 MONTH I AM NOT GETTING MY BILL.SO PLEASE TAKE IMMEDIATE ACTION

51. ASHARAM Said,

    February 19, 2009 @ 2:39 pm

    Sir My SIM IS BLOCKED BY PUTTING wrong PUK code…
    sir help me plz can i get again that sim card by deleting error…plz send me help on +919024589349…this is reliance GSM no.messege on this noo..for help me…..
    HAPPY TO SEE YOU.

52. Senthil R Said,

    February 23, 2009 @ 1:33 pm

    Till now i have used 4 service providers. Among these Vodofone is the worst

53. Sudhir Said,

    February 24, 2009 @ 11:17 am

    Dear friends,
    Umesh Dodamani is working in Vodofone Bangalore his number is :9731303006.
    I want his company Address Please help me to finding his company address Because he left his home 1 year back only,
    his is not taking care of his family (two childrens (one girl 6 years old and one boy 4 years old) and wife home maker).

    We are register a Dover Harashment Case and Divi Act case from Mahila Mandal.
    he is not ready to attend court also so police is taken arrest warranty on his and his Mother and Elder Brother his is working as a School Teacher near Dharwad

    I REQUEST YOUR HIGHLY ESTEEMED OFFICE TO PLEASE LOOK INTO THE
    MATTER,AND REPLY ME BACK APPROPIATELY.

    REGARDS ,
    Sudhir.I
    sudhi.inamdar@yahoo.co.in
    9886625217

54. Sudhir Said,

    February 24, 2009 @ 11:18 am

    Dear friends,

    WORNG PERSON WORKING IN GOOD COMPANY PLEASE THROW HIM OUT…

    Umesh Dodamani is working in Vodofone Bangalore his number is :9731303006.
    I want his company Address Please help me to finding his company address Because he left his home 1 year back only,
    his is not taking care of his family (two childrens (one girl 6 years old and one boy 4 years old) and wife home maker).

    We are register a Dover Harashment Case and Divi Act case from Mahila Mandal.
    he is not ready to attend court also so police is taken arrest warranty on his and his Mother and Elder Brother his is working as a School Teacher near Dharwad

    I REQUEST YOUR HIGHLY ESTEEMED OFFICE TO PLEASE LOOK INTO THE
    MATTER,AND REPLY ME BACK APPROPIATELY.

    REGARDS ,
    Sudhir.I
    sudhi.inamdar@yahoo.co.in
    9886625217

55. Bhim Singh Said,

    March 4, 2009 @ 1:13 am

    Service of your vodafone store is very very poor.
    Your executive don’t know that how to behave with customers.
    They are very lazy in there work. Your one executive name Deepak in Ghaziabad(Delhi/NCR)vodafone store is very lazy and he also don’t that how to talk with customers.

    So please concentrate on it…

56. neelu gaur Said,

    March 4, 2009 @ 5:44 pm

    sir,
    i have a vodafone postpaid 9811816031 but my children incidently asked cust. care to close the account .
    i m extremely sorry for dat but i dont want to close my account . so please activate my account

57. D.S.Rao Said,

    March 5, 2009 @ 8:32 pm

    I have a post paid Vodafone number 9820038867. I have paid my bill through the drop box at Vodafone , Angan, Thakurvillage,Kandivilli(E), Mumbai-400101 on 24th Feb, 2009, and the due date was 25th Feb,2009.

    I get reular SMS’S regarding the 4 times before a shedule date of payment and 4-5 times after the payment is done as it doesnot cost the service operator.

    In this particular case, the cheque payment was realised on 24 th Feb,2009 through The Bank of Maharashtra, Bandra (e) branch and even yesterday i get an SMS reminding the payment. When i go to the Vodafone store where i dropped my cheque on 24th, they ask all my bio and they do not have any record of the cheques collected and they only tht they do see that the payment is not received.

    To day i get a phone from the landline of Vodafone asking the details of the cheque dropped etc.

    I would like to know why all this harassment after my payment made 10 days back and so far in the last 10 years i have not defaulted the payment any time

    with the best of best regards
    rao ds

58. vijay kapoor Said,

    March 7, 2009 @ 10:13 pm

    i want to surrender my no 9811132928 as it is my channel no
    i am going to change my channel. so i want to surrender my no to vodafone back
    thanks

59. vijay kapoor Said,

    March 7, 2009 @ 10:14 pm

    i work as a special journalist i want to surrender my no 9811132928 thanks

60. hashul Said,

    March 9, 2009 @ 1:46 pm

    i am a vodafone customer whose numbeer is 9953115922.i am having some problem with the connection.that is why i want to know the customer care centers in delhi to resolve my problem

61. Prakatheesvaran Said,

    March 11, 2009 @ 12:13 am

    I want **438 22644 & **430 50056 Postpaid Numbers. Please Give me Details

62. SANJAY KUMAR Said,

    March 13, 2009 @ 8:54 pm

    Kindly Disconnect my postpaid connection immidetly.

    Thanks & regards.

63. SANJAY KUMAR Said,

    March 13, 2009 @ 8:56 pm

    Kindly Disconnect my postpaid connection #-9811303868.
    immidetly.
    Thanks & regards.
    SANJAY KUMAR

64. anuranjan chakrabarty Said,

    March 14, 2009 @ 4:11 pm

    Please disconnect my postpaid vodafone connection *9874557896# immediately since I have lost the SIM card.Pl.arrange for a duplicate SIM quickly and contact at the E-mail.
    with regards,
    Anuranjan Chakrabarty
    14.03.2009
    16.10p.m.

65. Sk.Mottalib Said,

    March 17, 2009 @ 2:59 pm

    5/5/2008 Kindly Disconnect my postpaid connection 9874660305

66. seena shetty Said,

    March 20, 2009 @ 12:02 pm

    i am having a prom from last 3 months with my bill bec of this loosing my work so disconnect my line

67. Harishkumar kb Said,

    March 21, 2009 @ 12:42 pm

    We are Plastic export company in Goa. we required all detail of this no-9049776993 This number Owner continuous cheating us
    so Pl Help us to solve this problem,
    Regards
    Harishkumar
    0832-6690954/955

68. Sowmya Said,

    March 21, 2009 @ 9:26 pm

    I am sowmya and my aunt is a customer of vodafone and her mobile number is 9846022789, and she is using samsung handset . her mobile ask for puk code .. what is puk code to her number

69. udaya kumar Said,

    March 25, 2009 @ 9:50 pm

    I have a vadofone prepaid number 9884778809. I have made top up for Rs. 50 through online payment on 4th of March 2009. However the balance didn’t reflect in my mobile balance till now. I have contacted the vodafone executive regarding the issue. He told me that the balance would reflect within 7 working days either in my mobile balance or it would be credited to my bank account. But it wasn’t credited to neither of them even after 20 days.

70. rajneet kaur Said,

    March 26, 2009 @ 11:20 am

    my no 9646086781 and i am warking girl,my ph is switch off 9 to 7p.m but last night check bal -14/- and caller tune activated on my mobile.pls check status and dactivated caller tune. and return to my actual bal 32.95.

    Reply

71. anu Said,

    March 27, 2009 @ 3:07 pm

    plz improve your service & network

72. vijay kumar 9888556164 Said,

    March 27, 2009 @ 5:48 pm

    dear sir plz sent this month bill

73. Lokesh Kumar Sharma Said,

    March 30, 2009 @ 12:14 pm

    Hi Sir/Madam,

    My name is Lokesh Kumar Sharma and my cell no. is 9873282607. I am
    simply not satisfied with services provided by your technical back-end
    team. So here I want to register an official complaint against this
    department whoever concerns are responsible for same.

    Let me explain you my problems:-

    The whole matter starts from 19th March 09, I am using Motorola L9 set
    and I wanted to start MMS service on my cell phone, so first of all I
    tried myself to activate GPRS and MMS then I came to know GPRS already
    activated on my cell but when I want to activate MMS I received
    message “Update Required” so I called up for same problem and I got
    service registration no. “1617935254″ for same query and my problem
    should’ve resolve by Saturday 21-Mar-09. But I didn’t receive any call
    till Monday so I called up again at 111 customer care again regarding
    same problem but the customer care executive checked out the status of
    same request no. and it showed something like technical department
    called me up but my cell was unreachable. So I got another request id
    on 23-mar-09 that technical team will get back to me by 25-march-09.
    This time I got a call from a technical department, I told them whole
    problem and the technical person told me to select install from the
    message he will send to me just after this call. Same time I got a
    message “A connection setting will arrive shortly. Your PIN Code
    is1234. Select “install” to update the phone.”

    But here new problem occurred I got a message alert but no message was
    there, now one message icon 24*7 attached on the top of my cell but
    there was no message to select install or anything else. I called up
    111 customer care again and escalated the last problem and this new
    one too, now I got another request id and asked me to wait for next 2
    days for call from technical team. I waited till 29th march 09 but
    finally It was me only calling back for new request id like a stupid,
    anyways I had to call to customer care yesterday as this message alert
    on the top of my cell phone irritating me and asked the customer care
    executive status of my request id “1630689464” which provided to me on
    25th March- 09, the guy checked out same request and again answer was
    same Technical team called me up and my cell was unreachable.

    This time I decided to report one official complaint against your
    back-end technical team so guy showed me the way to go to nearest
    Vodafone store and report there he can’t do anything and again I got
    new 4th request id “1639304756”. Still I am not expecting any
    co-operation from your “Good for nothing technical back end team”.
    Your technical back-end team is not co-operating with me, my cell is
    working 24*7 and It never get switch off, there was no missed call
    from any unknown number so it proofs these peoples not working
    properly and just updating my request id’s without making any call
    back to me.

    Finally I want to resolve 3 issues now.

    1. I want MMS activation on my Motorola L9 set.
    2. The message alert appearing on my cell I want to remove that.
    3. The concern technical persons updating status of my request without
    doing anything, there should be some strict action against them. I
    guess this is the genuine request against faulty guys.

    I am hoping for co-operation from you guys now but if still nothing
    happens, I will take this matter to consumer court. I want all these
    problems resolved by 31st march 09 according to my last request id
    “1639304756”.

    Thanks and Best regards,
    Lokesh Kumar Sharma

74. kishan bisht Said,

    March 31, 2009 @ 6:53 pm

    I am krishna from Gautam Nagar Dsa
    vodafone services is good and i am happy take a vodafone connection

75. sarv esh kumar singh Said,

    April 1, 2009 @ 1:15 am

    Dear Manager
    Vodafone Grievance Department.
    I am a new customer of your extreme organization, I have just get a new post paid connection phone no+91 9918448555 in sultanput city under the life time post paid offer, on 26/03/2009 from your Vodafone shop, which was sold by Mr. Vijay with the commitment that the my bill cycle was from 1st to 30th of all month.
    He is also committed me that plz, send a message on 111 write PPC HR699 and get it changed in half rate plan on 30/03/2009, but after doing the same noting is changed. When I call at your very good and very know ledged call center on 30th night at 10 pm, one person is telling that your message is received and same has been changed on 31/03/2009 night after 12. When I call today night, some Mr. RAVI is picking the phone and he is telling that I have not received any request regarding this. After my requesting repeatedly, he is telling that yes, he is having my request but he is not going to processed it because my billing cycle is 16th to 15th.
    He is very match rudely telling that I cannot do any this kindly mark a mail to my boss and company for any resolution.
    Sir I am only 5-day-old customer with your renowned organization and get this type of treatment from organization and not only from one person from three persons.
    Kindly look into the matter and resolve it other wise I am bound to go in consumer forum as well as triy complaint cell.
    Thanking you
    SARVESH KUMAR SINGH
    9918448555
    9415382602

76. vikas sastiya Said,

    April 1, 2009 @ 5:23 pm

    hi, custmar care mera mo.number 963708xxxx hai aur us par aap missed call information active ho gayee hai use deactive kar digiye.thanks

77. KHAJI VEERAKUMAR Said,

    April 4, 2009 @ 2:36 pm

    i think better for customer service, when the service is in very near to the customer,this meaning is somebody when they were in roaming,if they kept sim password and forgoten,in that time if we provide a tollfree number for state wide ,its the better for to know the puk no’.this way 2 useful for customer and all so our vodafone company,ALL THE BEST TO MY VODAFONE.

78. P.LAKSHMANAN Said,

    April 6, 2009 @ 6:26 pm

    I the proprietor of BHARATH ASSOCIATES having an outlet under karthick marketing (sales man Mr.Ravi mobile number 9884472004)gave a complaint that painting work done for the shutter is not clear last week.Pls rectify the problem as soon as possible.Also having an issue that distributor took back return stocks like
    Ring tone cards 20 rs*6 nos
    Recharge cards 500 rs*4 nos
    tamilnadu rcv pack 249 rs*1 no
    starter packs 224 rs * 2 nos
    starter packs 199 rs * 4 nos
    sim rejected 49 rs * 3 nos
    total amt approximately around 3000 rs
    Date of return stocks 12.08.2008 to sales man shankar # 9884111833
    pls take an immediate action on our claim i.e, the returned stocks and painting work

    Thanking you

    Contact number – 9841600849
    Vodafone recharge # 9884477807

79. praveen Said,

    April 7, 2009 @ 4:56 am

    Hello my phone number is 998204xxxx. Please provide me the call details

80. Bhupendra Jani Said,

    April 9, 2009 @ 3:44 am

    I have prepaid card in Gujarat, Mobile no. 9825195371.I have on line recharge voucher of Rs.551/Amount is debited from my S.B. A/C of HDFC Bank.Gondal under referance MHDF 9048910709 billdesk. and so far there is no credit on my prepaid mobile A/C. I am at present in New Zealand and from there I have send request on line recahrge. could please credit as earliear as possible so I can use phone on roaming

81. Nejam loshkor Said,

    April 9, 2009 @ 6:39 pm

    Sir,i nejam loshkor,my mobile number is 9836531270.The number had been closed by The person dishari raha even Then on this number,some call conferens,all these items had been closed from 1months ago at that time i request you to take some action against dishari raha,and my contact number is 9748657709 thank you sir

82. .Nejam loshkor Said,

    April 9, 2009 @ 6:44 pm

    Dear dipanwita pal ray nodalofficer,i nejam loshkor,my mobile number is 9836531270.The number had been closed by The person dishari raha even Then on this number,some call conferens,all these items had been closed from 1months ago at that time i request you to take some action against dishari raha,and my contact number is 9748657709 thank you

83. ..Nejam loshkor Said,

    April 9, 2009 @ 6:48 pm

    Dear sridhar rao appellate,i nejam loshkor,my mobile number is 9836531270.The number had been closed by The person dishari raha even Then on this number,some call conferens,all these items had been closed from 1months ago at that time i request you to take some action against dishari raha,and my contact number is 9748657709 thank you sir

84. RAGHU DESHPANDE Said,

    April 9, 2009 @ 7:40 pm

    I AM IN UNITED STATES OF AMERICA. NOT IN BANGALORE AND NOT IN INDIA.
    I HAVE A BILL TO PAY.
    PLEASE GIVE ME THE POSTAL ADDRESS IN BANGALORE SO THAT I CAN MAIL THE CHEQUE FROM U.S.A.
    THIS IS THE 5TH E-MAIL TO GET THE MAILING ADDRESS.
    HOPE THIS TIME I CAN GET THE BAMGALORE CHECK MAILING ADDRESS.
    THANKYOU

85. RAGHU DESHPANDE Said,

    April 9, 2009 @ 7:40 pm

    THANKS AGAIN

86. Debtosh bose Said,

    April 10, 2009 @ 10:36 pm

    NO ONE THERE TO LISTEN CUSTOMERS IN “CUSTOMER CARE”. I HAVE NOT HEARD ANY WORD OR ACTION FROM THEIR END. BELOW ARE THE MAILS, ALL ONE-WAY, FROM ME ONLY, NO ACTION OR REPLY FROM THEM.

    From: debtoshbose01@yahoo.co.in
    Subject: Connection # 9830550852
    To: sunilkumar.singh@vodafone.com
    Date: Wednesday, 8 April, 2009, 4:19 PM

    Dear Mr. Singh,

    Please refer my discussion with you over telephone dated 30th. March,where I had mentioned that I never heard from Vodafone even after lodging complaint. Unhelpful response from your Salt Lake City Center unit caused all these problems. Please see my letter below which was sent earlier to your customer care also.

    It is to be noted that it was promised by you that the prefix statement will be withdrawn to make my call comfortable. It was also informed that I have paid a cheque (Standard Chartered bank, 19, N.S.Road Branch No : 012790 dated 30.03.2009, Amt. Rs 5881 /-)

    and dropped it at the same City Center Vodafone unit on 30th. March.

    I don’t know why no action whatsoever and whenever are made from Vodafone.

    Sincerely,

    DEBTOSH BOSE

    9830550852

    CC to : Customer Care.

    Copy of my last letter

    Dear Mr. Singh,

    I had written to your customer care more than two weeks back about couple of things regarding my bills and specially the ISD bill.

    Actually when I got the ISD service connected from your Salt Lake , City Center office, I was not told the rates, even I had insisted. Perhaps the executive was not aware about this.

    However when I was in Switzerland , I got SMS from Vodafone to deposit Rs 5000. I instructed my kolkata office and deposited the amount forthwith.

    When I was back at Kolkata via USA I received a bill ( Rs 13000 plus) which I felt very high.

    I written to your customer care only to know the details of last bills ( last three months) only to check with my last records. This is yet to reach my hands yet.

    Please send me the same thru this email account. I must take action soon.

    I had an impression that my outgoing calls are barred. As such I stopped calling through my cell. However Ms Arpita has clarified that the prefix message is not for barring rather a regular statement from the system itself. I like to thank her for her customer attitude.

    Hope to hear from you.

    Sincerely,

    Debtosh Bose

    9830550852

87. purnachandra rao Said,

    April 12, 2009 @ 12:51 pm

    sir ,

    i had complained that my messeges are not delivering to one friend but still i am getting the delivery report is this the way you service to ur customers. i had given the complaint three times . this is my mobile no. 9966993320.
    my friend mobile number is 9912333163. please solve the problem as soon as possible.so that i will be thankful to you.i had a good impression on your network but service is not up to mark.

88. amritpal Said,

    April 25, 2009 @ 8:14 pm

    sir my mobile no. 9780163726 it is prepaid. i want a list of calls dialled and call received january to april.thanks

89. azharuddin Said,

    April 30, 2009 @ 7:32 pm

    i would like to know the details of this number please forward me the details
    9885070509

90. Arshad Said,

    May 5, 2009 @ 11:30 am

    vadafon like a ray we can talk anywere just quickly.
    vadafone have master network.

91. suresh Said,

    May 5, 2009 @ 8:17 pm

    hi

92. Rajpal Rawal Said,

    May 6, 2009 @ 2:07 am

    Hi I switched from prepaid to postpaid (9899085013). Everymonth I’m being billed Rs99 for indiajava99 and when I got no answer from the customer service I typed indiajava99 and surprisingly I was told it was an unsecure site n again I was trapped into it n managed to come out somehow. To hell with Vodafone! We don get any option to talk to someone many a time sply in the night. I curse this co from the bottom of my heart. Rajpal Rawal working with Convergys for Orange(UK) 9899085013

93. Karan Said,

    May 7, 2009 @ 12:14 pm

    I am using vodafone number 09988005706 from last 7 yrs.i do huge of usage from it and vodafone had given me TALK INVITATION plan and commited 10 paisa call rates but now i have received a message of increased call rates.i am using 4 other numbers also with same plan and same call rates 10 paisa.so please take my request at higher notice otherwise disconnect it…
    THANK YOU.
    REGARDS,
    KARAN

94. parul Said,

    May 18, 2009 @ 10:26 am

    Please sent All the call details list for the month of April and May 2009. I ma in some Problem
    Mob no:9711078245

95. vishnu Said,

    May 24, 2009 @ 12:08 pm

    I am prepaid customer of vodafone connection. I want the details from Feb 09 to till May about the incoming & outgoing call details. My Vodafone predpaid card no is 9916210563.

96. Sharma Said,

    May 24, 2009 @ 12:33 pm

    Hi,

    Its with utter disaapointment that i am writing this comment. i have taken a VODAFONE connection 1 month back and my sim has got deactivated 4 times!!!!! But i am sure my bill will show me the usage for 30 days. this is utterly ridiculous. I went to the vodafone store also to submit the documents but they said nothing is required. still after that, twice the service got disconnected and when i spoke to the customer care they say i need to resubmit the documents.Hello!!! i mean do you guys think that we dont have any work other than visitibg the Vodafone stores?????

    please stop irrtating the customer and try to help him out.
    i will suggest somethng,in case of such problems, please send some one to the house of the customer to collect the details.

    lets see how much time and botheration is required again to get my sim activated.

    Vodafone Guys please mprove your services!!!

97. Rakesh Kumar Said,

    May 27, 2009 @ 1:44 pm

    I am very unhappy for u r service because your costomer care service is not given a proper information to me…..
    without my permission you are activated caller tune on my number 9780769816.

    It is humble request to you pls. deactivate my caller tune & replace my money, u will be charged at my number……

    other vise i m taking a serious action against the company..

    It is request & warning to u……..

98. devinder jit singh Said,

    May 28, 2009 @ 10:59 pm

    My mobile no. is 9811315061.
    I received an SMS on 23/05/09 that the ECS clearing for the vodaphone bill due this month was rejected by the bank, and as a result, the services would be discontinued.Being a practicing doctor, asd more so as I was just leaving the station (Noida), I requested that the matter be held till my return. It was with great difficulty & much pleading that this was agreed to by your customer care exec.though I could not fathom as to why the ECS request was turned down & I had sufficient funds available.I was informed very curtly indeed to contact my bankers for the details which either the exec did not have or would not divulge despite my repeated requests.
    On my return, I contacted my bankers : PNB Sector 18 noida, and was horrified to learn that your establishment had given a wrong account number & hence the ecs request was not accepted. I immediately got in touch with youe exec at 111, and informed her about the details & also gave my account no so that a fresh ecs request could be forwarded. Despite requesting to speak to the supervisor I was put on hold for about 5 mts with no contact & then i terminated the conversation This call was around 1400 hrs.
    At 1938 hrs the same evening, I again called up 111 to confirm wheather the matter had been rectified, but to my amazement learnt that nothing had been done! On contacting the supervisor Vikas Kumar I was informed that nothing could be done & that I would have to proceed to the Vodafone shop to have the matter rectified. Perhaps the most vile & horrific experiance in customer care & marketing that I have ever had is at your vodafone shop in sector 18 Noida & I abhor to get there & wait & wait for eternity to get rectified a problem created by u. I wish to make it explicitly clear that because of a goof up at your end (which not only do u not wish to accept or even apologise for & flatly refuse to rectify) I have been threatened with discontinuation of services & to proceed to your shop to get the matters sorted out !! Is this your level of customer care and approach to a problem created by you or have u become so high handed as to harass one who has been your customer over the last eight yrs or so for no fault of his ?
    I do clearly state that I will not proceed in this heat to your centre : the onus is on you & you had better get the matters rectified. If in case this is not done I will have no option but to take recourse with a legal option.
    Yours etc,
    Dr. (Lt Col) DJ Singh.

99. devinder jit singh Said,

    May 28, 2009 @ 11:03 pm

    My mobile no. is 9811315061.
    I received an SMS on 23/05/09 that the ECS clearing for the vodaphone bill due this month was rejected by the bank, and as a result, the services would be discontinued.Being a practicing doctor, asd more so as I was just leaving the station (Noida), I requested that the matter be held till my return. It was with great difficulty & much pleading that this was agreed to by your customer care exec.though I could not fathom as to why the ECS request was turned down & I had sufficient funds available.I was informed very curtly indeed to contact my bankers for the details which either the exec did not have or would not divulge despite my repeated requests.
    On my return, I contacted my bankers : PNB Sector 18 noida, and was horrified to learn that your establishment had given a wrong account number & hence the ecs request was not accepted. I immediately got in touch with youe exec at 111, and informed her about the details & also gave my account no so that a fresh ecs request could be forwarded. Despite requesting to speak to the supervisor I was put on hold for about 5 mts with no contact & then i terminated the conversation This call was around 1400 hrs.on 28/05/09.
    At 1938 hrs the same evening, I again called up 111 to confirm wheather the matter had been rectified, but to my amazement learnt that nothing had been done! On contacting the supervisor Vikas Kumar I was informed that nothing could be done & that I would have to proceed to the Vodafone shop to have the matter rectified. Perhaps the most vile & horrific experiance in customer care & marketing that I have ever had is at your vodafone shop in sector 18 Noida & I abhor to get there & wait & wait for eternity to get rectified a problem created by u. I wish to make it explicitly clear that because of a goof up at your end (which not only do u not wish to accept or even apologise for & flatly refuse to rectify) I have been threatened with discontinuation of services & to proceed to your shop to get the matters sorted out !! Is this your level of customer care and approach to a problem created by you or have u become so high handed as to harass one who has been your customer over the last eight yrs or so for no fault of his ?
    I do clearly state that I will not proceed in this heat to your centre : the onus is on you & you had better get the matters rectified. If in case this is not done I will have no option but to take recourse with a legal option.
    Yours etc,
    Dr. (Lt Col) DJ Singh.

100. MANOJ CHAUDHARY Said,

     June 3, 2009 @ 9:35 am

     HI……….

     My mobil no. is 9711094923
     I suggested to STD sms packs & STD call rates .

     and full talktime sand in my email id.
     manojhimsikha143@gmail.com

101. VIKAS JAIN Said,

     June 3, 2009 @ 7:04 pm

     Sir,
     I am apply a new connection on last 2 days,But me number is not activated. My no. is 9646075540.

102. Anurag Kumar Said,

     June 7, 2009 @ 12:26 pm

     My mobile bill is erratic this month. Bill No. 0080490494 bill date 28/5/09. No Live download made but the bill is showing Rs 724 against it. Kindly Rectify.

103. Malcolm Marshal Said,

     June 7, 2009 @ 2:28 pm

     How to deactivate cool beauty tips in vodafone prepaid.

104. mukesh maurya Said,

     June 12, 2009 @ 5:26 pm

     pls. my vodafone bill send to my home earlier

105. swati verma Said,

     June 18, 2009 @ 9:33 pm

     my mobile number is not working as i enter some pin code and know my mobile need puk number from where should i found it
     can u pls help me

106. hemangi abhay attavar Said,

     June 19, 2009 @ 2:50 pm

     please disconnect my mobile no 9820479529 as sooon as posible, for contact my another no is 9819625181.

107. ruchi agarwal Said,

     June 23, 2009 @ 3:05 pm

     hi my mobile no is 9839705196
     i want my post paid phone to be converted in prepaid n i want a sms card for std sms plz help me as earlier as possible
     thanks
     ruchi

108. GAGAN SAINI Said,

     June 24, 2009 @ 11:18 am

     I was gone to Vodafone outlet to change this plan with same number in my name but executive at outlet Delhi Road has told me to lodge the request through my brother at Vodafone outlet situated at Guru Dwara Road, Gurgaon. I did same but when my brother went there with same request they said to him that pls come with your brother i.e., me. Now I suppose they are only making us fool and wasting our time as well by changing arguments and oral statement. It is not possible for both of us to go there simultaneously.

     At that stage, meanwhile I received a bill from Vodafone that showing Billing Value of Rs. 598 approx as per Rs.299/- PM rental plan that is earlier denied to avail by me while I was informed by you that only Rs. 209/- is payable and due as on 26.05.2009 that was already deposited by me on your request and assurance of changing plan having same number.

     Now I think Vodafone and you “Matrix” have no interest in customer’s requirement and have interest only in making money.

     Further, You are requested to advice me what to do while I’m not agree to pay more than Rs. 300/- that is my liability but extra 300 is not my liability and added to my bill only due to negligency of outlets executives who conveyed different arguments and wasted my time that caused of increase my bill to an extra month. Otherwise I have no option excepting to leave this number and Vodaphone as well.

109. Arjun Singh Said,

     June 24, 2009 @ 2:53 pm

     Dear Sir/Madam,

     I Have Paid My Mobile Bill, But Still My Outgoing Not Active In My Number. I Piad On Date : 24/06/2009 Time: 11.14.06, I will Try So Many Times In 111 But There We not Get Any Respones.
     I Request To You Take Some Higlhy Action on It.

     Thakns & Regards

     Arjun

110. Anil Kumar Said,

     June 24, 2009 @ 2:56 pm

     Dear Sir/Madam

     I Have Number 9649922000 And I Have Paid A Bill On DT: 24/06/2009 Time: 11.14.06.Tansaction I.D is KGPR-1-200906241 But Still My Outgoing Not Active And There Is No Respone ON Number on 111 & 9828098280.

     So Please It’s Request To You Please Take Some Higly Action On It.

     Thanks & Best Regards

     Arjun

111. AMUTHAN Said,

     June 25, 2009 @ 9:26 pm

     Dear Sir/Madam,
     I lost my mob. on 25 june 2009 morning my mob. no. 9052343475 post paid connection please block the sim and i want new connection with same number i have Tried So Many Times In 111 But There We not Get Any Respones. i will contact vodafone shop 27 june 2009 at mehdipatnam hyderabad to get new sim with same number (9052343475)

     Regards

     AMUTHAN

112. dr treveli Said,

     June 25, 2009 @ 11:44 pm

     hello my experience with vodofone is horrible.

     i lost my dad on 20th of june.
     i didnt go out as people were coming to meet me .

     suddenly on 24th of june comes two messages saying that hello you just spoke to some girls
     i forgot their names .they asked me how is their response in their office.
     again today 25th of june there comes a message
     saying that as per your requirement we have chnaged your tarriff plan.
     i phoned to customer care of vodofone, the response says sir you had been to our office in kolhapur today and you were there in sangli vodofone office yesterday.

     i narrated the whole story even then the customer care person says that i have to go to their vodofone office in person and enquire and he told me that he cant help to me.
     this is very embarassing.
     i request authorities of vodofone to look into the matter.
     even after my phone also they are not lifting the phone.
     i am feeling sorry for VODOFONE dealings

     dr m.e.treveli
     sangli
     maharashtra

113. mustafa Said,

     June 30, 2009 @ 7:29 pm

     hai this is mustafa here,i applied for postpaid last one and half month back still not activate.i complient to customer care they telling contact executive who collected moneny.but i contect that person he is telling your address proof is not mathing so is not posible to connect.then i told,its ok give me my money Rs 400 back.but now hes not picking my phone.my no is 9986455591 & that executive no is 9886998723 his name is subbu.

     please do some thing eigher transfer my sim prepaid to postpaid or give me my moneny back

     thanks
     Mustafa
     9986455591.

114. sa Said,

     July 3, 2009 @ 11:55 pm

115. saa Said,

     July 3, 2009 @ 11:57 pm

116. PRAKASH Said,

     July 4, 2009 @ 3:33 pm

     ho to conver the prepaid to postpaid my sim what plance available

117. Gaurav.K.Panchal Said,

     July 6, 2009 @ 7:29 pm

     Dear sir,

     Pleas provide me my detail bill of month of june my mobile no is 9879523464 and my fathers 9978916735 this both sim is changed my boath mobile has lost so i want detail bill of last month for boath no.
     Thank you
     yours faithfully

118. ramesh Said,

     July 7, 2009 @ 3:26 pm

     can any one plz tel me customr care num . i am from andhrapradesh ….

119. vinod gupta & associates Said,

     July 8, 2009 @ 2:58 pm

     I want to know the detail information of my bill having number 9999880713. I went to your vodafone office at peeragarhi having request number 1841719788. But they didnot take any action towards this and ask me to go to your web site .
     Actually i took my vodafone no. to roaming area for last two three months so naturally i use my no. as minimum as possible.At the end of june when the bill came,it was Rs 3009.81 out of which RS 2141.55 were only of the messages that were not sent by me.
     So I want to complaint against these charges.
     plz. check my bill again and give me the correct amount to be paid according to the no. used.

120. Ajithakumar Said,

     July 10, 2009 @ 4:29 pm

     Sir, I am a postpaid customer of yours, my No is 9711796590 and another No 9818489388. I already arraged for the easy payment of bills directly from by bank. I went to Bihar & Nepal border on 17 Apr 2009. From 18th to 19th May I did not receive your service. On return from Bihar on 18th May 2009, I consulted ur customer care executive, they advised me to go to a near by vodafone agency and I went to the agency at Vasant Vihar on 20th May 2009 at 1530hrs & there I met Ms Sweta at Counter No 7, I told her about by problem. She told me that her executive is busy and wait for two hours. I waited about two and half hours she again called me to talk to Ms gAYATRI, SHE WAS ATTENDING AT COUNTER NO 6. She simply told me that she cannot help me. if the service didnot provided ther may be some reason and no other executive is ther to consult. Is ther wasn’t an executive why Ms Sweta unnecessarily told me to wait so long.

     2.You are requested to look into this matter that why your network didinot provide between Apr 18 to may 19 and why your executives like sweta are harrassing customers without any reason.

     3. I want to complaint against these charges.
     plz. check my bill again and give me the correct amount to be paid according to the no. used.

121. Ajithakumar Said,

     July 10, 2009 @ 4:36 pm

     Sir, I am a postpaid customer of yours, my No is 9711796590 and another No 9818489388. I already arraged for the easy payment of bills directly from by bank. I went to Bihar & Nepal border on 17 Apr 2009. From 18th to 19th May I did not receive your service. On return from Bihar on 18th May 2009, I consulted ur customer care executive, they advised me to go to a near by vodafone agency and I went to the agency at Vasant Vihar on 20th May 2009 at 1530hrs & there I met Ms Sweta at Counter No 7, I told her about by problem. She told me that her executive is busy and wait for two hours. I waited about two and half hours she again called me to talk to Ms gAYATRI, SHE WAS ATTENDING AT COUNTER NO 6. She simply told me that she cannot help me. if the service didnot provided ther may be some reason and no other executive is ther to consult. Is ther wasn’t an executive why Ms Sweta unnecessarily told me to wait so long.

     2.You are requested to look into this matter that why your network didinot provide between Apr 18 to may 19 and why your executives like sweta are harrassing customers without any reason.

     3. You are futher requested to treat this as my complaint against Ms Sweta and Mr Raman Makhija (one of your executive whose Mob No is 9953535359, he didinot give me full information regarding the plan offered only misguided to accept the plan, as whatever he told me that was not included in the plan talk to all 499.

     4.

122. Ajithakumar Said,

     July 10, 2009 @ 4:39 pm

     Hope that you will do the needful and pay some attention for the customers and issue suitable instructions to all concerned for not harrasing the customers

123. Colonel K.S.Yadava (Retd) Said,

     July 14, 2009 @ 11:30 am

     my son is working in Congo, hence i want to switch over to vodafone. please let me know the following:-
     – the best policy i should subscribe for the conversation is going to be once/twice a day( pers talk NOT buiseness talk.
     – do we get BROADBAND internet connection with the package or have to take it seperately.
     – what all facilities do you provide which BSNL doesnot provide-i am a BSNL loyalist because they offer the best facilities to senior citizen (like me) who are limited users of mobile& internet connection.
     -why should i switch over to your company-please convince me with all these NOT so pleasent feedbacks

124. ankit kalhan Said,

     July 14, 2009 @ 4:35 pm

     respected sir/mam
     i recharged my number with rc50. then i got rupees 46 in my phone.i registered for sms pack of Rs 5 but i dont get my messange pack. then i call to 111 but they hold my phone and then disconnect my phone. then they start cutting my balance from phone. they start chat service and callertune. i neither said to them for that nor i send any message to them. they make my balance -20 RS . THEN after 5days i rechare my phone with RS 20 after 1 day they again subtract my balance with some services .and now my balance is RS -1.i dont use any services. the name of ur employ is nitin,ajay . but there are two more but i forget their names .my number is 9646188924. i want my balance back..
     yours faithful
     ankit

125. MANOJKUMAR JAISWAL Said,

     July 22, 2009 @ 6:03 pm

     R/SIR,
     I AM STRIVING SINCE LAST THREE DAYS FOR THE VODAFONE CONNECTIVITY JUST DUE TO WANT OF DETAILED BILLING ADDRESS.THE SAME HAS BEEN PROVIDED BUT IN VEIN. I HAVE REPEATEDLY CALLED THE CONCERNED BUT FUTILE. STILL THE PROBLEM IS UNRESOLVED. STILL I M HOPEFULL.
     IT IS VERY VERY PITY TO SAY THAT SUCH A BRANDED COMPANY IS HAVING SUCH A POOR CUSTOMER SERVICE. I NEVER EXPECTED SUCH CARELESSNESS IN ATTENDING THE GRIEVANCES OF THE CUSTOMERS.

126. Rashi Saxena Said,

     July 24, 2009 @ 3:29 pm

     I have just migrated from Vodafone postpaid to Vodafone prepaid. The customer care helpline no. 111 has become unresponsive since then. There are some problems I am facing with my new account and there is no body to answer the calls. All I get is an I.V.R. repetition that doesn’t even have an option to connect me to a representative.

     This was not the case with Postpaid. There was an option to talk to customer care person and I always used to get some one on the line. However, since the migration, I have realized that the prepaid customers are of no value to this company of frauds.

     A company I can no longer trust, aka Vodafone, is HAPPY TO HELP. Sure it is!

127. AMIT CHAUHAN Said,

     July 24, 2009 @ 4:31 pm

     I am using ur service 4m last 2 years and as per ur company executives I am ur valueable customer ,butI would like to draw ur attention toward misbehaving of one of ur executive Mr.Irfan….I want you to go through the matter ,so that this wont happen with any of ur customer.

128. prashob Said,

     July 26, 2009 @ 10:22 pm

     This is on Vodafone customer care, how rudely they respond to the calls. caller has made a call on customer care to enquire about the dedicated balance and guy at customer care center was no knowledge about it and he started shouting and started raising the voice and started abusing.
     Is the way a customer care must behave to a customer.
     Why then so much branding is required in ads for such brand like vodafone. First thing is behaviour from customer care,
     Let it start from customer, Customer has to be happy first try to do it

129. mohanbhai r. patel Said,

     July 27, 2009 @ 5:25 pm

     i reqest,i don’t recive my bill at my home. my mobil number is 9825731511

130. keerthana Said,

     July 29, 2009 @ 2:57 pm

     sir,vodafone service is not good in andhrapradesh,customers phone calls are not received,your vodafone service is very very very BAD SO WE CHANGED TO AIRTEL…….

131. keerthana Said,

     July 29, 2009 @ 2:59 pm

     YOUR WORST VODAFONE SERVICE……..WITH CUSTOMERS

132. poonam Said,

     August 2, 2009 @ 7:02 pm

     Sir i want to know my outgoing and incoming calls detail via E-mail or any other method.
     Please help me,
     I shall be very thankful to u for this great help bec’z ineeds this very much.

     I want to know detail for my Vodafone Prepaid No. 9982852515
     From date-01/01/2009 to 30/04/2009

     Thanks,

133. A. K. Barua Said,

     August 4, 2009 @ 12:30 pm

     Sir/Madam,
     Iam very extremly sorry to say that, Your customer care nos which is published/displayed No.9811098110 and toll free no.111 I have been trying since last two days that is 3rd of August to till dates, I could not contact above mentioned numbers to talk to your executives persons. due to when ever I dial no, same thing is repeating and repeating answering machine. no way to talk your department. Lastly I contact Tata yellow pages they given me some nos. 26384077/ 26384159 this nos is ringing but nobody picket up. now tell me what to do , I m help less. Thehrefore, my humble request u to after receiving my e mail pls contact me this no.9958536426 pls. treat most urgent.

134. Arish Prakash Said,

     August 7, 2009 @ 5:49 pm

     Hello!

     Resp/Sir/Madam,
     Myself Arish Prakash. Qtr. No. 1/62/4, Type III, Estate Ministry of Defence, Ordnance Factory, Ambajhari, Nagpur: 440021. (M) +919764464805. (R) 07104:221351 / 07104:237845-49 (Extn) 3800.

     Iam your old customer. My vodafone cell number is 9764464805. Actually, my customer care number is not working from your side, since one month over till now. Because I was calling to customer care but the problem is from your side, your executives are attending the calls, but they are not talking to the customer, I have tried 3/4 times but forth time they have answerd. They have told due to network problem they didn’t here any voice, that’s why the problem came to you sir. sorry for the inconvience. In the mean while when I was trying second day I can’t able to contact to customer care, because in one day if we are calling three times you are disconnecting the 111 service.

     So, therefore I request you to start my 111 customer care, immediately, so that I can contact to you, if I am getting any problem.

     I kindly request you, to do this needful as soon as possible.

     Thanking You,

     ‘Regards,
     “ARISH PRAKASH”.
     Contact No.: +919764464805
     E-Mail ID: – arish_raymondsindia@rediffmail.com / arishprakash15@gmail.com

135. vennila Said,

     August 8, 2009 @ 1:15 pm

     sir i recharge in my phone in sms card in does not recharge in my phone why
     my phone no;9962238918

136. mohammed aslam jour Said,

     August 9, 2009 @ 9:07 pm

     pichle kai barson se main aap ka grahak hun july 09 month ka biil jis me maine mms use nahi kyi hai phir bhi bill aaya hai coustmer care per bhi complent kiya hai koi jawab nahi mila pls mms ka refund waps kijiye.mera mobile no.9820206786.mujhe ummed hai mujhe refund mil jayega, thanking you.

137. sultan Said,

     August 16, 2009 @ 10:17 am

     bakwas connection

138. king Said,

     August 18, 2009 @ 3:41 pm

     how much bill u had given to me 4,000 u had given to me i want a detailson my e mail id wright know i will give u only 2,000 u dont give me a deatils u give me right now .This is my Bill number .0000598631072009

139. king Said,

     August 18, 2009 @ 3:44 pm

     how much bill u had given to me 4,000 u had given to me i want a detailson my e mail id wright know i will give u only 2,000 u dont give me a deatils u give me right now .This is my Bill number .0000598631072009
     mmmmmmmmmmmmmmmmmmmmmmmmmyEmail id.kingjani82@yahoo.in

     my

140. Jitendar Kumar Said,

     August 19, 2009 @ 9:39 am

     Sir,
     I am your customer no-9811523655,Jitendar Kumar, address-B-2/64,Bhagya vihar,Mubrakpurdabas.delhi
     would it be possible to send us MOBILE PROOF CERTIFICATE immediately.
     thank you
     Jitendar Kumar

141. Gregory Reginald Dsouza Said,

     August 20, 2009 @ 8:36 pm

     I am been vodafone customer since two and half yearMy mobile no-9986075491. Recently i have changed my residence address and informed customer care to update and sent the bill to my new address.
     I have been spoken to many people which you can see the recording , when i request for bill to send to my new address updated, the request was taken.
     later another four when i have not received , called the customer care the same was told will receive the bill in two days, which i have not received till date.
     Today i have been to vodafone store to inform and collect the bill, it was straight away refused by Ms roopa and store manager Natesh.
     The approach was very bad, Bad to help.not happy to help.
     The commitment given by vodafone, is not fulfilled, false committment, and i was made to wait, call , run for twelve days which was bad.
     I was offered bill receipt with new address which is not solving my purpose, charged Rs1/-.
     I dont wish to be vodafone customer anymore and the same wish to tell to my office and not to go for vodafone anymore.
     I would like to update everyone, where ever its possible about my bad experience

142. GIRISH Said,

     August 21, 2009 @ 11:09 am

     MY MO NO.9985723202. IAM ONE OF UR VADAFONE CUSTOMER SINCE 4YEARS.LAST MONTH UR GENERATED RS 830.00 EXESS.I WAS TALKING WITH CUSCARE EMPLOYERS OF AP LAST 23 DAYS.BUT NO ONE IS RESPONDING MY COMPLAINTS AND USELES SERVICE OF ANATAPUR(AP) VADAFORE STORE WE R PAYING VADAFONE BILL+TAX EVERY THING.IT IS UR DUTY TO DO BETTER SERVICE 4 CUSTOMERS THE EMPLOYERS R IN AP JUST THEY R DOING THEIR DUTYS 4 THE SAKE OF SALARYS THETSAL NOT 4 CUSTOMER SATISFCN.HOW USELES SERVICE R WE HAVING IN AP.Y DONT U UNDSTND UR PROBLEMS.IT IS HUMBLE REQUEST TO DO BETTER SERVICE OTHERWISE I WILL APROCH BY USEING LEGAL NOTICE.AND RAMYA ONE OF RESPONSIBLE EMPLOYE IN UR CC SHE SALVE SOME PROBLEMS BUT EXESS BILL AMOUNT IT IS NOT HER DUTY SHE HAV NO RIGHTS TO DO.

143. M.A. Alagappan Said,

     September 3, 2009 @ 6:09 pm

     I had been trying to get in touch with some responsible person in the Vodafone organisation regarding my complaint of ‘Non-refund’ of Rs. 10,000 which i paid as deposit for activating international roaming which i had requested to be refunded, but even after 3 months of making this request i neither received the payment nor had received any responsible answer from any one in the organisation

144. John Abrahim Said,

     September 7, 2009 @ 5:24 pm

     I am an actor , I dont understand how vodafone has droped their quality that was given earlier by call center people. People just dont know what to do and say as if they are just there to relax, this is poor then the mtnl service that is been given by old andu , pandoos.
     shame on this .

145. srinivasan Said,

     September 7, 2009 @ 6:12 pm

     i dont need any vodafone ad messages and ad phone calls to
     my mobile.

146. jimit halwadia Said,

     September 9, 2009 @ 12:06 pm

     To disconnect a postpaid no-9769968181

147. dilip kumar Jain Said,

     September 9, 2009 @ 1:12 pm

     I send my request of my vodaphone No. 9828056791 to change the plan from postpaid to prepaid. My request No. was 1925561644 dated 18.8.2009 send by your vodafone store at Gourav Tower, Jaipur to head office. But till now I do not get any response from your company. Please change my plan from postpaid to prepaid with same number (9828056791) immediately. if you don’t change my plan with in 24 hours. otherwise i will inform to TRI. & close My Postpaid connection.

     Dilip Kumar Jain
     email id. dk.jain1960@gmail.com
     phone no. 9828056791

148. Shobha Said,

     September 15, 2009 @ 12:03 pm

     Dear Sir,

     Few months back, my sister lost her mobile (prepaid connection), I dont have idea whether she has blocked the number or not. One of my friend happend to call that number and he said the cell is switched off.

     I would like to know if the number is blocked and if anyone try calling that number then what is the message they can hear. whether it is “switched off” or something else.

     —-Shobha

149. Narendra Singh Said,

     September 15, 2009 @ 2:38 pm

     I have a connection of vodafone postpaid mumbai, but the services from the customer care / centres are not well. the issue is , my office is in palghar and i stay in mira road. so before i came here i done the request to cutomer care that i want to activate my free roaming service, but they dnt tkn ant action and today my service is barred because of issue. so i think that it is one of the wrost company in cmmunication.

150. Amit Patil Said,

     September 16, 2009 @ 10:16 am

     my simcard is deactivate(inactive sim) my mob no.9930120304

151. Harshada Chorghe Said,

     September 17, 2009 @ 6:27 pm

     i have a connection of vodafone postpaid in navimumbai but due to shifting i want to cancel my number i.e. 9820702414. And also want to adjust my 500 rupees refund in the last bill.

152. Rakesh Panchal Said,

     September 19, 2009 @ 6:49 pm

     no complain

153. Rakesh Panchal Said,

     September 19, 2009 @ 6:55 pm

     One Cusrmer No Vlop Lost Sim card May Are Coles And Plz Reativ No 9983681952

154. A.cholaprakash Said,

     September 21, 2009 @ 10:19 am

     My no 98844 03930 i have boost packed rechaged in 17 th septemper but i dont get that speciality in till date and i have told customer care but no response pls improve your service perfectly

155. simon Said,

     September 21, 2009 @ 4:52 pm

     karnadaka customer care number not working

156. Ganesh Said,

     September 22, 2009 @ 7:04 pm

     sir,my cell no 9986324468,plz send call details for last month .that to be only incomming calls from bangalore.

157. baran kendriya sahkari bank limited Said,

     September 24, 2009 @ 5:59 pm

     my phone no 9649900183has been lost.please lock it

158. DEBASISH Said,

     September 25, 2009 @ 4:45 am

     Sir,
     My self Debasish mukherjee, from Kolkata. I am a prepaid subscriber. My no: is 9836409175. last night (24.09.09) i called your customer care as a network related issue at 3:00 am to 4:00 am, some tyme i saw my mobile display in emergency mode only. in that reason i just called your customer care. there have your one executive his name is like SOMNATH RAKHIT taken my call, i think he was sleeping at that time , he dont want to say his name properly & perfectly. if u & ur company have listen your executive call then you are understand, & he want to say about that this time is your company have faced majore problame in network related. but my other guys are use vodafone. so i understand he gave me wrong information. Not only that when i just saied that i will inform your company about his call related matter, after that i am not able to make a single call at your customer care. what a hell their going on. if u r not belive then i have also proove. i have recorded his call in my mobile.
     plese dont do this again & pls improve your service perfectly , bcoz we belive in your service,its my humble request

     Regards
     Samrat Mukherjee

159. Salil Kumar Mukhopadhyay Said,

     September 29, 2009 @ 1:59 pm

     I have lost my mobile no. 9836940635. Please block (deactivate) this number. What is the procedure to get a duplicate SIM.

160. Blessy Said,

     October 1, 2009 @ 10:49 am

     My name is Blessy, Last 6 months am using Vodafone, How Can i Get my out going Number List On My Mail please give me a feed back,

     regards,
     Blessy

161. johnson K Said,

     October 1, 2009 @ 10:58 am

     my name deepak Am using Prepaid Coneection last six months, i wants to know how can i get my out going Numbers list & Call Duration, for the last two months,

     give me a answer
     regards

     deepak

162. rigin Said,

     October 2, 2009 @ 9:42 pm

     My name is Rigin And , i am from bangalore, i am using vodafone for more than one year.till 29th sep 2009i didnt have any complaint like this.

     As i called customer care on 30 th of sep 2009 to change my 119 plan the customer care people were not responding me properaly. They were telling that we cant change the plan, only we can do wrong reverce recharge,i went and told to retailer to do so. and he did it for me and he told me that it will take 7 days.

     then on evening one person told me that i can recharge for 99rs so i can change.this was late responce from the customer care and it was on 1st oct evening. but on afternoon on 1st afternoon i asked them is there any provision to make my local sms free they told me to do 49 rs recharge i did it at 4.18 pm on 1st. it was not activated i called customer care they told me that it will be activated within 24 hours.But till 2nd 5 O clock it was not activated.

     then i called customer care that time they told me that rs 69 booster is still activated.so he told me how to deactivate it i did so. he told me that he will activate as soon as possible.then i called them he told me to call after 7pm.when i called them at 7 they told me to call by 8pm.

     when i called at 8.45 pm two of the customer care excutive cuted the call.then i called two times again then i told them to connect them to supervisor they were not ready to accept it.

     I am feustrated for two days.still the booster is not activated. i would like to go back to old plan.if any provision is there please help me out take this as application for cahnging the plan.and please take back to old plan.

163. Ramandeep Singh Said,

     October 20, 2009 @ 12:45 am

     Hello,
     Sir or mam, I want to imfome you that all of them are doing timepass in vodafone Store or Mini Store, I am also working in vodafone ( AEGIS ) as a Team leader. They don’t know how to care the Customer. Plz check it Vodafone store Near sahara ganj, Lucknow.
     your’s faithfully
     Ramandeep Singh.

164. Khan Said,

     October 20, 2009 @ 12:07 pm

     I am using the Vodafone number from the past 4 1/2 years. Two years back I have changed from prepaid to postpaid. Now I dont feel the postpaid connection is of much use for me as the prepaid is having so many offers. So how can I change my postpaid connection to prepaid.The customer care says that there is no possibility of this. How can vodafone not provide this service while the other networks are providing. please tell me how can I change the connection to prepaid.

     Thanks & Regards,
     Khan.

165. kaushal Said,

     October 20, 2009 @ 2:15 pm

     i called customer care to cancel my services(*123*68#) and instead of caring they told me another number(*123*99#) to dial and i did that but because of this number my balance further reduced by 30 rs. and they also used abusive language with me.can somebody please tell me how i can complain against that employee(name is one of anirudh,prakash,rahul)…

     my email id is kaushalsweet@gmail.com thanks…

166. baba Said,

     October 21, 2009 @ 1:05 pm

     Hi,
     i was trying to speak to customer care people using 111 number, but it’s not redirecting to the customer care again it’s redirecting IVR.

167. neelam arora Said,

     October 22, 2009 @ 5:45 pm

     i m post paid user of vodafone from past 5-6years 4months back i limited my credit amount to 500 after which to continue my service i had to pay bill before receiving bill and in past 4 months all the bills had unexpected amount either in form of alerts which i never activated or message to special nos on complain they say we have deactivated but in next bill it is again added i m fed up with post pd service.

168. 9720169282 Said,

     October 23, 2009 @ 1:56 pm

     i am a vodafone costamer from a long time now iam in west up before it i was in punjab vodafone costamer , there my sim was lost i tried to costemer care but no body give response after mail to costemer care my no. has been closed their bill amount as per punjab vodafone is 3900 , but i am alwas saying i paid only genuen amount but no body give respons
     and my west up no. has been close bethout any further information my punjab no 9888629282

169. girish adhikari Said,

     October 24, 2009 @ 11:26 am

     i have took one vodafone pospaid sim two months ago but their is no rsponse from the vodafone . sir please help me as soon as posible.

170. Ramesh Kumar Said,

     October 28, 2009 @ 11:12 am

     i have not Activated any service like….CallerTune and CRBT but automatically i am getting message from Vodafone that callertune and CRBT facility activated and money duducted from my phone…

171. qamar.iqbal Said,

     October 28, 2009 @ 4:05 pm

     need call details of 2008 urgent

172. PRADEEP KUMAR SAH Said,

     October 28, 2009 @ 8:13 pm

     Dear Sir,

     Main bihar circle ke gopalganj jile ke mirganj ka vodafone retailer hoon.mera E-top up sim takreeban 45 dino se kaam nahin kar raha hai.recharge karne ya balance check karne par reply aa raha hai ki “you are not authorized for this service”. Maine apne distributor “manglam sales” mein ja kar kai baar shikayat ki magar wo koi jawab nahin de rahe hain.Kripya jald iska samadhan karne ki kripa karein.

173. PRADEEP KUMAR SAH Said,

     October 28, 2009 @ 8:16 pm

     Dear Sir,

     Main bihar circle ke gopalganj jile ke mirganj ka vodafone retailer hoon.Mera e-top up no.9709361006 hai. mera E-top up sim takreeban 45 dino se kaam nahin kar raha hai.recharge karne ya balance check karne par reply aa raha hai ki “you are not authorized for this service”. Maine apne distributor “manglam sales” mein ja kar kai baar shikayat ki magar wo koi jawab nahin de rahe hain.Kripya jald iska samadhan karne ki kripa karein.

174. k laxman rao Said,

     November 6, 2009 @ 7:16 am

     I K Laxman rao resident of H.No 1-7-19b, J.S.N colony,St No-8, Habsiguda,Hyderabad. have been approached by your company to use my residence to install a cell tower om my pent house.A agreement was singned and the ID no 1211 was allocated, since last two years water logging is the order of the day whenever it rains which is cousing seepage of water in to the beams of the building and wet roof tells all about the problem.
     i have contacted every person who is incharge of maintenece of the tower for the last 2 yrs, but every effort is in vain.I am fed up with the repeated requests made by us get this problem solved.kindly look in to this problem as this is damaging the building.Further i also warn the company that i will approach consumer court if this problem is not solved quickly.

175. deepak Said,

     November 7, 2009 @ 10:50 pm

     i m not happy after talking your customer care executive, seriously they gave very very very bad services…

176. Shradha Said,

     November 8, 2009 @ 6:51 pm

     Hi,

     I’d like to know if anybody does really care to read the issues adressed here and take any actions to solve them. What’s the point, complaining here or at the customer care, no real action is taken whatsoever to resolve the problems faced by a customer.
     All I’d say is, Vodafone sucks big time! Their service is awful. They openly swindle money from customers. They’re not bothered about their reputation. So long as they get their money, they’re happy. I say this because I’m frustrated to that extent using their “service” – if you can call it so!!
     So, beware people! Think twice, or more before you opt to go for their “service”.

177. Ravi Said,

     November 10, 2009 @ 3:16 pm

     I’m not getting good signal in our area(Jubilee hills road no. 13 A,Hyderabad).

178. chy Said,

     November 16, 2009 @ 6:31 pm

     Pleases get us call detials of my mobile number 9986471166.
     from 1st Nov to 16th Nov. send to mohan.n4u@gmail.com

179. typhoon Said,

     November 20, 2009 @ 3:33 pm

     cholbe

180. Manish Matolia Said,

     November 21, 2009 @ 10:11 pm

     Hi,

     This is Manish Matolia( Mobile: 9920395827).

     Trust me the only reason to keep this vodafone number is my existing contacts and people who know this number. It happened many times in the past where i have been left with no information from your customer care executive who more than “Happy To Help”. Sorry to say that but this is a shit customer service that you are providing being in service oriented industry.

     Recent instance to share is the activation of my duplicate sim card which i bought early this morning from a vodafone store in Thane. i was told that the service will start in 2 hours but know its 9.30 in night and i am handicapped without my phone.I dont understand whom to speak to beacuse the Executive of vodafone dont know anything technical and dont know the info that customer wants(Ex: Vodafone e-mail id to write my complaint -You can chk the call that i have dialled to vodafone care).I spoke to Chetan,anubhav,other executives just to listen to the assurance and doing got dammid nothing.

     Nevertheless to be frank i never liked Vodafone just for its customer service barring its network. And you can see my usage of the phone is very less coz i use my Airtel phone to do most of my calls..And just waiting for 31st december where i shall be allowed to change Service provider retaining the same number.

     Thank You for your wonderful Help and hope my card is activated soon as i have urgent calls to receive on my Number.
     But bad word of mouth regarding the customer service will always increase.

     Thanks..

181. Shankrappa.F.Betageri #121,7th cross,2nd main road devargudihal road, Simlanagar Old-HUBLI-24 Said,

     November 22, 2009 @ 5:25 pm

     To,
     Head officer,
     vodafone postpaid care,

     Sub:to cancel the my postpaid account.
     I am top named, and i am the custmer of vodafone. I am decided to cancel my postpaid account because i got another sim thats no. is 9538625601.you can contact me here. I will hope you cancel my Account
     Thanking You sir,
     Yours faithfully
     S.F.BETAGERI.

182. subhash chand Said,

     November 27, 2009 @ 3:07 pm

     I’m subhash chand and using ur service no doubt service is good but the customer care facility ids very poor.they don’t pick call or cut the call without any response.they activate my news service without informed me and deducted amount from my balance.plz deactivate my news service.

     i hope u will take necessary step on this and remember my request.my no is 9988052845(PUNJAB)

183. SURESH Said,

     November 28, 2009 @ 11:26 am

     HOW CAN PAID MY VODAFONE BILL?

184. SURESH Said,

     November 28, 2009 @ 11:30 am

     HOW CAN PAID MY VODAFONE BILL?
     my mo.no.is 9825883882

185. SURESH Said,

     November 28, 2009 @ 11:36 am

     How can my vodafone bill
     no . 9825883882

186. himanshu chadel Said,

     November 28, 2009 @ 11:50 am

     my number is 8054152013

     balance is deducted without any reason..please confirm that wats ur problem i have recharge with 40rps on 27 nov evening ..and 28 nov morning i have only 0 paise in my account …i just send few messages from it..and sms costs me only 0.6 paise..
     its petatic….improve ur service

187. prudhvi Said,

     November 28, 2009 @ 9:53 pm

     Customer service sucks………!
     leave vodafone boss, nt only you but who calls you also suffers man, balanmces get deducted from who calla even if doesnt attend the calll

188. harpreetsingh Said,

     November 29, 2009 @ 10:57 pm

     as we all know vodafone service is worst what happen today i tried for customer care executive for whole day but in vain complaints boxes should not be likewise companies make there fun themselves it`s time to look farward in the time of such telecumminication slow downs suggestions for the gaints nap 2 killi pa 2 padthu nahi ta mein mobile eh band kar du

189. RAJU KANNAN Said,

     December 1, 2009 @ 1:38 pm

     Hi,

     Its with utter disaapointment that i am writing this comment. i have taken a VODAFONE connection 6 month backMY# (9620207383),now iam very sorry to say this iam not at all happy with your service,because from the day one iam receiving a marketing SMS from 58888,the massage contens belongs to chating with girls(per sms 3RS)I KNOW THIS A ONE WAY OF EARNING MONEY FOR THE MARKETING PEOPLE,I HAVE REQUESTED MORE THAN 5TIMES WITH CALL CENTER PEOPLE TO DE ACTIVATE THE MARKETING SMS,BUT AFTER REGISTERING A COMPLAINT IAM RECEIVING A LOT OF SMS
     DAILY FROM 58888,STILL I DONT NO WHAT ARE THE NECECERY ACTION YOUR TAKEN AGAINST MARKETING PEOPLE,
     I WILL GIVE U A EXZMPLE CONTENT MASSAGE OF 58888

     1)KAMINI-IAM VERY HOT,LOOKING FOR SOME ONE TODAY,R U THE
     ONE? TO CHAT REPLY KAMINI TO BLOLK THE SENDER BLOCK KAMINI

     THIS IS AN EXAMPLE MASSAGE WHAT I HAVE RECEIVENG DAILY TWIE A DAY

     IF IT IS SAME THING HAPPEN IN FUTURE,IAM GOING TO DEACTIVATE MY CONNECTION,PLS TRY TO GIVE GOOD SERVICE TO CUSTOMER NOT ONLY EARNING MONEY,,,,,,,,,,,,,,,,,,,,,,,,CAN YOU GIVE ME THE SOLUTION FOR THIS,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,? (9620207383)

190. Shafeeq Said,

     December 1, 2009 @ 1:51 pm

     Pls Custmercare service & u r Network,
     Custmercare Staf MR Alex Speaking
     9846619988

191. Shafeeq Said,

     December 1, 2009 @ 1:52 pm

     Pls Inform ME
     This Complant
     Shafeeq 9846619988

192. charan Said,

     December 1, 2009 @ 7:03 pm

     iam one of vodafone customer my is showing no network i think my sim is blocked please activate my number is 9739169443

193. charan Said,

     December 1, 2009 @ 7:05 pm

     iam one of vodafone customer my sim is showing no network i think my sim is blocked please activate my number is 9739169443

194. hariharan Said,

     December 1, 2009 @ 10:09 pm

     i had a vodafone connection under lifetime prepaid, now i had recharged as usual for Rs.200. after a month they took away the 200 talktime , when i called the customer service they said that there is a validity of 1 mth on the 200rs recharge. this is the worst service, i had the number since hutchison , now i think this sort of service is downright filthy, after arun sarins exit i think they will exit soon dunno how they are paying rent for their towers and employees

195. jasbir singh Said,

     December 3, 2009 @ 2:59 pm

     i am vodafone customer 1 and half year i have many visited in sector 11 panchkula, Vodafone store in sky scraper sco 47, sector 11 panchkula

     regard ownership chage giv all documents 2 or 3 time but owner ship not change.

     please adjust ownership amount receipt no.1138,date 19.03.08,amount 250. and receipt no.2437,date 19.07.2009,amount 250.

     please adjust 500.amount my bill
     thanks

     jasbir singh
     9888880511
     citijasbir@yahoo.com
     jasbirpaul.chd@gmail.com

196. jasbir singh Said,

     December 3, 2009 @ 3:01 pm

     please adjust ownership amount receipt no.1138,date 19.03.08,amount 250. and receipt no.2437,date 19.07.2009,amount 250.

     please adjust 500.amount my bill

     please giv mail me regard amount adjust
     jasbir
     9888880511

197. jasbir singh Said,

     December 3, 2009 @ 3:03 pm

     i wait ur mail

     please adjust ownership amount receipt no.1138,date 19.03.08,amount 250. and receipt no.2437,date 19.07.2009,amount 250.

     jasbir
     9888880511

198. sreejesh.c.p Said,

     December 3, 2009 @ 4:14 pm

     Hi,

     Please provide me the email and contact address of a perosn who is above relationship manager at chennai office.I also need the person’s contact address who is responsible for customer care at corporate level.

     With Regards
     Sreejesh
     9884448286

199. Pradeep Singh Said,

     December 4, 2009 @ 2:23 am

     Vodafone SUCKS………..!!

     Dear Readers,

     My name is Pradeep and i have been using vodafone for the past 4+ yrs. I have been facing some or other probs. with vodafone .. but still i thought Y should i change my number coz i was nvr interested to change my number.. Now i wanna share with you how disgusting their service is…

     I have 2connections on my name..

     I used to pay 50p/minute for STD and now i pay Rs.1.25p/minute after consuming 200minutes.

     My bill has started shooting up from Aug. or Sept. I requested vodafone guys so many times please send me the complete itemised bill via email because i wanted to see what the reason is … Why my bill has shot up and after placing the request for more than 10times, I got an itemised bill this month and then after seeing the plan and talking to the floor Supervisor she told me that You are not on Accenture 299 plan but you are on Accenture 249plan and this is how the tarrif is .. Rs.1.25/minute. However I opted for Accenture 299plan and without my information these folks have changed my plan from Accenture 299 to Accenture 249.I used to pay 50p/minute but now my plan is 1.25/minute.
     She also told me that we got the confirmation from Accenture .. My questions are..
     1. Why did you guys inform me via email/phone/SMS b4 changing my plan ?????

     2. As per the supervisor.. Vodafone freezd the Rs.299 plan long time ago and automatically all the customers have moved from 299plan to 249plan …..

     3. Why the heck these folks stop sending me itemised bill ???????

     Vodafone SUCKS …….. Dn’t ever try to be a customer of Vodafone …

     Thanks for reading this…
     Cheersss……

200. sarvesh Said,

     December 8, 2009 @ 1:08 pm

     Hi,

     Please sent All the call details list for the month of Nov-2009
     Mob no:9828255313
     My mail id sarvesh001@gmail.com

201. B Datta Said,

     December 9, 2009 @ 9:12 am

     I was very happy with the services of HUTCH when I first took it in 2005. Till March 2007 I did not face any problem. After the same I shifted my connection to AIRTEL. I was then in Chennai. The reason for changing the service provider was discontinuing of One India Plan without informing the customers.

     However I was transferred to Kolkata in October 2007. I was impressed with the postpaid corporate plans offered to us (working in an international bank) and I jumped back to Vodafone (9830838400).

     I had two connections and I was using the same without any hassles. Suddenly from Jan-Feb 2009 both of my bills started shooting up. Where my calls to both of my numbers were free (as per the plan), however the same was removed without any intimation and normal charges started levying.

     Speaking to customer care officers was like banging your head on the wall or just talking with a robot. Not a single attempt to understand the issue and willingness to help the valued customer. There are two issues——-skill issue and will issue.

     If it is skill issue then more training is required for these guys. But if is the second one…. Then GOD saves Vodafone.

     Finally I was forced to close both my Postpaid connections and paid the balances confirmed to me by the CSE, then and there. I was confirmed that I would get my next month bill with some mere amount (for the plan charges) and I need to pay the same accordingly. I was also asked not to use the connections any more.

     I submitted the required documents and collected my migrated Prepaid connections (same numbers) and stopped using the post paid ones from 30 October 2009. After that I never received any bill, neither any confirmation from Vodafone regarding any pending dues till date.

     Surprisingly from 5 December 2009 onwards, both of my Prepaid connections were stopped, where I had power recharged just two days before and had some balance also. As a banker I receive lot of calls from my customers.

     Mr. Sridhar Rao(Head, Customer Service), please imagine if your connection is deactivated and nobody is there to help you ! How do you feel?

     I am fed up of these troubles. If you are proud of holding a large customer base and do not require old customers, then be it. Remember customers only can bring money for your business. One dissatisfied customer like me, can attract lot of your customer base and effect your business…..I hope you will agree to this fact.

     Thank you for your patience for reading my grievances.

202. Bharat Said,

     December 11, 2009 @ 2:59 pm

     Hello,

     I am a big Fan of this Network.i stay in Bangalore.but really its very disappointing that its no more the best.unnecessary they are deducting money from my cell at night around 25paise daily.it happened for an year.Pls kindly check ur balance.this is how they make money.sorry to say but this is Fact.Customer service is way too poor compare to other networks.I cant even talk to them.

203. we Said,

     December 11, 2009 @ 3:02 pm

     Yes i tottaly agree to the comment above.this network is hopeles.Making only money is their Aim.

204. reji krishna Said,

     December 12, 2009 @ 1:10 pm

     i need mobile number of miss yashaswini iyer from chunabatti.i know her home address. she has just bought a new sim so info would be easy i think…her address is :-

     krishnamurthy iyer,
     sanjiv appartment,
     B4,duncan causeway road,
     mankikar road,near krishnalaya society,
     chunabatti
     mumbai 22.

205. Rohit Arora Said,

     December 19, 2009 @ 12:14 pm

     Yesterday your vodafone execitive has deduct my balance from my vodafone prepaid account without any reason.even in past Your vodafone execitive has deducted my balance from my vodafone account.we are not earning for you & i will closed my all connection of vodafone soon.

206. Rohit Arora Said,

     December 19, 2009 @ 12:17 pm

     Pls Custmercare service & u r Network,
     Custmercare Staf MR Alex Speaking

207. Rohit Arora Said,

     December 19, 2009 @ 12:18 pm

     9758071087 plese call me attend

208. Chandan Said,

     December 24, 2009 @ 8:31 am

     Vodafone Sucks.
     I purchased a new sim-card from vodafone ministore in pune. provided all the necessary documents. after 7 days my calls got barred. I went to outlet, they asked me to submit the documents once again which i did. Even after 10 day’s follow up via mail/call. nothing seems to be happening. I called their vodafone nodel officer also.
     No luck. Today i am going to get a new Airtel Simcard and fcuk vodafone sim card out.

209. satinder Said,

     December 25, 2009 @ 6:44 pm

     Dear Sir,
     i have been a loyal customer of vodafone for three years, my mobile no is 9999632987. I was having 998 advance rental plan on my post paid connection. i was called and asked if i want to renew my connection i said yes but on 23 of Nov 09 one day before the renewal i changed my plan to 299 hello plan. Then i recieved a bill for Rs 1311/- The bill raised by Vodafone is wrong illegal and unsustainable in eyes of law and is a deficiency in service on part of vodafone.I called vodafone several times and i visited the vodafone store on 13th Dec after paying Rs 350/ out of the illegal bill of Rs 1311/- i was given a false assurance and complaint no 8669298. I started recieving messages on my phone when ever i tried to dial a no that connection will be interupted if bill is not paid. I cant be billed for the services i have not availed and for the services i do not want. I request Vodafone to rectify this problem. That inspite of my numerous complaints and visits to vodafone , i am still recieving the bill along with the demand of payment for 998 advance rental plan. This is contrary to the vodafone sologan of HAPPY TO HELP, I hope that the senior management at Vodafone will help me and resolve my problem.

210. Rupak Said,

     January 4, 2010 @ 3:49 pm

     Please improve your service like Airtel…Important in UP west & NCR also

211. arun Said,

     January 5, 2010 @ 3:18 pm

     Dear sir,

     I am vodafone customer.

     I bought a USB data card for internet- umlimited postpaid plan.- Mb. no
     is 9988807099

     i bought it saturday.

     still i am waiting for its activation and start.

     No response from your customer care.

     i have already second postpaid vodafone no 9888708401

     i am simply not satisfied with the company services.

     please start internet services or refund my amount .

     thnaks

     with regards
     arun
     9888708401

212. parry Said,

     January 8, 2010 @ 2:27 pm

     Dear sir/ma’am

     I had prepaid number which I had to convert to post paid so that I can get my mobile reimbursement. Now some tariff has been added to my bill for which I am required to pay Rs. 599 every month (scheme-699 min STD free). This has been added to my november as well as december bill. When enquiry was made regarding the complaint, I got the response that I had activated the scheme on 26th oct 2009 which I had not activated. Now when I want to change my plan to prepaid, I am being told that it is not possible.We earn money by working hard and because of such acts of the company we are forced to pay extra. Now I am going to send a formal mail to higher authorities of the company and if this is not resolved withing time then I will lodge complaint with consumer forum and other related authorities. I will make sure that I get my money back.

     Please let me know the procedure of changing plan from post paid to prepaid.

213. Pradeep Said,

     January 11, 2010 @ 8:44 pm

     Dear Sir/Madam

     I have been using your so called good services since last 2 years.And after frustrating for this much long time i got to reach on further points that you must need to take care.

     i) Your Customer Care or i shoud say customer harrashment executives who never be HAPPY TO HELP.
     ii) Your sucking postpaid services which never change with time.
     iii) At this time when everyone is charging @1p/sec but still i am paying @80p/min.But you dont have any scheme for me.

     So plz look in to the same.

214. SOUMYADIP NATH Said,

     January 12, 2010 @ 9:22 pm

     Sir, my Vodafone mobile no. is 9674042134 ( Post Paid ), this is to inform you that I have cleared my first bill dt. 08.12.2009 ( bill no. 21120900315165 ) amounting of Rs. 825/-. I got surprised to receive another bill dt. 21.12.2009 ( bill no is 21120900315164 ). I strongly feel that there has been some mistake in preparation of the bill which you will please rectify early and I desire to discontinue my said mobile number with immediate effect. Thanking you.
     Yours faithfully
     Soumyadip Nath

215. KUMR GOWDA Said,

     January 18, 2010 @ 4:22 pm

     I AM KUMAR GOWDA I GOT ONE VODAFONE NUMBER 9620190651 FROM KARNATAKA NAME OF GOURAMMA, DINKA, SRAVANA BELAGOLA, BUT I AM NOW MUMBAI, ADDRESS PROOF VOTER ID. BUT YOUR DEALED CHANGED MY ADDRESS. SO KINDLY CONFIRM WHICH ADDRESS REGISTRED IN ABOVE VODAFONE SIM CARD. I WAITING FOR YOUR REPLY.

     THANK YOU,

     REGARDS,
     KUMAR

216. KUMR GOWDA Said,

     January 18, 2010 @ 4:25 pm

     DEAR SIR/MADAM

     I AM KUMAR GOWDA I GOT ONE VODAFONE NUMBER 9620190651 FROM KARNATAKA NAME OF GOURAMMA, DINKA, SRAVANA BELAGOLA, BUT I AM NOW MUMBAI, ADDRESS PROOF VOTER ID. BUT YOUR DEALED CHANGED MY ADDRESS. SO KINDLY CONFIRM WHICH ADDRESS REGISTRED IN ABOVE VODAFONE SIM CARD. I WAITING FOR YOUR REPLY.

     THANK YOU,

     REGARDS,
     KUMAR

217. Titty Said,

     January 19, 2010 @ 12:58 pm

     Kindly Disconnect my postpaid connection
     Number 9765408469 ASAP.
     Thanks & regards.
     Titty Thomas

218. sunil mali Said,

     January 19, 2010 @ 2:27 pm

     your custmer care service is not good.
     your custmer care service is not a fast & helpful

219. Vodafone India Said,

     January 19, 2010 @ 7:51 pm

     Hi Charan,

     We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/8VS4q and we’d be happy to help.

     Regards,
     Vodafone Customer Care.

220. VodafoneIndia Said,

     January 20, 2010 @ 8:00 pm

     Hi Raju,

     We believe that you have been contacted by our Customer care team and hope that your concern regarding DND service has been clarified. Do e-mail us at vodafonecare.kar@vodafone.com for any further queries. We’d be happy to help.

     Regards,
     Vodafone Customer Care.

221. Vodafone India Said,

     January 20, 2010 @ 8:08 pm

     Hi Satinder,

     We believe that you have been contacted by our Customer care team and hope that your concern regarding advance rental plan has been addressed. Do e-mail us at vodafonecare.del@vodafone.com for any further queries. We’d be happy to help.

     Regards,
     Vodafone Customer Care.

222. Pinak Bose Said,

     January 21, 2010 @ 9:47 am

     Respected Sir/Madam.
     I am having a plot at Amlapara,Purulia(W.B).I want to put a tower of your company at that plot.So,please provide me the address and phone no of the person to be contacted.

223. Vodafone India Said,

     January 21, 2010 @ 1:09 pm

     Hi Sarvesh,

     We believe that you have been contacted by our Customer care team and hope that your concern regarding receiving call details has been clarified. Do e-mail us at vodafonecare.raj@vodafone.com for any further queries. We’d be happy to help.

     Regards,
     Vodafone Customer Care.

224. Vodafone India Said,

     January 21, 2010 @ 5:45 pm

     Hi Datta,

     We believe that you have been contacted by our Customer care team and hope that your concern regarding connections has been addressed. Do e-mail us at vodafonecare.kol@vodafone.com for any further queries. We’d be happy to help.

     Regards,
     Vodafone Customer Care.

225. Glyn Said,

     January 21, 2010 @ 10:01 pm

     Customer service? What customer service? I was charged Rs.300 for international call that should not have exceeded Rs. 50. Tried to call customer care but gave up after the 6th attempt. Just today I had a problem with the Vodafone Wrold Calling Card. All I can get is recorded messages giving me a myriad of options…minus one where you can speak to a human being. Really helpful. “Happy to Help”. More like, “Happy to give you the run-around, advertise every money-making scheme we can think of, and avoid being of any assistance”.

     Thanks a lot Vodafone. Look forward to changing providers

226. Vodafone India Said,

     January 22, 2010 @ 2:16 pm

     Hi Glyn,

     We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/hWIUx and we’d be happy to help.

     Regards,
     Vodafone Customer Care.

227. Fasalurahman Said,

     January 23, 2010 @ 8:43 pm

     sir

     i want a mini store on mukkam(calicut,kerala,india)please give me details on satrt mini store

     regards
     fasal

228. Vidyadhar.P Said,

     January 24, 2010 @ 4:20 pm

     Dear Sir
     I,P.Vidyadhar is Prepaid Coustmer for your net work services,I requested your Caller tune’s Dept to acvtivate the devotional song of Bharat Ratna M.S.Subba Lakshmi’s Bajagovindam set as caller Tune which is avaible with your net work and requested through SMS of 19 times on 23/01/2010&24/01/2010,but the service provider is set some other caller tune not as per my choice and which is not a devotinal and for this I losed an amount of Rs.65/-.If the setrvice provider gives the choice not for my wish.Secondly I have Prescribed for Missed call Information also,but the service provider is sending a massage when the miss call was taken place you are sending a message from 5303 and advising to send a SMS due to this again Iam lossing money and Iam un able to get the proper Information.
     Thirdly,After we subscribing the Caller Tune also there is no use,for exp:If some calls my Mobile Number,Instead of the caller tune the service provider it is not providing the caller tune immediatly,and the service provider is making publicity to the other party(Person who Called me ) stating that,If you like this caller tune please subcribe Our service.Due to this firstly the duration of the caller tune duration is become very short .
     Therefore,please advise me in this matter.
     Regards
     P.Vidyadhar
     9537225644

229. Vodafone India Said,

     January 25, 2010 @ 6:08 pm

     Hi Jasbir,

     We believe that you have been contacted by our Customer care team and hope that your concern regarding transfer of ownership has been clarified. Do e-mail us at vodafonecare.pun@vodafone.com for any further queries. We’d be happy to help.

     Regards,
     Vodafone Customer Care.

230. Vodafone India Said,

     January 29, 2010 @ 6:56 pm

     Hi Chy,

     We believe that you have been contacted by our Customer care team and hope that you are informed about the procedure to collect the prepaid bill details for your number 9986471166. Do e-mail us at vodafonecare.kar@vodafone.com for any further queries. We’d be happy to help.

     Regards,
     Vodafone Customer Care.

231. Vodafone India Said,

     January 29, 2010 @ 9:06 pm

     Hi Soumyadip,

     We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/E5FPx and we’d be happy to help.

     Regards,
     Vodafone Customer Care.

232. Vodafone India Said,

     January 30, 2010 @ 2:02 am

     Hi Gowda,

     We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/mr2bi and we’d be happy to help.

     Regards,
     Vodafone Customer Care.

233. Vodafone India Said,

     January 30, 2010 @ 2:03 am

     Hi Arun,

     We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/HTyKu and we’d be happy to help.

     Regards,
     Vodafone Customer Care.

234. P.R.Gupta Said,

     February 2, 2010 @ 12:00 pm

     vodafone online recharge service ie very very useless…..talktime did not come while payment was done by netbanking……
     Improve the service or close down the company …no need to provide the poor service…..

235. Dinesh Sanghavi Said,

     February 2, 2010 @ 5:33 pm

     Kindly Disconnect my postpaid connection
     Number 9920772894
     wrongly debit 217.5 credit as be not given
     Thanks & regards.
     Dinesh Sanghavi

236. Dinesh Sanghavi Said,

     February 2, 2010 @ 5:34 pm

     Kindly Disconnect my postpaid connection
     Number 9820580727
     wrongly debit 217.5 credit as be not given
     Thanks & regards.
     Dinesh Sanghavi

237. Praful Said,

     February 3, 2010 @ 12:36 pm

     Sir/Madam,

     Please help us as early as possible. My wife is using the Vodafone sevice for the last 2 year. Last 8 to 10 month she is using bonus card to get the benefit of 60 paise calling by rechrging Rs.39/- but onence the bonus card validiy expired it start deducting 1 rupee perday automatically, which we dont want. (this situation happens many times ).We sent masg. to vodafone to disconnect the service but still it gose on deductiong the Rupee 1/ day.

     Otherwise i would like to shift the service of VOdafone to other service like IDEA,BSNL etc.

     Mb. No. is 9765971318 – Praful Haldankar

     Hepl in this situation will be appriciated.

     Regads,

238. vicky Said,

     February 4, 2010 @ 4:07 pm

     sir i have many space intalling vodafone tower in moga(punjab) on 95nh ludhiana highway road if u r interested contact-09814905614

239. Vodafone India Said,

     February 5, 2010 @ 4:11 pm

     Hi Hariharan,

     We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/brvfO and we’d be happy to help.

     Regards,
     Vodafone Customer Care.

240. Vodafone India Said,

     February 5, 2010 @ 4:13 pm

     Hi Pradeep,

     We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/wkSFO and we’d be happy to help.

     Regards,
     Vodafone Customer Care.

241. Vodafone India Said,

     February 5, 2010 @ 4:14 pm

     Hi Chandan,

     We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/oQkpN and we’d be happy to help.

     Regards,
     Vodafone Customer Care.

242. Vodafone India Said,

     February 8, 2010 @ 11:02 am

     Hi Betageri,

     With respect to your request, the postpaid number 9916185962 has been cancelled effective 25/11/2009. Do e-mail us at vodafonecare.kar@vodafone.com for any further queries. We’d be happy to help.

     Regards,
     Vodafone Customer Care.

243. Vodafone India Said,

     February 8, 2010 @ 11:11 am

     Hi Manish,

     We believe that you have been contacted by our Customer care team and hope that all your concerns have been addressed. Do e-mail us at vodafonecare.mum@vodafone.com for any further queries. We’d be happy to help.

     Regards,
     Vodafone Customer Care.

244. Vodafone India Said,

     February 8, 2010 @ 11:15 am

     Hi Himanshu,

     We believe that you have been contacted by our Customer care team and hope that your concern regarding balance deduction has been addressed. Do e-mail us at vodafonecare.pun@vodafone.com for any further queries. We’d be happy to help.

     Regards,
     Vodafone Customer Care.

245. Vodafone India Said,

     February 8, 2010 @ 11:48 am

     Hi Thomas,

     As per your request, our CS team has taken the request for permanent cancellation of your number 9765408469. Do e-mail us at vodafonecare.mah@vodafone.com for any further queries. We’d be happy to help.

     Regards,
     Vodafone Customer Care.

246. Vodafone India Said,

     February 8, 2010 @ 12:28 pm

     Hi Suresh,

     We believe that you have been contacted by our Customer care team and hope that you are informed about the procedure of making payment using My Vodafone. Do e-mail us at vodafonecare.guj@vodafone.com for any further queries. We’d be happy to help.

     Regards,
     Vodafone Customer Care.

247. Vodafone India Said,

     February 8, 2010 @ 12:30 pm

     Hi Subhash,

     We believe that you have been contacted by our Customer care team and hope that your concern regarding deduction in balance has been addressed. Do e-mail us at vodafonecare.pun@vodafone.com for any further queries. We’d be happy to help.

     Regards,
     Vodafone Customer Care.

248. ummer rashid wani Said,

     February 10, 2010 @ 11:34 pm

     Today i have recharged Rs/150,i received the message but when i made a call my account balance were 0 and i tried to call from vodafone to vodafone but the call was not made neither my validety extend.Then i tried to talk with the customercare but there was no response of my call my mobile no is 9796102970

249. Vodafone India Said,

     February 18, 2010 @ 1:38 pm

     Hi Rohit,

     We were unable to contact you on the number provided by you. However we would like to inform you that a balance of Rs.30/- was deducted from your account towards the subscription of ‘alert CKT’ (cricket). Nevertheless, you would be happy to know that a balance of Rs.30/- has already been credited to your account on 27/12/2009. Do e-mail us at vodafonecare.upw@vodafone.com for any further queries. We would be happy to help.

     Regards,
     Vodafone Customer Care.

250. yatin Said,

     February 18, 2010 @ 11:48 pm

     what a worse service provider -Vodaphone:I have a vodaphone prepaid connection with per second billing. i recharge it with a 2 top ups, one is for free sms and another was for voda to voda free calling. In the morning my balance was Rs 23.88,I sent few messages to my friends and make few calls as well but that was on vodaphone nos.So my balance should not decrease but in the night when i checked my balance it showed Rs 10.88..How come they can charge me for nothing where i have a a free sms topup and voda to voda free calls…And when i called their customer service they replied me that we don’t hv any information in our system and call us back after 24 hrs.Again when i called them again i got the same answer from them..WHAT A FUCK…..I am gonna sue them now…

251. yatin Said,

     February 18, 2010 @ 11:49 pm

     what a worse service provider -Vodaphone:I have a vodaphone prepaid connection with per second billing. i recharge it with a 2 top ups, one is for free sms and another was for voda to voda free calling. In the morning my balance was Rs 23.88,I sent few messages to my friends and make few calls as well but that was on vodaphone nos.So my balance should not decrease but in the night when i checked my balance it showed Rs 10.88..How come they can charge me for nothing where i have a a free sms topup and voda to voda free calls…And when i called their customer service they replied me that we don’t hv any information in our system and call us back after 24 hrs.Again when i called them again i got the same answer from them..WHAT A FUCK…..I am gonna sue them now…

     my no is 9999860176,kundraa@in.com

252. amandeep kainth vancouver canada Said,

     February 22, 2010 @ 6:12 am

     I HAVE NUMBER 9888165838 IN VANCOUVER CANADA I DONT NO KOY CHALTA NAHE I WANT MY NO IS WORKING IN CANADA MY NO IS NOT WORKING I CANOT DO ANY THING PLS CHEK MY NO LET ME NO THANKS

253. Vodafone India Said,

     February 22, 2010 @ 3:00 pm

     Hi Vidyadhar,

     We believe that you have been contacted by our Customer care team and hope that your concerns regarding Caller tune charges & MCI service have been addressed. Do e-mail us at vodafonecare.guj@vodafone.com for any further queries. We’d be happy to help.

     Regards,
     Vodafone Customer Care.

254. Vodafone India Said,

     February 26, 2010 @ 8:41 pm

     Hi Dinesh,

     Please e-mail us at vodafonecare.mum@vodafone.com in case we can do something to get you back with Vodafone. We would be happy to help.

     Regards,
     Vodafone Customer Care.

255. Vodafone India Said,

     February 27, 2010 @ 9:05 am

     Hi Dinesh,

     Please e-mail us at vodafonecare.mum@vodafone.com in case we can do something to get you back with Vodafone. We would be happy to help.

     Regards,
     Mumbai Vodafone Customer Care.

256. GAGAN Said,

     February 27, 2010 @ 9:40 pm

     Sir i have lost my cell phone on 22nd feb 2010 and i have tried many things that i know to get it back but there is no response the cell phones model No. is N-81 IMEI no is 356994019866585 please check that is this IMEI No. working with any of the Vodafone connections or not
     please help
     thanks.

257. Yatin Kundra Said,

     February 28, 2010 @ 8:18 pm

     Very Frustrated and Fraud Company:-VODAPHONE

     Today 28 Feb’2010,

     In the morning My balance was Rs51 and some paisa. I sent few Text messages and I made few calls as well but that was on Vodaphone nos.I had a recharge of 199 and 35 to make vodaphone to vodaphone calls free and for free sms. So my balance should not be deducted. Around 1:30 or 2:00pm I noticed that my balance is Rs42.934. So, I called Cust Care but didn’t go through, I tried several time but was facing same issue then, I called Cust.Care No from my friends phone and when I talk to the agent he told me that i have sent 4 sms to STD nos. and that’s y they deduct my balance 1.50/sms and for more information you need to call us back as I don’t have your full info and that will be updated in another 4hrs or so. But actually I sent only 2 STD SMS not 4,and according to them they should deduct only Rs 3 instead of Rs 9.43. When I asked the agent that y I can’t make calls from my no. to Cust. care no. then he told me that your account was blocked to make toll free no. 111 but I am activating it and it will be alright in 4hrs. and when after 4 hrs I try to make call to Cust. care no. this time my call go through and when I asked the agent that this was the case and let me know why you deduct the Rs 9.43 instead of deducting only Rs3.00 he said that I can’t access your records because your account is not updated and I can see your record till 19th Feb 201 when you recharge your account with Rs 50.00 then How come the previous agent told me that you have sent 4 STD Sms and that why they deduct the amount and this time the agent disconnect the call.
     Now when I try to call them again I noticed that again they have blocked my account to call Cust. Care No. I don’t know what kind of services they are offering to their customers and how this company is earning. I have decided to take appropriate actions against the company now if they’ll not give me the credit back in my account.

     My Phone is 9999860176

258. Yatin Kundra Said,

     February 28, 2010 @ 8:21 pm

     Very Frustrated and Fraud Company:-VODAPHONE
     Today 28 Feb’2010,
     In the morning My balance was Rs51 and some paisa. I sent few Text messages and I made few calls as well but that was on Vodaphone nos.I had a recharge of 199 and 35 to make vodaphone to vodaphone calls free and for free sms. So my balance should not be deducted. Around 1:30 or 2:00pm I noticed that my balance is Rs42.934. So, I called Cust Care but didn’t go through, I tried several time but was facing same issue then, I called Cust.Care No from my friends phone and when I talk to the agent he told me that i have sent 4 sms to STD nos. and that’s y they deduct my balance 1.50/sms and for more information you need to call us back as I don’t have your full info and that will be updated in another 4hrs or so. But actually I sent only 2 STD SMS not 4,and according to them they should deduct only Rs 3 instead of Rs 9.43. When I asked the agent that y I can’t make calls from my no. to Cust. care no. then he told me that your account was blocked to make toll free no. 111 but I am activating it and it will be alright in 4hrs. and when after 4 hrs I try to make call to Cust. care no. this time my call go through and when I asked the agent that this was the case and let me know why you deduct the Rs 9.43 instead of deducting only Rs3.00 he said that I can’t access your records because your account is not updated and I can see your record till 19th Feb 201 when you recharge your account with Rs 50.00 then How come the previous agent told me that you have sent 4 STD Sms and that why they deduct the amount and this time the agent disconnect the call.
     Now when I try to call them again I noticed that again they have blocked my account to call Cust. Care No. I don’t know what kind of services they are offering to their customers and how this company is earning. I have decided to take appropriate actions against the company now if they’ll not give me the credit back in my account.

     My Phone is 9999860176

259. Yatin Kundra Said,

     February 28, 2010 @ 8:22 pm

     Thats how “They are Happy to help”

260. Biju Mohan Said,

     March 1, 2010 @ 6:47 pm

     After making calls when I get the balance message , along with the balance message it has shown ” recharge with 202 and get 404 Local & STD talktime for 30 days”.

     After receiveing this message I had recharged my moblie in few minutes for Rs.202/- , but I got credit for only Re.1.22(One Rupee Twenty Two Paise Only).

261. Vodafone India Said,

     March 2, 2010 @ 12:08 pm

     Hi Praful,

     We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yl7v7xa and we’d be happy to help.

     Regards,
     Maharastra Vodafone Customer Care.

262. Vodafone India Said,

     March 2, 2010 @ 1:49 pm

     Hi Ummer,

     We believe you have been informed about the correct recharge benefits now. Enjoy the extended validity! Do e-mail us at vodafonecare.jk@vodafone.com for any further queries. We would be happy to help.

     Regards,
     JK Vodafone Customer Care.

263. R.Phalguna rao Said,

     March 3, 2010 @ 8:03 am

     sir,
     Our customer care is very worst in Hyderabad region. I am in gachibowli area. I tried many times even nights. (111 & 9885098850) it was ringing and putting in waiting but after sometime (your employees without talking) automatically my call is disconnected. it has been happening for three months.

     R. phalguna rao
     Gachibowli,
     Hyd-500046

264. Vodafone India Said,

     March 4, 2010 @ 4:17 pm

     Hi Phalguna,

     We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yc2ke6m and we’d be happy to help.

     Regards,
     Vodafone Customer Care.

265. Vodafone India Said,

     March 4, 2010 @ 4:19 pm

     Hi Biju,

     We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/y9n6mqm and we’d be happy to help.

     Regards,
     Vodafone Customer Care.

266. Srinivas HP Said,

     March 5, 2010 @ 1:40 pm

     I am using vadafone number 9986674425 which is in the name of Sunil.

     One month back customer care called me and told about the 52 pack and forced me to activate it.
     After one month 52 pack got deactivated. When I called CC they informed me to go to a outlet and recharge for 52. It’s nonsense. Why I have to go to outlet and recharge every month when I am maintaining good balance. Why it can’t be deducted from my account?

     I called CC and told them to deduct from my account. Ever after two day it was not done. I was fed up with the customer care and told them to cancel the request. Then I activated 49 pack. Money got deducted.

     After one day again 52 got deducted and that plan was activated. Even after repeated reminders Customer care dint respond properly and told me to wait for 2 days for the refund of 52 rupees. They even told me that 49 pack will be activated once 52 is deactivated it dint happen.

     Now I don’t have any pack and I m loosing 1 rupees for sms.

     I am using vadafone from long time but recently customer care response is pathetic. I m trying connect to representative from yesterday and it is being redirected to main menu every time when I select 9.

267. navdeep Kumar Said,

     March 9, 2010 @ 9:25 am

     navdeep kumar having a Vodafone Number { 96461-35411 } suffering from the services of vodafone , they stopped my outgoing calls for just 542.00 Rs Which Have Been paid On 5/3/2010 & Till 9/3/2010 9.30 am my out going calles Are Barred , even the
     C. Care Number 111 is also barred , so what else I can say This Is One of the Worst Cellular Company As Per My Point Of View ,
     As I Am Using 13 Nos Of Airtel From last Eight Years , As i Have Never seen any Error In the Services Of Airtel
     If We Listen The Punch Line Of Vodafone
     { HAPPY TO HELP } IS Completely False .

268. amit Said,

     March 11, 2010 @ 4:34 pm

     Sir

     Vodaphone (Prepaid )My Mobile No – 09839073926, And My Sim No – H-1 89911500028123821207,We Have Required PUK Code

     Thanks
     Amit Parmar

269. ch.venkat reddy Said,

     March 12, 2010 @ 8:05 pm

     Iam vodafone customer for the last5 years with prepaid sim, with 9885009371 number,but the vodafone staff forcely made me to convert to post paid with so many promises and got executed the ECS mandate, but not executed by them and due to non payment of bill my connection is disconnected without information.This is the worst services giving by them and making the customers run away from it,

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